Associate Director of Member Programs

3 weeks ago

Raleigh, United States CORPS NETWORK Full time

American Conservation Experience (HQ/Southwest)

Associate Director of Member Programs

JOB DETAILS

Actively Recruiting : Yes Position title : Associate Director of Member Programs Type of Position : Staff (Full-Time) Town, City, Park, etc : Fletcher State / Territory : North Carolina Benefits : Health Insurance Project/Program Focus : Other

American Conservation Experience (ACE) is a non-profit organization dedicated to providing rewarding environmental service opportunities for youth, young adults, and emerging professionals of all backgrounds to explore and improve public lands while gaining practical professional experience. POSITION DESCRIPTION

American Conservation Experience (ACE)

is a dynamic non-profit organization dedicated to providing rewarding environmental service opportunities that harness the idealism and energy of a volunteer labor force to help restore America’s public lands. ACE has a national reputation for providing exceptional training and support to enable crews to safely and economically implement technically complex and physically demanding conservation projects for the US Forest Service, BLM, National Park Service, USFWS and numerous state and local land management partners. Job Title:

Associate Director of Member Programs Schedule/Hours:

Flexible schedule (Monday- Friday); Full-time, 40 hours/week with additional hours as needed. Some evening hours may be occasionally required. Reports To:

ACE Eastern Program Division Director Start Date:

May, 2024 Position Summary: ACE’s Eastern Region program operates year-round completing trail, ecological restoration, historic preservation and conservation field projects throughout the Eastern Region of the US, from the ancient forests of the Appalachian Mountains to the barrier islands on Atlantic Coast and all other aspiring landscapes of the Eastern United States As the Associate Director of Member Programs for the ACE Eastern Region Crew programs, you will be responsible for overseeing the member program management team to develop and implement innovative outreach, recruitment, and onboarding processes and strategies as well as ensuring branch compliance to successfully manage and support AmeriCorps and volunteer members during their service with ACE. This position will be an integral part in identifying and coordinating trainings and professional development opportunities that support both ACE staff and members, as well as working closely with the Eastern Director and Associate Director of Operations in managing and developing policies and procedures to support members during their time with ACE and improve the overall member experience on and off project. The Associate Director of Member Programs will frequently interact with ACE’s AmeriCorps Members and the general public and as such is expected to maintain a professional demeanor, positive attitude, and willingness to act as an ambassador of ACE’s program at all times. The Associate Director will need to be flexible, adaptable, and enthusiastic while working in a fast paced office environment. Leadership and forward-thinking are important assets in this position as the Eastern Division will continue to evolve. JOB DUTIES

Essential Functions and Responsibilities: Oversee and support the division member program staff (Member Support Coordinators/Managers) and AmeriCorps Members Interact with Member Program Staff and AmeriCorps Members as frequently as possible to ensure communication between Members and ACE staff Train and support member program staff to ensure all members are recruited, enrolled, and exited for their ACE AmeriCorps service Train and support member program staff to coordinate and conduct ACE orientation trainings and ensure full AmeriCorps Orientation is delivered to every new member Monitor member feedback and respond appropriately as well as providing necessary support and mentorship Plan and implement AmeriCorps orientation and training for Members Identify, coordinate, and schedule needed trainings to prepare and support staff and AmeriCorps members Responsible for implementing performance action contracts, suspensions, or dismissals for violations of ACE Member Policies Work closely with the Associate Director of Operations, Division Director, and Outreach & Member Support Coordinator to ensure required number of crew members are recruited for conservation field projects Assist Outreach & Member Manager in maintaining and improving current recruitment strategies and developing new strategies to increase the number of applicants to the program Assist AmeriCorps Program & Member Support Coordinator in overseeing ACE database management. Train staff to ensure all appropriate member information is being entered and maintained in each member profile Assist AmeriCorps Program & Member Support Coordinator in ensuring branch compliance with all AmeriCorps regulations Oversee administration of payroll for AmeriCorps Members and volunteers Ensure that all required Mid-Term Evaluations and End-of-Term Evaluations are conducted with every member Assist in grant writing and new project and program development such as AmeriCorps Disaster Response Teams Foster an environment that is anti-bullying, anti-harassment and anti-discrimination

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