Support Specialist

2 weeks ago

Piketon, United States Harris Computer Systems Full time

As a Support Specialist, you will provide application support and expertise to both our customers and internal resources. This will involve answering complex questions, contributing to our knowledge base, and serving as a support liaison between the company and our customers. Working closely with other Support team members and counterparts on the Research and Development team, you will investigate, manage, track, and close client support issues, specifically related to the database and function of the application(s) and escalations.

* Work directly or indirectly with customers to provide services and help resolve user issues

* Assess a variety of software scenarios, reviewing software configuration, set up, and software code to identify the correct resolution or escalate according to departmental guidelines

* Report detailed information within the client tracking system and document processes, routines, and programs by following the defined guidelines and team goals and objectives

* Work closely with other team members, exchanging knowledge through training sessions, and producing documentation

* Create and conduct training for customers on functionality and best practices for products, including at user conferences

* Collaborate with customers and/or our product and engineering teams to document proposed enhancements and determine cause/resolution to software defects

* Work with our Account Managers to process and track contracted services

* Review all technical support related processes and documentation for continuous improvement

What would make you stand out:

* Experience with relational databases and reading / writing T-SQL

* Previous experience with property tax software support and or knowledge of the property tax life cycle

* Experience with the following: SQL, Excel, Crystal Reports

  • Part-time Support Specialist

    2 weeks ago

    Piketon, United States University of Rio Grande Full time

    Rio Grande Community College is seeking applicants for a part-time Support Specialist at the new Rio Grande Pike County Center in Piketon Ohio. Reporting to the Center Director, the Support Specialist's responsibilities will include but not be limited to providing administrative support to the Director, working with prospective Pike County Center students,...

  • Assistant Fabrication Specialist

    6 days ago

    Piketon, United States InSolves Full time

    Job DescriptionJob DescriptionJob Title: Assistant Fabrication Specialist (Temp-Hire)Category: OperationsLocation: Piketon, OhioFLSA: ExemptStatus: Temp-Hire Position OverviewProvide valuable assistance to our metal fabrication, welding, metal finishing, and waterjet cutting Team Members by assisting with basic shop skills and helping with daily...

  • Welding Specialist

    1 week ago

    Piketon, United States Kirchhoff Automotive Full time

    Location: Waverly, OHJob Type: Full-TimeShift: Monday-Friday, 8 hour shift, weekends as neededDepartment: EngineeringThis is an exciting opportunity for a skilled Welder to join our team. We offer competitive pay rates and opportunities for career growth within our organization. If you have the required skills and experience, we would love to hear...

  • Welding Specialist

    1 week ago

    Piketon, United States Kirchhoff Automotive Full time

    Location: Waverly, OHJob Type: Full-TimeShift: Monday-Friday, 8 hour shift, weekends as neededDepartment: EngineeringThis is an exciting opportunity for a skilled Welder to join our team. We offer competitive pay rates and opportunities for career growth within our organization. If you have the required skills and experience, we would love to hear from...

  • Family Enrichment Specialist

    4 days ago

    Piketon, United States Community Action Committee of Pike County Full time

    Job DescriptionJob Description:Salary: 16.79 Key Relationships… · Customers/ Enrolled Families · EC Staff & EC Mgmt. Team · EC Program Director · Community Partners · Family Services Manager · CAC Staff Key Characteristics and Competencies… · Compassionate/Caring · Relationship Building skills · Knowledge/ Resources · Good Communication Skills...

  • Executive Welding Specialist

    1 week ago

    Piketon, United States KIRCHHOFF Automotive Full time

    Location: Waverly, OH Job Type: Full-Time Shift: Monday-Friday, 8 hour shift, weekends as needed Department: Engineering This is an exciting opportunity for a skilled Welder to join our team. We offer competitive pay rates and opportunities for career growth within our organization. If you have the required skills and experience, we would love to hear from...

  • Executive Welding Specialist

    1 week ago

    Piketon, United States Kirchhoff Automotive Full time

    Location: Waverly, OHJob Type: Full-TimeShift: Monday-Friday, 8 hour shift, weekends as neededDepartment: EngineeringThis is an exciting opportunity for a skilled Welder to join our team. We offer competitive pay rates and opportunities for career growth within our organization. If you have the required skills and experience, we would love to hear from...

  • Senior Welding Specialist

    2 weeks ago

    Piketon, United States Kirchhoff Automotive Full time

    Location: Waverly, OHJob Type: Full-TimeShift: Monday-Friday, 8 hour shift, weekends as neededDepartment: EngineeringThis is an exciting opportunity for a skilled Welder to join our team. We offer competitive pay rates and opportunities for career growth within our organization. If you have the required skills and experience, we would love to hear...

  • Education Coach

    4 days ago

    Piketon, United States Community Action Committee of Pike County Full time

    Job DescriptionJob DescriptionSalary: $20.72Community Action Committee of Pike CountyPosition Title:    Education CoachFLSA Designation:Non-exempt EQUAL OPPORTUNITY COMMITMENT… Community Action Committee of Pike County is an equal opportunity employer.  No personnel decisions concerning any term or condition of employment shall be based upon race,...

  • Senior Welding Specialist

    2 weeks ago

    Piketon, OH, 45661, Pike County, OH, United States Kirchhoff Automotive Full time

    Location: Waverly, OHJob Type: Full-TimeShift: Monday-Friday, 8 hour shift, weekends as neededDepartment: EngineeringThis is an exciting opportunity for a skilled Welder to join our team. We offer competitive pay rates and opportunities for career growth within our organization. If you have the required skills and experience, we would love to hear from...

  • Executive Welding Specialist

    2 weeks ago

    Piketon, OH, United States Kirchhoff Automotive Full time

    Location: Waverly, OHJob Type: Full-TimeShift: Monday-Friday, 8 hour shift, weekends as neededDepartment: EngineeringThis is an exciting opportunity for a skilled Welder to join our team. We offer competitive pay rates and opportunities for career growth within our organization. If you have the required skills and experience, we would love to hear...