Student Financial Aid Business Systems Analyst
2 weeks ago
Location : 5800 Bay Shore Road Sarasota
Job Type: Full-Time
Job Number: 00193
Division: Student Affairs and Enrollment Management
Opening Date: 12/19/2023
Examples of Duties
New College of Florida is located in sunny Sarasota, on the beautiful Gulf Coast of Florida - an area known for its award-winning beaches, turquoise waters and arts and crafts attractions (from theatrical offerings to circus performances). Located about an hour's drive from urban destinations like Tampa and St. Petersburg, Sarasota is an exhilarating coastal retreat.
As one of 12 universities in the State University System of Florida and the State of Florida's designated honors college, New College provides an exceptional undergraduate education that transforms students' intellectual curiosity into extraordinary personal accomplishment.
New College invites applications for the position of Business Systems Analyst
The Business Systems Analyst assists with the overall administration of the Financial Aid Office including, but not limited to, overseeing all systems processing and reporting aspects of the Ellucian/Banner Financial Aid module, troubleshooting errors and problems, data distribution, electronic file imports/exports, federal/state data reports, ad hoc reports and primary contact with Ellucian's financial aid customer service representatives. Advises the Director of Financial Aid in all financial aid technical matters including system upgrades, reports, software problems, and hardware upgrades. Provides support to all staff regarding office policies and procedures, including, but not limited to reporting and technology. Acts as a member of the leadership team for financial aid by providing staff training and participating in the development, documentation, implementation, and monitoring of policies and procedures necessary to ensure compliance with federal, state, and institutional regulations. Maintains expertise in all areas of financial aid to ensure compliance; identifies regulatory changes that will impact the department; participates in off-campus training, as needed; acts as a resource related to relevant rules and regulations. Maintains procedures and reports necessary to complete annual Federal, State, and institutional reporting requirements and prepares report information for review by the Director of Financial Aid. Partners with NCF Information Technology for technical support on financial aid issues and participates in cross-functional working groups and committees. Assists the Director with the management and content updates to the College's net price calculator. Collaborates with the Admissions Operations team in creating and updating the Admissions CRM system for financial aid related processes and procedures. Create, update, and maintain proper documentation on standard operating procedures for utilizing financial aid technology solutions. Manage the testing and implementation of database updates working with IT to insure the integrity of the financial aid database. Oversee implementation of creating "new year' information in the system for each academic year including student budgets, funds management, and packaging schemes. Assists with the authorization and maintenance of information access and security controls for staff. The Business Systems Analyst assists the financial aid team with the creation and generation of all Financial Aid communication (both email and print). This includes using population selections in Banner or ARGOS reports to generate mailings, printing, matching, and collating printed mailings. Regular letters and messages may include batch right to cancel letters for loan borrowers, Satisfactory Academic Progress reminders and notices, delinquent loan letters, missing information letters, and financial aid offer letters. The Business Systems Analyst will assist the financial aid team with ensuring that all financial aid records are securely being stored in an electronic format and will work with IT to ensure a relatively seamless process between college systems. Performs special projects and related responsibilities as initiated and requested.
Minimum Qualifications
A master's degree in an appropriate area of specialization and two years of appropriate experience or a bachelor's degree in an appropriate area of specialization and four years of appropriate experience.
Preferred Qualifications
Demonstrated proficiency in the use of financial aid systems with experience in financial aid upgrades, reports, and software problems. Experience writing reports and analyzing data
Excellent analytical and troubleshooting skills. Strong interpersonal communication with ability to communicate effectively with all levels of staff and successfully interact in a student
service oriented environment. Proven ability to set work priorities, and to manage multiple projects simultaneously in a fast-paced, hands-on environment while meeting deadlines
One to three year experience working with Banner software. Experience analyzing data using ARGOS or an equivalent report writer, electronic forms, and document imaging. Understanding of and experience with relational databases. Recent financial aid experience
Familiarity with COD, NSLDS, EdConnect, and other Department of Education systems along with SLATE or other customer relation management systems
New College of Florida (NCF) is an equal opportunity employer and educational provider committed to a policy of non-discrimination for any member of the NCF community on the basis of race, creed, color, sex, religion, national origin, age, disability, genetic information, veterans' status, marital status, or any other legally protected group status. This policy applies to faculty, staff, students, volunteers, visitors, applicants, and contractors in a manner consistent with applicable laws, regulations, ordinances, orders, and University policies, procedures, and processes.
Benefits vary by position. Please visit for more information.
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