Engineer

2 weeks ago


Omaha, United States Tata Consultancy Services Full time

Role: Production Engineering

-Monitor and analyze application and system logs to identify issues and anomalies.

-Troubleshoot and resolve incidents related to system performance, application errors, and infrastructure issues.

-Work closely with cross-functional teams to diagnose and resolve complex technical problems.

-Implement proactive measures to prevent incidents and improve system reliability.

-Respond to major incidents in a timely manner and communicate effectively with stakeholders to provide updates and coordinate resolution efforts.

-Document incident details, troubleshooting steps, and resolutions for future reference.

-Continuously monitor system health and performance metrics to identify potential issues and areas for optimization.

-Participate in on-call rotation to provide 24/7 support for incident management.

-Proficiency in Unix/Linux operating systems and command-line utilities.

-Experience with troubleshooting application and system logs using tools like grep, awk, and sed.

-Familiarity with monitoring and alerting tools such as Datadog, SignalFx, and Splunk.

-Strong understanding of networking concepts, including TCP/IP, DNS, and routing.

-Familiarity with scripting languages such as Bash, Python, or Perl for automation and task automation.

-Knowledge of configuration management tools like Puppet, Chef, or Ansible.

-Strong problem-solving and analytical skills, with the ability to quickly diagnose and resolve complex technical issues.


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