Turbomachinery Systems Engineer

3 weeks ago

Pasadena, United States Smiths Group plc Full time
Turbomachinery Systems Engineer (Houston, TX.)

Location:
North America, USA, Pasadena

Ref:
JOHNCRANENA01913

Division:
John Crane

Job Function:
Sales

Job Description

John Crane in Houston TX is currently hiring a System Engineer to support the Turbomachinery Gas Seal Support business. This individual will support the sales & business development teams and customers, specifically in North and Latin America region. The main function of this role includes pre order engineering, techno-commercial proposals, site visits & services (onshore & offshore), business development, training, and business reporting. He or She will also manage and execute Turbomachinery projects within the scheduled timeframe and budget allocated. This position will be a Hybrid role working three days out of one of the John Crane offices and two days from home when feasible.

Duties & Responsibilities
  • Prospect and conduct site feasibility studies on the complete Turbomachinery portfolio related opportunities, including pursuing the necessary follow-up activities.
  • Provide customers with technical support and solutions, including field service, commissioning, troubleshooting, and training as may be required from time to time.
  • Visit sites based on the customer request on breakdowns and attend service activities to meet and exceed customer expectations.
  • The individual shall support the sales / BDM team to develop a lead into opportunity by conducting site survey or customer visit for requirement analysis and provide tailored business and technical presentations.
  • Conduct sales and technical presentation (including on-site training) on Turbomachinery related products and to support existing business and identify new opportunities.
  • Liaise between Customer and various internal functions like engineering, supply chain, production, and product line department to offer engineered solutions as appropriate to the customer's technical and commercial requirements.
  • Support sales and aftermarket team in developing commercial bid and offer necessary technical advice as required. Create and manage detailed technical and commercial proposals along with justifications for important (and turnkey) projects.
  • Manage and execute Dry Gas Seal & Support System First Fit (green Field) and Retrofit / Upgrade projects (Brown Filed) within the scheduled timeframe and budget allocated.
  • Support company's Global Initiatives, Strategies, and New Product Development and Business Development. Point of contact for product line departments as Voice of the customer (VoC) and support in defining product outline if necessary.
  • Drive pre-order engineering / FEED and post order detailed engineering projects wherever needed and as assigned by the line management.
  • Review of technical/project specifications from customer. Support and proofread technical reports before issuing to customers.
  • Ensure project is executed to company's quality standards and customers' expectations. Monitor & control project schedules and prepare project activity reports & required project documentation.
  • Promote & embrace the Smiths behavioral competencies & business ethics. Shall be self-driven, self-motivated and embrace change.
  • Maintain excellent service and build good rapport with customers and both internal and external stakeholders.
  • Frequent traveling within and / or outside Americas region (Global Travelling) will be required with a very short notice as business demands.
Diversity & Inclusion

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

The Individual
  • Bachelor of Science or Engineering degree (B.S. or B.E.) in Mechanical / Electrical / Chemical / Instrumentation Engineering from four-year college or university
  • Minimum of three to five years of related engineering experience and/or training in Process industry.
  • Experince with Rotating Equipment, Pumps, Compressors or Mechanical Seals
  • Customer interfacing and experience preparing and delivering presentations
  • Willing to travel 30-50% through the US and Latin Americas


About Smiths

At Smiths we apply leading-edge technology to design, manufacture and deliver market-leading innovative solutions that meet our customers' evolving needs, and touch the lives of millions of people every day. We are a FTSE100, global business of around 14,600 colleagues, based in 50+ countries. Our solutions have a real impact on lives across the planet, enabling industry, improving healthcare, enhancing security, advancing connectivity and supporting new homes. Our products and services are often critical to our customer s' operations, while our proprietary technology and high service levels help create competitive advantage. We welcome colleagues with a curious mind, who are happy with responsibility, enjoy a challenge and are attracted by the idea of working at a business with a 170+ year history of innovation, and five global divisions, all experts in their field.

About John Crane

John Crane is a global leader in rotating equipment solutions, supplying engineered technologies and services to process industries. The company designs and manufactures a variety of products, including mechanical seals and systems, couplings, filtration systems and digital diagnostics technologies. John Crane customer service is accessed through a global network of more than 200 sales and service facilities in over 50 countries. Global reported revenue for fiscal year 2021 was in excess of $1 billion USD. John Crane is part of Smiths Group, a global leader in applying advanced technologies for markets in threat and contraband detection, energy, medical devices, communications, and engineered components.

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