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Order Entry

3 months ago

Highland, United States Oldcastle BuildingEnvelope Full time

The Order Entry role with us isn't just a job- it's a starting point to a great career with a great company. We hire motivated individuals who want to grow with us, and we will equip you with the knowledge you need to be successful. We have an incredible track record of promoting from within. You can be our next success story.

This role is perfect for the individual who approaches their work in a professional manner, who loves to be a part of a team, and who wants to help us get better every single day.

If that sounds like YOU, come join this industry leader

Why your role is important:

Serves customers by providing product and service information, resolving product and service problems, and processing orders.

Job Overview:

  • Maintain broad knowledge of client products and services
  • Provides timely and accurate information to incoming customer order status and product knowledge requests
  • Processes customer orders, changes, returns, and shipping details according to established department policies and procedures
  • Partners with the sales team to meet and exceed customers service expectations
  • Answer phones in a timely and courteous manner
  • Accurately enter and update orders in a timely manner
  • Obtain quotes over the phone, email, or via fax
  • Respond to customer product questions
  • Other duties as assigned
What you'll need to be successful
  • Strong attention to detail, organizational and listening skills
  • Ability to work independently and prioritize work with deadlines
  • Must be able to communicate effectively and conduct themselves professionally, with excellent written and verbal communications
  • Able to read and perform mathematical calculations, and write measurements in number fractions and/or decimals at a high school education level
  • Ability to read, interpret and understand drawings and specifications
  • Computer experience a must and typing of numbers with accuracy


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)