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Field Service Engineer, EV Charging Systems

3 months ago

Dearborn, United States Borgwarner Emissions Systems Spain SL Full time

Rhombus Energy Solution (A BorgWarner Company) is a growing company with a results-oriented culture that compels excellence, agility, and the desire to move quickly and precisely to seize opportunities. Our environment is both challenging and supportive – we give employees the opportunity to develop their skills and do their best work. We have an exciting opportunity for two results oriented and driven FIELD SERVICE ENGINEERS to join our team. The Field Service Engineer (FSE) will be assigned to West Coast regions and will be responsible for meeting the daily service maintenance, commissioning and repair needs of the customer’s equipment. MUST HAVE HIGH VOLTAGE EXPERIENCE . MUST BE a "ROAD WARRIOR" AND WILLING TO TRAVEL AT at least 90%. MUST HAVE A VALID DRIVER'S LICENSE . Extensive knowledge in Power Electronics, Power Conversion and troubleshooting a must, preferably at power levels > 30kW. Ability to use scopes, multi-meters and computer diagnostics required. Establish and maintain proper business relationships with customers and peers as well as performing necessary administrative duties as required and other duties as assigned. The FSE performs the major functions listed below. The position may require additional duties/responsibilities that may not be outlined below, and specific functions are subject to change. Commissioning, troubleshooting, installation, maintenance and repair on designated equipment at voltage levels from 208 to 480VAC and 200 to 1,000VDC. Completing Preventative Maintenance and field modifications. Ordering and managing repair parts. Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner. Maintaining daily communications with customers to ensure resolution and proper follow-up. Maintaining tools and test equipment and ensuring they are properly calibrated. Utilizing the escalation process to resolve customer service issues. Working as a member of the local team to provide efficient service delivery to all accounts within assigned area. The ability to lift and carry a toolbox that can weigh up to 50 lbs. Adhering to the Standard for LV Electrical Safety NFPA 70E. All other duties assigned Qualifications & Requirements Bachelor’s degree, Electrical Engineering, Electrical Engineering Technology, equivalent military experience or Associates Degree with 4 or more years’ experience in servicing Power Conversion Systems. Experience interfacing with both internal team members and external customers as part of a solution based service process. Valid driver’s license and good driving record is required. Five years’ work experience in the Power Conversion industry preferred. Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment. Experience troubleshooting and responding to customer concerns. Proven record of being reliable and accountable for all aspects of their job. Proficient level of computer skills including MS Word, PowerPoint, Excel and Outlook. Excellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy to understand manner. Ability to work in a fast-paced, self-directed, entrepreneurial environment. Resourceful, with the ability to work independently. Ability to adapt to changing circumstances. Decision-making, problem resolution and creative thinking skills Ability to multi-task activities with shifting priorities. Able to work productively in a pressurized environment. Ethical and trustworthy Working Conditions This position require working in various locations both inside (covered) and outside in parking lots at transit agencies. Conditions could vary depending on the location and elements. Over 85% Travel is required. Overnight travel required in many cases. Rhombus Energy Solutions (A BorgWarner Company) is an equal opportunity employer and supports a diverse, inclusive work environment. All qualified applicants will receive consideration for employment without regard to protected characteristics, including race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity or age. Global Terms of Use and Privacy Statement Carefully read the BorgWarner Privacy Policy before using this website. Your ability to access and use this website and apply for a job at BorgWarner are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here , select the geographical area where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms. Career Scam Disclaimer: BorgWarner makes no representations or guarantees regarding employment opportunities listed on any third-party website. To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by BorgWarner. Applicants should never provide their national ID numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online. Job applicants are invited to contact BorgWarner through BorgWarner’s website to verify the authenticity of any employment opportunities. BorgWarner is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability or protected veteran status. #J-18808-Ljbffr