Full Time Sales Associate

**Full Time Sales Associate**
at Joybird

Washington DC

Joybird was founded on the idea that people should never settle when it comes to their home furnishing, but rather have the freedom to be boldly original. Our custom-made and curated furniture is built to meet the demands and unique tastes of our customers, providing a high-quality product that will be enjoyed for a lifetime.
We are seeking a Full Time Sales Associate to help us introduce the world to our brand and products. A brand ambassador who is seeking longevity and career advancement.
As a member of Joybird's Retail Sales team you will be focused on delivering the best possible overall customer experience. As the first-responding front line of Joybird, dedication, professionalism, communication, self-motivation and a strong sense of empathy are essential qualities in an ideal Joybird Sales Associate. You must love a high-energy, ever-evolving, fast-paced working environment where your responsibilities are shifting, but the quality of your impeccable service and delivery remains stellar, no matter what.
**What Youll Do:**
* As a Key Holder you exhibit an aptitude for managerial responsibilities. This position is responsible for opening and closing the store and performing other duties in the absence of management.
* Oversee the sales floor in periods of high volume, provide support to sales team and supervise to ensure that the store is meeting financial goals and that associates are providing excellent service to our guests
* Effectively perform the Lead Sales Associate role, serving as a role model to our sales team in sales generation and customer service by relentlessly delivering an exceptional customer experience.
* Maintaining the showrooms design and visual standards using merchandising guidelines.
* Maximize sales by growing and maintaining a strong client base by building your own personal clientele book and driving store sales through client follow-up, phone calls, and personalized outreach.
* Assist our leadership team to create programs and initiatives to make our customers experiences even better
* Share your valuable insight with our product, marketing and technology teams regarding customer needs and feedback.
* Listen and acknowledge customer feedback and complaints, empathize and present the best possible solution.
**What Were Looking For:**
* 2+ years retail sales experience with shift supervision experience preferred
* Strong interpersonal and customer service skills required
* Passion for driving the customer service experience
* Knowledge of furniture industry a plus
* Ability to work well both independently and in a collaborative or team setting
* Proficiency in Mac operating systems and Microsoft office
* Strong leadership and communication skills both written and verbal
* You truly own your business and have open availability to work a flexible schedule including mornings, evenings, weekends, and holidays
* Able to routinely move objects weighing over 50 pounds and to understand safety requirements.
**Our Core Values:**
* **Customer-centric**

You are passionate about delivering an end-to-end WOW experience for every customer.
* **Transparent**

You exchange information and feedback frequently to strengthen relationships, ensure alignment, and elevate problem solving.
* **Results-driven**

You aim high and go beyond tradition and standards to reach our goals.
* **Constantly evolving**

You're never satisfied and are unafraid to be a better version of yourself.
**Perks:**
* Competitive salary
* Generous benefits including medical, dental, vision, FSA, 401(K)
* Ample Paid Time Off
* Furniture discounts (for friends and family too)
**Voluntary Self-Identification**
For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely **voluntary**. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.
As set forth in Joybirds Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
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If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:
A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.
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**Voluntary Self-Identification of Disability**
We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.
Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labors Office of Federal Contract Compliance Programs (OFCCP) website at .
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