Customer Service Representative

1 month ago

Dallas, United States Think Tell Junction Full time
Customer Service Representative at Think Tell Junction

Think Tell Junction is seeking a dedicated and personable Customer Service Representative to join our team in Dallas, TX. As a vital part of our customer support team, you'll be responsible for ensuring exceptional customer experiences by addressing inquiries, resolving issues, and providing helpful information to our clients.

Responsibilities:
  • Respond to customer inquiries via phone, email, and in person in a timely and professional manner.
  • Resolve customer complaints and provide appropriate solutions while ensuring customer satisfaction.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with internal departments to address and resolve complex issues.
  • Assist with customer account updates, order processing, and follow-up communications.
Qualifications:
  • High school diploma or equivalent; a degree in a related field is a plus.
  • Previous experience in customer service or related roles.
  • Strong communication and problem-solving skills.
  • Proficient in Microsoft Office and able to learn customer service software quickly.
  • Ability to remain patient and composed in a fast-paced environment.
Benefits:
  • Competitive hourly wage: $20.00 - $25.00 per hour.
  • Opportunities for career advancement and professional development.
  • Comprehensive benefits package, including health insurance and retirement plans.
  • A supportive work environment with a focus on maintaining work-life balance.

By joining Think Tell Junction, you will immerse yourself in a collaborative environment where your ideas are valued and your creativity is cultivated. In addition to exciting projects and career development opportunities, we offer competitive benefits and a flexible work environment that promotes a healthy work-life balance.

Schedule: Monday to Friday
Work Location: In person, Dallas, TX

Are you ready to grow your career in customer service? Apply today and become an essential part of our team at Think Tell Junction

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