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Sales & Customer Service Associate

3 months ago

Tempe, United States Massage Envy Franchising, LLC Full time

Overview

Where Better Careers Begin

Massage Envy 1900 E. Rio Salado Parkway Tempe, AZ 85281 Do you have a passion for helping others?

At the Massage Envy Tempe Marketplace franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey. Perks & Pay: $14.35-$15/hr with up to $1/hr pay increase every 6 months Medical, dental and vision plans 401K Paid time off for full and part-time employees Employee Assistance Program A flexible schedule for a better work/life balance In-depth product and service training A free service every quarter 45% off all services 40% off all skincare retail Qualified Candidates: Have a high school diploma (or equivalent) and previous retail or sales experience (preferred) Are critical thinkers with excellent math and computer skills and the ability to multitask Have great people skills and can establish positive relationships with guests Are supporters of total body care with a general knowledge of massage and skincare services Day-to-Day: Provide outstanding customer service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions Help grow and retain a client base both in-person and through phone/email outreach Culture & Support: Trained leadership that is invested in YOUR success Award programs (like Sales Associate of the Year) A caring community that strives to celebrate individuality and share knowledge If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you

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