Merchandising Operations Coordinator

3 days ago

Secaucus, United States The RealReal Full time
About The Role
[Merchandise Operations Coordinator - Our Authentication Centers (warehouses) are where the magic happens Our facilities are located in New Jersey and Arizona, where we've created The Art & Science of Real - combining the knowledge of hundreds of luxury experts with cutting-edge, proprietary technology. As consigned goods travel into our facilities, the team processes, authenticates, and photographs each item in preparation for listing to our website. As a Merchandising Operations Coordinator, you will oversee all merchandise inquiries and all inventory within cross functional departments. If you are a self-motivated individual who thrives in a fast-paced, production-driven environment, this could be the perfect match

What You Get To Do Everyday
  • Oversee CS/CR and merchandising inquire
  • Prioritize and answer inquiries in a timely fashion meeting all SLAs
  • Assign authentication inquiries to the proper point of contact
  • Manage and organize authentication Zendesk inbox
  • Track post corrections found from inquiries
  • Ensure both queues meet expected SLA
  • Track and update internal exceptions
  • Support inventory management for inbound operation
  • Assist department in maintaining FIFO/SLA
  • Collaborate with internal departments to resolve exception and operational issues that affect operations
  • Surface risks and opportunities to operation processes
  • Support strategic initiative projects
  • Audit internal and external department processes and collect data for analysis
What You Bring To The Role

Minimum Requirements:
  • Proven ability to excel in a high-volume, repetitive, quota-driven environment
  • Self-motivation and a drive to achieve results
  • Exceptional attention to detail and organization skills
  • Adaptability and openness to change
  • Ability to lift and move up to 25 pounds (moving and sorting product, etc.)
  • Ability to stand for up to 8 hours at a time
  • Ability to read and write in English
Preferred Requirements:
  • 1+ year of experience working in a warehouse production environment
  • Proficiency with Mac OS and Google Suite
Compensation, Benefits, + Perks
  • Employee Stock Purchase Plan (purchase stock at discounted rates)
  • 401K (with company matching up to $1000)
  • Medical, Dental & Vision Insurance
  • Paid parental leave
  • 18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work) & 10 Paid Holidays


The expected hourly rate for this role is 18-18. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate's skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR's total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

The RealReal is the world's largest online marketplace for authenticated, resale luxury goods, with more than 30 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories-including women's and men's fashion, fine jewelry and watches, art and home-in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 13 retail locations, including our twelve shoppable stores, customers can sell, meet with our experts and receive free valuations.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That's why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Merchandise Coordinator

    4 weeks ago

    Secaucus, New Jersey, United States Adecco Full time

    Merchandise Allocator & Analyst Job DescriptionAdecco Creative and Marketing is partnering with a fashion house to hire a Merchandise Allocator & Analyst for their In-Store Walmart Business.Job Summary:The Merchandise Allocator + Analyst will provide key data and analytics of performance within product categories across our private label account for the...

  • Merchandise Associate

    2 weeks ago

    Secaucus, United States TJ Maxx Full time

    T.J. Maxx - 101 Mill Creek Rd. Suite 1 07094 [Retail Sales / Team Member] As a Merchandise Associate at T.J. Maxx, you'll: Engage and interact with all customers; Accurately ring customer purchases/returns and count change back to customer according to established operating procedures; Promote credit and loyalty programs during customer interactions;...

  • Retail Merchandiser

    3 weeks ago

    Secaucus, New Jersey, United States ActionLink Full time

    Job OpportunityActionLink is seeking a skilled Retail Merchandiser to join our team. As a Retail Merchandiser, you will be responsible for transforming and elevating the retail experience by ensuring the proper placement, assembly, maintenance, and troubleshooting of our clients' promotional product displays.Key ResponsibilitiesComplete projects at major...

  • Warehouse Logistics Coordinator

    1 month ago

    Secaucus, New Jersey, United States Bob's Discount Furniture Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Warehouse Associate to join our team at Bob's Discount Furniture. As a key member of our warehouse operations, you will be responsible for receiving and shipping merchandise, staging showrooms and outlets, and coordinating inventory management.Key ResponsibilitiesReceiving and Shipping: Receive...

  • Merchandise Associate

    4 weeks ago

    Secaucus, New Jersey, United States Marshalls Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Merchandise Associate to join our team at Marshalls. As a Merchandise Associate, you will play a key role in delivering an exceptional customer experience by engaging with customers, maintaining a clean and organized store environment, and adhering to operational and merchandise standards.Key...

  • Merchandise Associate

    3 weeks ago

    Secaucus, United States TJ Maxx Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...

