IDD Day Support Supervisor

Job Title Under general supervision, this position supervises day support programs, clinical staff, management of daily program operations, community relations, and performance of a variety of administrative duties and ancillary operations. Reports to the Intellectual Development Disabilities Services Manager. Essential Job Functions Coordinates and supervises development, implementation, and monitoring of individualized service plans for consumers; initial and ongoing assessments developing, and revising programs or services and evaluating effectiveness; and maintaining necessary documentation. Supervises clinical staff and/ volunteers; develop means to increase skillsets and programming; coordinates all aspects of screening, and/or providing training for consumers, including interviews, intakes and compilation of history, or other related services; performs a variety of miscellaneous administrative and office support functions in support of program operations. Establishes and maintains cooperative relationships with other public and private agencies, departments of the city, community organizations and families of consumers to promote and educate about programs/services; and to coordinate service delivery. Monitors and ensures accurate maintenance of consumer records: conducts review and audits of records and ensures they are maintained in compliance with State, federal, Department of Behavioral Healthcare Services, and other required regulations; provides input to development of program budgets; and monitors certain program expenditures and revenue sources; researches and prepares a variety of reports in support of assigned programs, including program reports and summaries of services, monthly progress reviews, vehicle usage reports, time sheets, etc. Performs other related work as required. Individual assignments will be determined by supervisor based on current workload and department needs. Knowledge, Skills & Abilities Has considerable knowledge of the principles and methodologies of providing services and programs for developmentally disables and/or consumers with intellectual disabilities. Has considerable knowledge of intellectual disability day support case management, crisis intervention, and rehabilitation; and of trends, developments, and literature of the field. Has general knowledge of the administrative policies and procedures of public administration. Has some knowledge of supervisory principles. Is able to plan and manage the work of staff providing consumer services. Is able to understand and interpret oral and written instructions. Is able to establish and maintain effective working relationships as necessitated by work assignments. Education, Experience & Special Requirements Bachelor's Degree in Administration, Social Work, Psychology, Special Education, or a related field; 3 - 5 years of experience in planning, developing and implementing day support, residential case management and/or vocational programs for consumers with intellectual disabilities and 1 year experience in supervising ID Services; or any equivalent combination of education and experience. A Master's degree is preferred. Must possess a Qualified Intellectual Disabilities Professional (QIDP) certification. Must possess Red Cross First Aid and CPR certifications or have the ability to obtain certifications within 90 days from date of hire and maintain them as a condition of employment. An acceptable general background check to include a local, state, and federal criminal history check and sex offender registry check. A valid driver's license with an acceptable driving record. Individuals in this position cannot be listed as having a founded child abuse or neglect complaint. Physical Demands Must be able to exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary Work involves sitting most of the time, but may involve walking or standing for periods of time. Requires the ability to compare and/or judge the readily observable, functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people or things. Requires the ability of speaking and/or signaling people to convey or exchange information. Requires the ability to read and write program and policy manuals, regulatory requirements; and other administrative references. Must be able to prepare correspondence, and administrative documentation using prescribed formats and conforming to all rules of punctuation, grammar, diction and style. Requires the ability to apply principles of logical or scientific thinking to define problems, collect data, establish facts and draw valid conclusions; to interpret an extensive variety of technical instructions in mathematical or diagrammatic form; deal with several abstract and concrete variables. Requires the ability to record and deliver information, to explain procedures, to follow oral and written instructions. Must be able to communicate effectively and efficiently using standard English and using vocational and human service terminology. Requires the ability to utilize mathematical formulas. Must be able to add, subtract, multiply, and divide; to determine percentages; to calculate interest, profit and loss, proportions, etc. Requires the ability to inspect items for proper length, width and shape. Requires the ability to coordinate hands and eyes rapidly and accurately in using a variety of office equipment. Requires the ability to handle a variety of items, such as office equipment. Must have minimal levels of eye/hand/foot coordination. Requires the ability to differentiate between colors and shades of color. Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under varying levels of stress and when confronted with persons acting under stress (emergency situations). Requires the ability to talk and/or hear: (talking - expressing or exchanging ideas by means of spoken words; hearing - perceiving nature of sounds by ear). Must be able to communicate via telephone.