Program Lead

3 weeks ago


Norfolk, United States Gateway Recruiting Full time

Are you interested in new technology such as Virtual Reality? Have you ever worked in a clinical setting and/or have a desire to help people? Does a major contribution to the advancement of medicine appeal to you? Our mission is to change medicine. We are growing rapidly and are now hiring for an exciting position called, Program Lead. The individuals we hire for the XR Program Lead role become experts in the use of our advanced visualization platform, Precision XR™. They are primarily responsible for technical, educational, and sales support, with both existing and potential customers, to ensure superior outcomes. In addition, the XR Program Lead will build and maintain solid customer relationships, at all levels within their account, and promote the expanded utilization of Company systems.

Job Description:

  • Build Virtual Reconstructions of Human anatomy and Pathology with Precision XR™
  • Assist surgeons with Preoperative Surgical Planning and Intraoperative Surgical Navigation
  • Coordinate, schedule, and conduct XR events
  • Represents Company Procedures during surgeries and patient engagement to provide technical assistance.
  • Provides hands-on and remote clinical support to customers.
  • Fulfills Software and Service Contract obligations
  • Basic XR video creation and editing.
  • Educates and trains clinicians and hospital personnel.
  • Assist clinicians in the utilization of Precision XR™ during patient consultations.
  • Provide Precision XR™ expertise during multidisciplinary education sessions (i.e.: Tumor Board)
  • Provides a clinical resource for surgeons, clinicians, and hospital staff.
  • Assists commercial leadership in educating/training new sales representatives and Program Leads.
  • Represents company standards during surgical evaluations and demonstrations.
  • Introduces more complex products and applications to physicians and hospital staff.
  • Works as a team member with the Commercial Sales Team to prioritize customer technical support and service expectation goals.
  • Provides potential leads for new products and customers to the Commercial
Team Requirements/Qualifications:
  • Degree, credentials, or experience in a relevant area
  • Excellent interpersonal and verbal communication skills
  • Mechanical/technical ability and manual dexterity
  • Knowledge of medical terminology, specifically related to neurosurgery.
  • Knowledge of 3D stereotactic equipment is preferred.
  • An ability to travel 20-60%, dependent upon account distribution.
  • A medical device background is preferred.
  • Willingness to work a flexible schedule ARRT Certification a plus
  • Open to relocation

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