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Assistant Service Manager

4 months ago

Streamwood, United States Elgin Toyota Full time

Elgin Toyota part of the Award-Winning Bob Loquercio Auto Group, is looking for a qualified, motivated individuals to join their team If you are a self-starting professional ready to take your career to the next level, we have the opportunity you've been looking for.

**What Were Looking For**

Elgin Toyota is looking for an experienced assistant service manager with excellent communication and managerial skills.

**What We Offer**

* All brand new state of the art equipment

* Training and mentorship program

* Paid education

* Union benefits

**Responsibilities**

* Assist customers in servicing, repairing and explaining each service need.

* Understanding customers' requirements and concerns; matching requirements and concerns to various service options.

* Making the customer comfortable with the service being performed and keeping the customer informed and updated during the service of their vehicle.

* Keeps abreast of new products, features, accessories and attend product training as required.

* Maintain a service customer follow up system that encourages repeat and referral business and contributes to customer satisfaction.

* Hiring and supervising all service department personnel, as well as monitoring their performance in servicing customers.

* Creating goals and objectives for the department, which include an annual operating budget, and a marketing plan to promote new business.

* Maintaining a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately.

**Qualifications**

* Automotive technical knowledge

* Ability to manage others

* Computer literate

* Good communication skills

**Apply for Assistant Service Manager (Writer)**

First name Last name Email address Phone number I would like to receive updates about my application via SMS Address (optional) City (optional) State/Province Zip/Postal Code Please add your resume (optional) 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE optional Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted. Please add your cover letter (optional) 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE optional Please add your cover letter 10MB limit; .pdf, .doc, and .docx file types are accepted. Education Highest level of education completed Signature and Verification

I certify that answers given herein are true, accurate, and complete to the best of my knowledge. I authorize investigation into all statements I have made on this Form as may be necessary for reaching an employment decision. In the event I am employed, I understand that any false or misleading information I knowingly provided herein or in subsequent interviews may result in discharge and/or legal action. I understand that this Career History Form is not the sole basis from which a hiring decision has been made, and understand that this Form will be used in conjunction with a series of interviews and assessments to determine my suitability for the role to which I am applying.

Full Name Date: 2/27/2022