Business Continuity and Records Analyst

2 weeks ago

Pittsburgh, United States Raymond James Financial Incorporated Full time
TriState Capital Bank is an independent chartered bank subsidiary of Raymond James. Headquartered in Pittsburgh, PA, TriState Capital Bank provides premier private banking, commercial banking, and treasury management products and services to corporate, institutional, and high-net-worth (HNW) clients.

Summary of the Position:

The Business Continuity Management (BCM) Program is responsible for maintaining the capability of TSC to deliver our products and services to our clients during a disruptive or crisis event. Simultaneously, the Books & Records Governance (BRG) Program is responsible for providing the framework for the creation, handling, storing and destruction of bank records in accordance with best practices, and all applicable laws, regulations, and rules. The Business Continuity and Records Analyst will The Business Continuity and Records Analyst (BCRA) will report to the Business Continuity Officer and be responsible for helping support both programs. The BCRA will serve as a liaison between the Risk Management function and IT, department heads, Records Liaisons, and all areas of the bank to help ensure a successful program. The BCRA will help manage the day-to-day activities of the BCM Program as well as support critical projects and activities that strengthen the overall resiliency of the bank. These activities will typically require liaising with multiple areas across the bank in a dynamic environment. The BCRA will also be responsible to help manage the day-to-day activities of the BRG program while acting in partnership with all areas and functional departments of the bank.

Primary Functions of the Position:

  • Assist Business Units in completing and maintaining Business Impact Analysis (BIA) that assesses potential threats or disruptors to TSC. Help assess the risk, capture information and recommend mitigation strategies to reduce or eliminate significant risks.
  • Assist Business Units in drafting, developing and testing Business Continuity Plans (BCP) that address contingency plans for critical processes in event of significant disruption.
  • Support BRG and BCM programs during all internal, external and regulatory audits.
  • Develop and maintain program-related documentation including training materials, exercises, after-action reports, attestation documentation, policies, procedures and presentation materials for all levels of the enterprise.
  • Develop and maintain Records Inventories and work closely with Records Liaisons in order to ensure that inventories are thorough, comprehensive, and properly maintained and adjusted as required over time.
  • Help plan and facilitate desktop exercises across multiple departments and functions in order to assess strength of BCPs & BIAs.
  • Assist with administration of BCM and BRG systems, including mass notification systems, validation of data, reporting, testing and numerous aspects of vendor management to both programs.
  • Work with businesses to assess recommended Recovery Time Objectives (RTO) and Recovery Point Objective (RPO) against business needs, IT capabilities and cost/time tradeoffs.
  • Identification, reporting and tracking of issues and helping drive corrective actions and compensating controls.


Qualifications:

Education and Experience Requirements:

•3-5 years of experience with risk management, business continuity, regulatory compliance, or similar functions in a highly regulated environment.

•Bachelor's degree in business, management, systems or similar a plus.

•Banking experience with knowledge of operations, technology, applications and 1st and 2nd Line of Defense organizations a plus.

•Experience with third-party oversight, relationship management and review of vendor qualifications for BCM or BRG.

•Background in risk assessments, client service, and operations.

•Ability to make sound independent judgments in areas of risk to clients and to assess and mitigate those risks.

Essential Skills and Abilities:

•Self-motivated and detail oriented, with ability to balance multiple, disparate, complex initiatives simultaneously with minimal oversight.

•Ability to plan, organize and manage tasks independently.

•Excellent written and verbal communication skills with the ability to build strong relationships across the bank.

•Ability to rapidly understand different areas of banking, operations, IT and the inter-relationship between them.

Raymond James Guiding Behaviors

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.

We expect our associates at all levels to:

•Grow professionally and inspire others to do the same

•Work with and through others to achieve desired outcome

•Make prompt, pragmatic choices and act with the client in mind

•Take ownership and hold themselves and others accountable for delivering results that matter

•Contribute to the continuous evolution of the firm

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