Current jobs related to Patient Financial Counselor-Full Time - Hopkinsville - Jennie Stuart Health
-
Counselor
4 weeks ago
Hopkinsville, Kentucky, United States Spero Health Full timeAbout Spero HealthSpero Health is a leading provider of integrated care services, dedicated to helping individuals overcome addiction and achieve a healthier, more fulfilling life. Our team of experienced professionals is committed to delivering compassionate, evidence-based care that addresses the unique needs of each patient.Job SummaryWe are seeking a...
-
Counselor
4 weeks ago
Hopkinsville, Kentucky, United States Spero Health Full timeJob Title: CounselorSpero Health is seeking a skilled Counselor to join our team in Hopkinsville, KY.About the RoleThis position is for a licensed counselor or social worker who supports the mission of Saving Lives, Instilling Hope and Restoring Relationships in an integrated team with patients receiving counseling, case management and medically assisted...
-
Counselor
2 weeks ago
Hopkinsville, Kentucky, United States Spero Health Full timeJob Title: CounselorSpero Health is seeking a skilled Counselor to join our team in Hopkinsville, KY.About the Role:This position is for a licensed counselor or social worker who supports the mission of Saving Lives, Instilling Hope and Restoring Relationships in an integrated team with patients receiving counseling, case management and medically assisted...
-
Counselor
3 weeks ago
Hopkinsville, Kentucky, United States Spero Health Full timeSpero Health: A Leader in Integrated CareWe are seeking a highly skilled Counselor to join our team in Hopkinsville, KY. As a Counselor at Spero Health, you will play a critical role in supporting the mission of "Saving Lives, Instilling Hope and Restoring Relationships" in an integrated team with patients receiving counseling, case management, and medically...
-
Counselor Position
2 weeks ago
Hopkinsville, Kentucky, United States Spero Health Full timeSpero Health: A Leader in Integrated CareWe are seeking a dedicated and compassionate Counselor to join our team in Hopkinsville, KY.About the RoleThis position is ideal for a licensed counselor or social worker who shares our mission of "Saving Lives, Instilling Hope and Restoring Relationships." As a Counselor at Spero Health, you will be part of an...
-
Patient Access Associate- Full Time
5 months ago
Hopkinsville, United States Jennie Stuart Health Full timePatient Access Representatives provide customer-service coverage in the centralized front office of Jennie Stuart Medical Center, and assume the responsibility for successful financial outcomes of all patient services. Under the general supervision of the Patient Access Manager, this position performs imperative duties, including but not limited to,...
-
Patient Access Associate- Full Time
2 weeks ago
Hopkinsville, United States Jennie Stuart Health Full timePatient Access Representatives provide customer-service coverage in the centralized front office of Jennie Stuart Medical Center, and assume the responsibility for successful financial outcomes of all patient services. Under the general supervision of the Patient Access Manager, this position performs imperative duties, including but not limited to,...
-
Patient Financial Services Biller- Full Time
3 weeks ago
Hopkinsville, United States Jennie Stuart Medical Center Full timeWorks daily electronic billing file and submits insurance claims to third party payers. Reviews, evaluates, and forwards manual patient account statements to payers that do not accept electronic claims or that require special handling such as client billing. Documents billing activity on the patient account; ensures compliance with all applicable billing...
-
Patient Financial Services Biller- Full Time
3 weeks ago
Hopkinsville, United States Jennie Stuart Health Full timeJob Description Works daily electronic billing file and submits insurance claims to third party payers. Reviews, evaluates, and forwards manual patient account statements to payers that do not accept electronic claims or that require special handling such as client billing. Documents billing activity on the patient account; ensures compliance with all...
-
Substance Abuse Counselor
3 days ago
Hopkinsville, Kentucky, United States Spero Health Full timeJob SummarySpero Health is seeking a highly skilled Counselor to join our team in a dynamic and supportive environment. As a Counselor, you will play a vital role in providing evidence-based counseling services to patients struggling with addiction and substance use disorders.Key ResponsibilitiesConduct comprehensive assessments and develop personalized...
-
Hopkinsville, Kentucky, United States Jennie Stuart Health Full timeJob Title: Family Health Main Patient Service Representative-Full TimeWe are seeking a highly skilled and customer-focused Patient Service Representative to join our team at Jennie Stuart Health. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our patients and...
-
Patient Financial Services Specialist
2 weeks ago
Hopkinsville, Kentucky, United States Jennie Stuart Medical Center Full timeJob SummaryWe are seeking a highly skilled Electronic Billing Coordinator to join our team at Jennie Stuart Medical Center. As a key member of our Patient Financial Services team, you will play a critical role in ensuring the smooth operation of our electronic billing process.Key ResponsibilitiesProcess and submit electronic insurance claims to third-party...
-
Patient Financial Services Specialist
3 weeks ago
Hopkinsville, Kentucky, United States Jennie Stuart Medical Center Full timeJob SummaryWe are seeking a highly skilled Patient Financial Services Biller to join our team at Jennie Stuart Medical Center. As a key member of our revenue cycle team, you will be responsible for ensuring accurate and timely submission of insurance claims to third-party payers.Key Responsibilities:Process and submit electronic billing files to third-party...
