Server Assistant

3 weeks ago

Austin, United States Loro Restaurants Full time
Loro Asian Smokehouse & Bar in Austin is hiring for a Service Assistant. The position of Service Assistant is the backbone of the Front of House. The goal is to help maintain a high level of service by keeping a keen eye on the dining room, expo line, and bar, SAs are responsible for being the primary food runners, as well as cleaning and resetting tables. This is a full time position with required weekend availability, and SA's make about $600-$800 in tips per week After training and mastery of the Service Assistant position, individuals may move into a Bartender position with a higher income potential

Check out this video on how to make the Loro Old Fashioned
Loro is centered around smoked and grilled meats and inventive sides created by Chef Tyson Cole, Aaron Franklin, and the Hai Hospitality team.

What you'll do in this role:
  • Acquaint yourself with our menu and current specials
  • Be present and active on the floor, assisting with running side work
  • Bus and reset tables, polish glassware, stock supplies
  • Assist with all aspects of service to enhance the guest experience
  • Deliver food to our guests and explain each dish
  • Receive, organize, and deliver curbside orders to guests waiting outside
Why you'll love working with us:
  • Medical / Dental / Vision / Accident insurance options available
  • Employee Assistance Program with mental health services available
  • E,plyer matched 401k Svings plan
  • Flexible Scheduling
  • Opportunity to growwe promote from within almost exclusively
  • Dining Discounts
  • Referral bonuses and incentives for being a great teammate
The Hai experience: It's about hospitality and giving back. Our teams take pride in their work ethic, their craft, and their creativity. Feel proud of where you work, help create an experience for our guests, and work with other cool, passionate people. Loro is centered around smoked and grilled meats and inventive sides created by Chef Tyson Cole, Aaron Franklin, and the Hai Hospitality team.

Hai Hospitality is an exciting, multi-concept, emerging restaurant group based in Austin, Texas. Our award-winning restaurant concepts include Uchi, Uchiko, and Loro in Austin, TX; Uchi in Houston TX; Uchi, Uchiba, and Loro in Dallas, TX; Uchi in Denver, CO and Uchi in Miami FL.

Basic Qualifications:
  • Must be able to effectively communicate with guests and other employees
  • Detect and identify safety issues, and comply with safety guidelines and standards
  • Lift and carry trays, dishes, equipment and goods up to 50 lbs, stock inventory and perform restocking duties
  • Must have the ability to stand and walk for extended periods
  • Bend, stoop and reach to access various areas and items
  • Ability to work in a fast paced, high pressure environment
  • Ability to work in a variety of temperatures, both hot and cold
  • Lift, push, or pull objects such as tables and chairs to reconfigure seating arrangements.
  • Ability to use kitchen equipment safely and efficiently, such as ovens, grills, and knives.
  • Keep a near and organized workspace, including proper storage of supplies and cleaning of surfaces
  • Move quickly and efficiently to respond to customer needs
  • Ability to work in close proximity to coworkers in a crowded kitchen or serving area
  • Tolerate exposure to potential allergens and food odors
  • Maintain a professional and hygienic appearance, including proper uniform and personal grooming
  • Understand directives and communicate effectively with Leadership and coworkers
  • Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential functions

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