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Call Center Representative
1 month ago
Pay: $17.50/hour for Non-Bilingual, $18.50/hour for Bilingual (English/Spanish)
Hours: Full-Time, M-F.
Type of Hire: Permanent; CTH
Location: Lanham, MD (on-site)
Job Description:
- The CSR will answer phone calls in our inbound/outbound call center.
- Resolve caller's inquiries and escalate issues as necessary to the supervisor.
- Collect and Process Payments as Needed
- Fluent in English and Spanish, if applying for the Bilingual opening.
- Strong attention to detail along with personal satisfaction from working diligently through details.
- Ability to work effectively under pressure to meet deadlines
- 2+ years of experience in an office environment performing data entry, administrative, or call center functions
- PC skills including proficiency in Word and Excel.
- Must be a team player with a positive attitude
- Call center experience
- Ability to type 40 WPM