Digital QA Analyst

Description

The

Digital Quality Assurance Analyst

is responsible for managing all activities necessary to ensure Stuller.com and its supporting systems are working well in terms of functionality, performance, reliability, stability, security, and compatibility with all other systems. A QA Analyst is also responsible for mentoring and training other QA and support staff.

Key Responsibilities:
Review all new features and designs to ensure functionality, performance, and usability
Review all new code checked into production against a checklist to ensure functionality and security
Test all new website features across browsers and platforms
Effectively manage testing projects and communicate with all needed stakeholders
Database testing in Microsoft SQL environment including validating stored procs, jobs, and triggers
Develop, author, and maintain functional test cases and other test artifacts - including test data, data validation, and automated scripts
Create and maintain a test playbook library that enables scalability of manual testing
Execute and evaluate manual and automated test cases and report test results
Assist in maintaining established automated tests and their code
Research, analyze, and document issues encountered by customers and verify fixes
Entering, tracking, and communicating all issues that require follow up
Train other associates on testing best practices and test artifact life cycles
Review dashboards and analytics to find potential issues and identify areas of improvement
Resolve minor data issues, and help facilitate resolutions of cross-team ones
Assist in communicating new features and bug fixes to internal teams
Research new technologies and tools to improve systems and workflow

Minimum Qualifications:
5+ years of relevant QA technical experience
Experience with Agile methodologies
Expertise in website, API, and database testing
Strong ability to create clear, concise detail-oriented test plans and cases
Experience in multiple types of testing, such as unit testing, user-acceptance testing, black box testing, end-to-end testing, and load testing
Working within a development team and working inside ticketing systems such as Jira Software
Advanced knowledge of Microsoft Excel and SQL
Comfortable with C#, PowerShell, XML, HTML, and JavaScript
Ability to understand and create test plans from architecture documents and verbal communications
Excellent communication skills to work together with QA teams, development teams, and management
Strong customer-centric focus
Ability to work independently, across multiple priorities in a fast-paced environment

Preferred Qualifications:
ISTQB certification or equivalent
AWS certification
Familiar with Typescript and automated testing frameworks such as Cypress
Prior experience mentoring and training other QA analysts or engineers

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