-
Hopkinsville, Kentucky, United States Jennie Stuart Health Full timeJob Title: Patient Financial Services Accounts Receivable SpecialistAt Jennie Stuart Health, we are seeking a highly skilled and detail-oriented Patient Financial Services Accounts Receivable Specialist to join our team. As a key member of our financial services team, you will be responsible for providing timely and efficient follow-up with all payer types...
-
Hopkinsville, United States Jennie Stuart Health Full timeJob Description Welcomes patients and visitors in person or on the telephone by providing quality customer service, answering or referring inquiries. Registers patients. Verifies patient demographic and insurance information. Performs clerical duties. Meets the communication needs of the patient / family, office staff and the medical staff. Participates in...
-
Patient Access Representative
5 months ago
Hopkinsville, United States Jennie Stuart Health Full timeJob Description Facilitate patient scheduling to ensure timely access to medical care for routine and urgent needs while striving to optimize the provider's schedule in accordance with the goals of the organization. Provide patient outreach to close care gaps and meet required clinical measures. Required Skills Customer Services: Provides exceptional...
-
Quality Patient Advocate- Full Time
4 weeks ago
Hopkinsville, United States Jennie Stuart Health Full timeJob DescriptionServe as a Patient/Family Advocate.Serve as an Ombudsman for the Medical Center.Learn and use the Conflict/Complaint Resolution process with patients and family members.Follow up with Management and Leadership on conflict resolution.Enter Grievances and Compliments and maintain information.Basic clerical duties as assigned.Assist in...
-
Quality Patient Advocate- Full Time
4 weeks ago
Hopkinsville, United States Jennie Stuart Health Full timeJob Description Serve as a Patient/Family Advocate. Serve as an Ombudsman for the Medical Center. Learn and use the Conflict/Complaint Resolution process with patients and family members. Follow up with Management and Leadership on conflict resolution. Enter Grievances and Compliments and maintain information. Basic clerical duties as assigned. Assist in...
-
Quality Patient Advocate- Full Time
1 month ago
Hopkinsville, United States Jennie Stuart Health Full timeServe as a Patient/Family Advocate.Serve as an Ombudsman for the Medical Center.Learn and use the Conflict/Complaint Resolution process with patients and family members.Follow up with Management and Leadership on conflict resolution.Enter Grievances and Compliments and maintain information.Basic clerical duties as assigned.Assist in investigations of privacy...
-
Operations Patient Access Representative
3 months ago
Hopkinsville, United States Jennie Stuart Health Full timeJob DescriptionFacilitate patient scheduling to ensure timely access to medical care for routine and urgent needs while striving to optimize the provider's schedule in accordance with the goals of the organization. Provide patient outreach to close care gaps and meet required clinical measures.Required SkillsCustomer Services:Provides exceptional customer...
Patient Financial Counselor-Full Time
3 months ago
Representative interacts in a customer focused and compassionate manner to ensure patients’ needs are met and that they understand the hospital’s policies for the resolution of patient financial liabilities and the various available payment options. Screen patients for insurance, DSH and charity.
Organizational Expectations
Provides a positive and profession representation of the organization.
Promotes culture of safety for patients and employees through proper identification, reporting, documentation and prevention.
Maintains hospital standards for a clean and quiet patient environment to maintain a positive patient care experience.
Maintains competency and knowledge of current standards, of practice, trends, and developments in related scope of job role or practice.
Adheres to infection-control policies and protocols, medication administration and storage procedures, and controlled substance regulations.
Participates in ongoing quality improvement activities.
Maintains compliance with organization's policies, as well as established practices, protocols, and procedures of the position, department, and applicable professional standards.
Complies with organizational and regulatory policies for handling confidential patient information.
Demonstrates excellent customer service through his/her attitude and actions, consistent with the standards contains in the Vision, Mission, and Values of the organizational.
Adheres to professional standards, hospital policies and procedures, federal, state, and local requirements. and TJC standards and/or standards from other accrediting bodies.
Nonessential Functions
Other duties as assigned.
Essential Functions
Collects, analyzes and records demographic, insurance, and financial data to determine if the patient qualifies for DSH, Charity or possible Medicaid.
Daily reviews patient lists for possible patients that need financial assistance, seeks those patients out by visiting floors, telephone, patient interviews or other means in an effort to help patients with bills and ensure JSMC financial viability.
Aids patient in completing any applications for DSH, Charity, Medicaid and other financial assistance applications as well as helps patients to sign up for insurance through KYNECT.
Has a good understanding of the patient account system to explain balances on bills such as co-insurance, co pays and deductibles to the patient in an informative, positive and courteous manner.
Maintains a calm reassuring demeanor with patients or family members who may be upset over concerns about charging or amount owed on a bill.
Works with extended business office agencies and bad debt agencies to ensure they have the most up to date information on a patient account as necessary
Set up appropriate payment arrangements as dictated by JSMC policies and procedures.
Completes defined work queues.
Maintains DSH logs and submits to the appropriate agency.
Maintains confidentiality of all protected health information.
Make appropriate notes on patient’s accounts as needed.
Returns all phone calls with 24 hours of receipt of message.
Adheres to policies and procedures as required by Jennie Stuart Medical Center.
Participates in and attend meetings and training as required.
#J-18808-Ljbffr
