Enrollment Services Advisor II

2 months ago

Richardson, United States University of Texas at Dallas Full time
Posting Details
Posting Details

Posting Number
S06110P

Position Title
Enrollment Services Advisor II

Functional Title
Admission Counselor

Department
Admissions

Salary Range
Up to $46,000, commensurate with experience

Pay Basis
Monthly

Position Status
Regular full-time

Location
Richardson

Position End Date (if temporary)

Posting Open Date
11/26/2024

Posting Close Date

Open Until Filled
Yes

Desired Start Date
01/06/2025

Job Summary
Are you interested in helping students achieve their goal of a college education? Do you enjoy traveling, and meeting and interacting with new people? Admission Counselors play a vital role in the recruitment of undergraduate candidates by connecting with, supporting, and advising prospective students.

If you are you looking for a rewarding and challenging opportunity in higher education that provides a supportive team environment and a comprehensive benefits package with employee tuition benefits, apply now to join our team

The Enrollment Services Advisor II supports the Office of Admissions in the strategic growth of the high-caliber undergraduate student population at UT Dallas. As a primary point of contact, the position guides prospective first-time in college students, transfer students, and their families throughout the admission process, and builds strong relationships with various stakeholders to achieve recruitment goals for the department and to fulfill the mission of UT Dallas' Strategic Enrollment Plan.

Minimum Education and Experience
Bachelor's degree and one (1) year of experience in college admissions, student advising, student recruitment, or related field.

Preferred Education and Experience

Essential Duties and Responsibilities
Recruitment & Outreach
  • Increase the number of qualified enrolled students by extensively communicating with and servicing a dynamic population of prospects, applicants, and admitted students.
  • Represent UT Dallas through attendance at high school college fairs, transfer fairs, and community engagement events; present information sessions to small and large groups within the community and UT Dallas.
  • Maintain knowledge of UT Dallas as a whole to provide students and families with accurate and up-to-date information; disseminate information related to admission, scholarship, and financial aid to prospective undergraduate students in an ethical manner while ensuring confidentiality and FERPA compliance.
  • Stay well-informed on federal, state, and institutional policies and procedures as well as University degrees, majors, programs, research, and admission requirements; stay abreast of industry trends.
  • Apply strategies to work successfully with student groups from a variety of backgrounds.
  • Advise prospective transfer students on credit transfer and articulation, and the application process.
Territory Management
  • Work with Assistant Director to develop and maintain recruitment plan for assigned territory by collecting and analyzing data.
  • Actively and frequently travel within territory throughout the year to recruit and disseminate information about UT Dallas and the admission process. This position REQUIRES extensive travel, including evening, extended overnight, and weekend travel.
  • Coordinate travel assignments and schedules while maintaining complete and accurate expense records.
  • Plan, coordinate, and schedule activities while monitoring existing projects; proactively organize workshops, presentations, virtual events, and table visits at various schools and community organizations to increase visibility of UT Dallas in the Houston area.
  • Cultivate relationships with high school counselors, school representatives, and community college partners.
Collaboration & Communication
  • Provide exemplary customer service to the public as well as internal departmental and other UT Dallas community constituents via phone, e-mail, CRM systems, and in-person counseling, responding to inquiries within 24 hours.
  • Work with team members to create and implement recruitment strategies that support department and institutional goals.
  • Actively participate in University and department events on Richardson campus.
  • Attend and contribute to all assigned trainings, meetings, and events.
Application Evaluation
  • Evaluate credentials utilizing holistic review approaches for freshman and transfer applicants.
  • Participate in admission committees to recommend admission decisions for applicants.
Physical Demands and Working Conditions
  • Requires the ability to sit or stand at will for extended periods frequently throughout the workday
  • Requires the ability to perform frequent to constant repetitive keyboarding activities to complete job tasks
  • Requires the ability to lift and carry up to 25 pounds occasionally
  • Requires the ability to travel off campus by car and airplane, including extended overnight travel, to perform work duties
Physical Activities
Standing, Sitting, Lifting, Repetitive Motion

Working Conditions

Additional Information
Required Skills and Abilities:
  • Exceptional presentation and public-speaking skills
  • Strong written and verbal communication skills as well as active listening and interpersonal skills; understanding of cross-cultural communication needs and styles and ability to respond accordingly
  • Proficient in Microsoft Office Suite with the ability to learn new software
  • Excellent organization, time management, and prioritization skills to manage several tasks at a time
  • Detail-oriented with the ability to analyze and interpret data to make informed-data driven decisions
  • Strong reasoning skills with the capacity to identify potential issues and investigate possible solutions
  • Ability to work effectively in a team environment, take direction, and follow instructions
About UT DallasThe University of Texas at Dallas is a top public research university committed to admitting, enrolling, and graduating well-rounded members of the global community whose education has prepared them for rewarding lives and productive careers in a constantly changing world. A variety of people, ideas, backgrounds, and perspectives is critical to achieving our vision and mission. UT Dallas fosters an educational, working, and living environment where all members of our community are welcomed, treated fairly, and supported in their pursuit of excellence.

What We OfferUT Dallas aims to attract and retain talented staff and faculty to support the University's students and mission. We are an equal opportunity employer and offer a comprehensive benefits package, including:
  • Medical with prescription drug coverage (100% paid for full-time employees), dental, and vision insurance plans
  • Life, AD&D, and disability insurance plans
  • Flexible spending accounts
  • Paid time off and holidays
  • Retirement plans
  • Employee tuition assistance
  • Professional development and training opportunities
  • Employee wellness and employee assistance programs
  • and much more
Special Instructions Summary

Important Message
1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.

2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. EOE , including disability/veterans. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator . For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator .

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