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Retail Keyholder- Dupont

2 months ago

Fort Wayne, United States The Jay Group Ltd Full time

Job Type

Full-time, Part-time

Description

Job Summary:

As a Retail Keyholder, you will be responsible for supporting the store management team in the day-to-day operations of the retail store. Your primary duties include opening and closing the store, managing cash and sales transactions, ensuring a positive customer experience, and assisting in the supervision of the sales team.

Duties and Responsibilities (Essential Functions) :

Opening and Closing Procedures:

Open and close the store following established procedures.

Ensure all security measures are in place during opening and closing.

Cash Handling:

Manage cash registers and perform cash handling duties accurately.

Conduct cash audits and reconcile discrepancies.

Customer Service:

Provide excellent customer service to ensure a positive shopping experience.

Assist customers with product inquiries, purchases, and returns.

Sales Support:

Support the sales team by helping customers and driving sales.

Ensure merchandise is well-stocked and displayed appropriately.

Supervision:

Assist in the supervision and training of retail staff.

Delegate tasks and ensure team members are meeting performance expectations.

Security and Loss Prevention:

Monitor and enforce security measures to prevent theft or loss.

Collaborate with management on implementing loss prevention strategies.

Inventory Management:

Assist in managing inventory levels and restocking merchandise.

Conduct regular inventory checks and report discrepancies.

Operational Compliance:

Ensure compliance with company policies and procedures.

Communicate any issues or concerns to store management.

Communication:

Communicate effectively with the store management team and staff.

Relay important information to team members as needed.

This description is not all encompassing and may require additional activities.

Requirements

Experience/Qualifications:

  • Previous retail experience, preferably in a supervisory role.
  • Strong communication and interpersonal skills.
  • Ability to handle cash transactions and perform basic math functions.
  • Knowledge of retail operations and customer service principles.
  • Availability to work flexible hours, including evenings and weekends.
  • Reliable and responsible with a high level of integrity.

Be Advised: The Jay Group is an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.