Family Services Worker

2 weeks ago

Lowell, United States Community Teamwork Full time

The Family Service Worker is responsible for providing entry level case management to clients and their families. The Family Service Worker works closely with families and classroom staff to promote family engagement and school readiness.

At Community Teamwork our employees enjoy best-in-class benefits to support their physical, financial and emotional wellness.

We offer:

  • Starting at $25.00 per hour
  • Casual work environment
  • 4 weeks of Paid Time Off
  • Medical
  • Dental
  • Vision
  • Paid Life Insurance
  • Tuition reimbursement of up to $5000 per year
  • 12 paid holidays
  • Paid sick leave
  • Career advancement and professional development
  • 5% contribution to your 401K whether you participate on your own or not.
  • Great co-workers and a great mission with an outstanding Community Action Agency

ESSENTIAL JOB FUNCTIONS:

  • Welcome families into the program via Parent Orientation and Enrollment Meetings and encourage parents to become engaged in the program's decision-making process through participation on the Policy Council, Parent Committee, classroom activities and training opportunities
  • Complete intake and needs assessments with each family, which may involve a broad range of areas including housing, finance & budgeting, employment, education, food& nutrition, school & daycare, legal issues, health, parenting, and daily living skills.
  • Maintain the structure and policies of the program through orientation of participants by reviewing program rules, policies, and case management visits.
  • Complete home visits with assigned families at least semi-annually
  • Interview and evaluate clients to formulate Individualized Family Partnership Agreements based on Program requirements. Work closely with families to identify and build upon strengths and develop strategies to address barriers and concerns identified through the assessment process
  • Establish, evaluate and monitor goals for clients linked to measurable outcomes. Work collaboratively with interdisciplinary team of collateral providers and partners to ensure coordination of services.
  • Advocate on behalf of clients.
  • Provide support, referrals, and guidance to parents for themselves and their children.
  • Work closely with classroom staff to promote school readiness for assigned children and families
  • Plan and facilitate Parent Committee meetings
  • Recruit children and families to participate in the Early Learning Program or School Age, including children with diagnosed disabilities
  • Monitor child attendance in accordance with attendance procedures and support families to maintain consistent attendance
  • Gather and maintain child and family health and other documentation to comply with Head Start/EEC mandates
  • Assist families with transitions into and out of Head Start, and into other educational and childcare settings
  • Maintain accurate case records by documenting all services rendered including up to date case notes, telephone contact logs and referrals. Enter required data into the agency databases with reporting as required.
  • Provide emergency response management to address any crises or safety issues that may arise.

Successful candidate will possess:

  • 1-2 years' experience in human services or early education is preferred.
  • Experience working with parents and/or young children preferred.
  • Proficiency in Spanish, Portuguese, Khmer or Arabic preferred.
  • Desire to work with low income, culturally diverse, and at-risk families and individuals.
  • Excellent Customer Service, organizational, interpersonal, oral and written communication skills.
  • Ability to manage multiple priorities and work in a fast-paced environment.
  • Proficient computer skills required in basic computer software and data collection systems.
  • CORI/DCF review prior to employment.
  • Excellent crisis management skills.

EDUCATION & EXPERIENCE: Bachelor's degree required or Associate's degree as long as bachelor's is in progress, preferably in a Human Services related field

LICENSES and CERTIFICATES:

Valid Driver's License

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Community Teamwork is a drug free work environment.

Commitment to Diversity Equity and Inclusion

Community Teamwork is committed to an equitable, non-discriminatory, and anti-racist approach in all components of our organizational structure and operations, including the job application process. We recognize that people of underprivileged backgrounds and underrepresented identities often are not afforded equitable access to resources, opportunities, and professional development. We offer professional development, training, and tuition reimbursement opportunities to ensure that you and CTI are set up for success. We encourage you to apply if you see an opening that is exciting to you and include examples of your work that you feel demonstrate your qualifications. Please feel free to speak to all experiences, skills, and educational certifications that you feel are relevant. We look forward to reviewing your application.

This is an exciting opportunity to become an integral member of an innovative team in an organization committed to excellence.

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