Deskside Technician I
3 weeks ago
We are looking for a proactive person with a keen interest in technology, with exceptional customer service skills, along with the ability to build effective working relationships with both team members and business users, and a flexible and committed approach to work.
*3 months contract*
Key Responsibilities
- Execute the installation and set up of PCs, peripherals, cables and all other on-site hardware equipment;
- Move workstations and peripherals, as required;
- Maintain, analyze and solve end user computing problems both hardware and software;
- Software, patches and updates installation using MS SCCM;
- Document changes to inventory use and configuration;
- Ensure that connectivity issues are addressed for installations;
- Addressing customer & end user complaints in a professional and quick manner.
What We Offer
- Professional skills and required qualifications:
- Good hardware knowledge - PC's, laptops, printers etc;
- IT studies are considered an advantage;
- Positive, helpful can-do attitude and ability to work with others;
- Good English and local language, verbal as well as written.
- Ability to follow instructions and procedures designed for the project;
- Strong communication skills, service delivery orientation;
- Ability to cope with stress and workload; Note: This job description has been designed to indicate the general nature and level of work expected to be performed in this role. It should not be seen as a comprehensive inventory of all duties, responsibilities, and required qualifications
- Opportunities to learn and develop: training programs;
- Personalized career path within the organization;
- Exposure to an international environment as part of a multicultural team spread across Europe. What's next: It's best to apply today, because job postings can be taken down and we wouldn't want you to miss this opportunity. In case you need further information, just send us a message at recruitmentEMEA@stefanini.com and we'll be happy to assist
About Us
We are a Brazilian company with over 35 years of experience in delivering IT services worldwide, ranging from IT outsourcing to application development or IT staffing. We have a direct presence in 41 countries, through our 70 offices located throughout the world. We have managed to become the preferred partner of many small-to-midsize local and regional companies as well. Most of our clients come from industries such as financial services, manufacturing, telecommunications, chemical, services, technology, public sector and utilities.
Stefanini has career opportunities locally and around the world for professionals interested in a vibrant, passionate, team-oriented workplace. If you are a customer-centric person with a "get it done" attitude, come over for coffee and a talk on your future career with us Learn more about us on www.stefanini.com and join us on LinkedIn , Facebook and Instagram where we regularly post insights from our colleagues.
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