  • Merchandise Associate

    1 month ago

    Secaucus, United States TJ Maxx Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...

  • Warehouse Operations Specialist

    1 month ago

    Secaucus, New Jersey, United States Bob's Discount Furniture Full time

    Bob's Discount Furniture - JobID: R-25748 **Job Summary** As a key member of our warehouse team, you will play a critical role in ensuring the smooth operation of our logistics and inventory management processes. **Key Responsibilities:** • Receive and ship merchandise in accordance with company guidelines • Stage showroom and/or outlet in...

  • Retail Department Coordinator

    4 weeks ago

    Secaucus, New Jersey, United States T.J. Maxx Full time

    T.J. Maxx Retail Department Coordinator Job DescriptionAs a Retail Department Coordinator at T.J. Maxx, you will be responsible for executing receiving and merchandising standards, prioritizing the processing of merchandise onto the sales floor, and training and mentoring Associates on established merchandising and processing principles.Key...

  • Seasonal Operations Manager

    2 weeks ago

    Secaucus, New Jersey, United States Bloomingdale's Full time

    Job OverviewThe Seasonal Operations Manager plays a pivotal role in ensuring the smooth operation of our facilities, overseeing the supervision of colleagues in assigned work areas.Key ResponsibilitiesEnsure a safe working environment by promoting and enforcing safe workplace behaviors.Foster a culture of team pride and maintain a clean and organized...

  • Retail Department Coordinator

    3 weeks ago

    Secaucus, New Jersey, United States T.J. Maxx Full time

    T.J. Maxx Retail Department Coordinator Job DescriptionAs a Retail Department Coordinator at T.J. Maxx, you will be responsible for executing receiving and merchandising standards. This includes orchestrating truck delivery, prioritizing the processing of merchandise onto the sales floor, and training and mentoring Associates on established merchandising and...

  • Merchandise Associate

    3 weeks ago

    Secaucus, United States Marshalls Full time

    All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift is...

  • Merchandise Associate

    4 weeks ago

    Secaucus, United States Marshalls Full time

    All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift is...

  • Merchandise Associate

    2 months ago

    Secaucus, United States Marshalls Full time

     All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift...

  • Merchandise Associate

    3 weeks ago

    Secaucus, United States Marshalls Full time

     All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift...

  • Retail Merchandiser

    3 weeks ago

    Secaucus, New Jersey, United States Acosta Group Full time

    Job Title: Retail Merchandiser - ElectronicsTransform and elevate the retail experience, one display at a time. ActionLink is seeking a Part-Time Retail Electronics Merchandiser to join our team for Secaucus, NJ and the surrounding area.Key Responsibilities:Complete projects at major retail establishments like Best Buy, Walmart, Target, and others within an...

  • Surgical Operations Coordinator

    4 weeks ago

    Secaucus, New Jersey, United States Hudson Regional Hospital Full time

    Job Title: Surgical CoordinatorWe are seeking an experienced Surgical Coordinator to join our team at Hudson Regional Hospital. This is a full-time position that requires a responsible, detail-oriented individual with a professional demeanor.Key Responsibilities:Coordinate surgical procedures and ensure smooth operationsManage pre-certification and...

  • Operating Room Nurse Coordinator

    2 weeks ago

    Secaucus, New Jersey, United States Incredible Health Full time

    Job Title: Registered Nurse - Operating Room CoordinatorHospitals on Incredible Health are actively hiring and accepting applications for the position of Registered Nurse - Operating Room Coordinator in the Secaucus, NJ area.Job Summary:We are seeking a highly skilled and experienced Registered Nurse to join our team as an Operating Room Coordinator. The...

  • Operating Room Nurse Coordinator

    21 hours ago

    Secaucus, New Jersey, United States Incredible Health Full time

    Incredible Health is actively hiring for a Registered Nurse - Operating Room Coordinator position in the Secaucus, NJ area. We are seeking experienced nurses with a strong background in operating room coordination. The ideal candidate will have experience in areas such as Assistant Nurse Manager, CNO, CVOR, Charge, Circulate, Clinical Nurse Coordinator,...

  • Surgical Operations Coordinator

    20 hours ago

    Secaucus, New Jersey, United States Hudson Regional Hospital Full time

    Hudson Regional Hospital is seeking an experienced Surgical Coordinator to join our team. **Job Summary:** We are looking for a responsible and detail-oriented individual with a professional demeanor to fill this full-time position. **Key Responsibilities:** * Provide exceptional customer service to patients, physicians, and staff * Coordinate surgical...