Dispatch Support Specialist
3 weeks ago
Job Description
Job Description
About the Company:
Crossroads Courier, Inc. is a privately held corporation, headquartered in St. Louis, Missouri, that provides time-critical, ground and air courier services to a wide spectrum of clients. The company is a customer-service driven organization that focuses on quality service for its clients and provides a positive workplace that encourages individual growth and professional development for employees. #ZR
Job Purpose:
To support our courier drivers while on the road and help facilitate the on-time delivery of all items to our customers using all resources available.
Schedule:
9am to 6pm Monday through Friday
Some overtime and some holidays
Fully Onsite
Pay:
$21-23/hr
Biweekly pay
Duties:
Provide logistical and operational support to contractors
Deliver excellent customer service to all internal and external customers
Assist in dispatching jobs to independent contractors
Verify order delivery
Miscellaneous office tasks (filing, data entry, report composition, special projects)
Explore opportunities for improvement in all assigned tasks
Requirements
Qualifications:
At least 2 years of professional experience in a time-critical environment
Strong analytical skills, with the ability to identify and resolve issues as they arise
Ability to give clear and concise instructions via written and verbal mediums
Capacity to make decisions in a high stress environment
Thrives in fast pace work environment
Ability to multi-task and prioritize competing demands multiple times throughout the day
Capable of performing light warehouse duties as needed
Proficiency in Microsoft applications
Availability to work overtime including some evenings and weekends
High School Diploma or GED
Benefits
Benefits and Incentives
Opportunity for growth
Medical, Dental, and Vision
401k
Crossroads Courier, Inc. is an equal opportunity employer and equal opportunity provider for independent contractor positions. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, pregnancy, genetic information, gender, veteran status, or any other status protected under applicable federal, state or local law.
Company Description Crossroads Courier is a privately held, nationwide company, based in St. Louis, that provides time-critical, ground and air courier services to a wide spectrum of local and national companies. The company is a customer-service driven organization that focuses on quality service for its clients and provides a positive workplace that encourages individual growth and professional development for employees and contractors.
Crossroads Courier, Inc. is an equal opportunity employer and equal opportunity provider for independent contractor positions. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, pregnancy, genetic information, gender, veteran status, or any other status protected under applicable federal, state or local law.
Company Description
Crossroads Courier is a privately held, nationwide company, based in St. Louis, that provides time-critical, ground and air courier services to a wide spectrum of local and national companies. The company is a customer-service driven organization that focuses on quality service for its clients and provides a positive workplace that encourages individual growth and professional development for employees and contractors.Crossroads Courier, Inc. is an equal opportunity employer and equal opportunity provider for independent contractor positions. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, pregnancy, genetic information, gender, veteran status, or any other status protected under applicable federal, state or local law.
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