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Sales & Customer Service Associate

4 months ago

Bothell, United States Massage Envy Full time

Overview:

Where Better Careers Begin
Massage Envy Mill Creek 15111 Main Street Suite A102, Mill Creek Wa

Do you have a passion for helping others? At the Massage Envy Mill Creek franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.


Perks & Pay:

  • The Company pays an hourly wage range of $18.00 to $23.00 per hour based on skills, experience,
    schedule availability, and company culture alignment. Hiring at the maximum of the range is not typical to
    allow for future and continued compensation growth.
  • In addition to your hourly rate, the following benefits are offered for part-time, regular employees: Group medical, dental & health insurance for full-time employees as elected after 60 days of employment & averaging 25+ service hours per week.
  • Paid Time-Off accrual at 1 hour for every 40 hours worked for all employees
  • Flexible Spending Account (averaging 25+ hours per week)
  • 401K Plan for all employees (Eligible after 1 year of working)
  • Employee monthly discount for monthly massage, skincare, or stretch session for all employees
  • Product discounts for all employees
  • If you're ready to put your amazing customer service skills to work to help people feel
    their best, apply today


Qualified Candidates:

  • Have a high school diploma (or equivalent) at least 18 years of age and previous retail or sales experience (preferred)
  • Are critical thinkers with excellent math and computer skills and the ability to multitask
  • Have great people skills and can establish positive relationships with guests
  • Are supporters of total body care with a general knowledge of massage and skin care services


Day-to-Day:

  • Provide outstanding customer service and help everyone feel valued and understood
  • Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
  • Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
  • Help grow and retain a client base both in-person and through phone/email outreach


Culture & Support:

  • Trained leadership that is invested in YOUR success
  • Award programs (like Sales Associate of the Year)
  • A caring community that strives to celebrate individuality and share knowledge


If youre ready to join a growing community with experienced professionals who share your same passion, we cant wait to meet you


*ME SPE Franchising, LLC (ME SPE) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (MEF), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.