CCG Clinical Manager

3 weeks ago


Frederick, United States CareerBuilder Full time

Overview:
Job Overview:
The Clinical Manager at Kolmac Integrated Behavioral Health and all of its subsidiaries ("Kolmac" or the "Company") is ultimately responsible for the daily administration and supervision of Kolmac-CCG delivery of clinical services.

This includes staffing all programs, as well as the training and development of all clinical staff.

The Clinical Manager

is responsible for

ensuring that all Addictions Counselors have a foundation that will allow them to perform all responsibilities

of

thei

r

position

.

T

he

Clinical Manager in partnership with the Executive Directo

r

is responsible f

or

managing Key Performance Indicato

rs

.

This individual provides oversight and authority for ensuring compliance with Kolmac/CCG policies and procedures. The Clinical Manager has responsibility for the long and short-term planning, program evaluation, and compliance with federal, state, local, and independent regulatory statutes.

Responsibilities:
Essential Duties and Responsibilities:
In partnership with the

Executive Director

,

is r

esponsible for

all staffing processes

, including interviewing, training, staffing for all sessions/groups, performance management/annual evaluations

as well as review of and a

pprov

al of

timecards.
In partnership with the

Executive Director

, addresses performance issues including disciplinary action (verbal

and

written) as needed.
In partnership with the Executive Director

is responsible for

executing established clinical outcome Key Performance Indicators including patient retention, successful program completion

rates,

direct client care, clinical outcomes, program census and

attendance,

and

Average Length of Stay.
In partnership with the Executive Director

is responsible for

ensuring staff Key Performance Indicators including counselor direct care hours are being met.
Sets a standard of clinical and professional excellence providing clear expectations and accountability for all clinical staff, including ensuring that all staff adhere to guiding principes
Along with the Executive

Director

is responsible for

overall patient satisfaction. Responds to patient concerns and resolves clinical, program, and customer service issues with solutions that are in line with established ethical guidelines and best practices
P

er

form regular employee reviews and provide feedback on their performance to help motivate their dedication to professional goals

.
Safeguards model fidelity ensuring that an evidence-based, harm reduction and

recovery oriented

approach to patient care is promoted and practiced

.
Is skilled in Motivational Interviewing, Cognitive Behavioral Therapy, Trauma Informed Care and Trauma Informed Treatment

Approaches, and

assists

in training clinical staff in these approaches.
Provides supervision

with a focus on

performance management as well as clinical certification or licensure.
To include the following:
Will complete weekly clinical supervision documents within 24 hours of supervision and

submit

to clinical leadership

in accordance with

company clinical supervision policies
Ensures completion of clinical documentation including Treatment Plans, BAMs, group, individual, discharge summaries, and all other required

documentation
Facilitates and documents weekly staff meetings and group supervision, and case

consultations

as needed
Regularly

observes

groups and individual sessions to ensure service delivery meets clinical standards
Completes

and

submits

to clinical leadership the required number of active chart reviews as well as 100% of intake charts and 100% of discharge charts to ensure all treatment and documentation being provided is consistent with the organizations standards
Reviews daily and weekly reports to ensure patient care, documentation, and other Key Performance Indicators are adhered to
Reviews all admission,

discharge

and other census data weekly for their program / area of responsibility
Coordinates with clinical leadership / Human Resources the on-boarding and termination status of all employees consistent with organization standards
Responsible for carrying a reduced caseload. Temporary full caseload may b

e

requir

ed

based on program needs
Will

be responsible for

group coverage as needed
Provides support and direct intervention to staff members during client crises
Partners with the compliance team to

maintain

compliance with CARF standards and state regulations.
Adheres to company operating policies and procedures.
Collaborates with the medical director and other clinical/medical leadership to improve and develop clinical programming, ensuring Kolmac/CCG is implementing evidenced-based practices

.
Embodies the spirit of a teacher, continually

driving

professional growth with all clinical and administrative team members.
Must be willing provide clinical trainings for company that are outside of assigned program / area of focus
Must be willing to perform marketing and outreach in community promote services

and

develop

strategic partnerships with community stakeholders
Promotes the

organization

s

image

in a positive

and professional manner.
Other duties as assigned

.

Qualifications:
Qualifications - Education and Experience:
Must Haves:
Must meet all state and regulatory requirements to provide Clinical Supervision to Substance Use Disorder clinical staff in the state you are employed
Experience providing group and individual counseling to individuals with substance use and co-occurring psychiatric disorders

.
Minimum of 1 year experience in a supervisory/leadership position within the human services field
Familiar with state / federal regulations, CARF standards, and DEA regulations

when necessary
Must have a minimum of 3 years working within the field of substance use disorder treatment.
Must

become

competent in Medication Assisted Treatment best practices
Must be willing to work the hours that are

required

based on specific location
Exhibits excellent written and oral communication skills
Excellent documentation and computer skills

required

, including the use of

electronic medical records.
Is engaging with staff and patients while promoting accountability that supports the

organizations

clinical outcomes and metrics.
Compliance with the ethical and professional standards and practices of counselors and therapists.
Initiative to lead and be proactive in critical situations

. Advanced p

roblem solving and decision-making skills.
Knowlege of and competency in crisis intervention, risk assessments including suicide assessment skills, and must be skilled in de-escalation techniques

Qualifications - Licenses and Other Required Credentials:
LCADC, LCPC, LCSW-C, CAC-AD, and SUD Approved Supervisor status in Maryland
LPC, LCSW, LSATP in Virginia
CADC

LCDP, LPCMH, LCSW in Delaware
LPCC, LISW, LCDC-3 In Ohio

Direct Reports:
All clinical staff within the clinic or region.

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