Lead Cashier Full Time

4 weeks ago

Quincy, United States BJ's Wholesale Club Full time

Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, were committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes.

The Benefits of working at BJs

BJs pays weekly

Eligible for free BJ's Inner Circle and Supplemental membership(s)*

Generous time off programs to support busy lifestyles*

o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty

Benefit plans for your changing needs*

o Three medical plans**, Health Savings Account (HSA), two dental plans, vision plan, flexible spending

? 401(k) plan with company match (must be at least 18 years old)

*eligibility requirements vary by position

**medical plans vary by location

In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJs Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $18.50.

Job Summary

Oversees the frontline in the absence of the Front End Manager. Coaches, teaches and develops all frontline team members to ensure excellent member service. The Front End Lead teaches, develops and motivates all team members for the successful execution of membership programs and initiatives as well as front line operations. The FEL is responsible for monitoring, driving and coaching for desired membership/member experience goals and results. Ensures that all membership products are offered and Member orders/requests are processed in a positive, timely, and efficient manner. The FEL delegates work, monitors staffing and compliance with operational standards. Provides excellent customer service to our Members.

Leadership:

  • Know their business/business acumen. Exhibit strategic thinking and sound decision-making thorough knowledge and utilization of business data.
  • Lead through change. Model leadership competencies, build credibility and act as a champion for business growth.
  • Communicate effectively. Provide the information teams require to be successful.
  • Build high performing teams by creating a culture of collaboration. Provide honest and timely direction, follow up and feedback that will drive business results and support team member engagement.
  • Deliver results. Execute business expectations within expected timeframes by setting clear expectations, utilizing follow up and accountability.

Team Members:

  • Teach, coach and lead through the club level training process. Support team member engagement within all areas of responsibility to enable the application of policies, procedures and compliance.
  • Drive a culture of development, strategic thinking and acting, ethical decision making and engagement. Lead with the team member and member in mind to address any and all concerns and to escalate any concerns, as appropriate.
  • Ensure a safe and positive environment and experience for the team members.
  • Embrace inclusion and diversity, by working together with collaboration and respect. Acknowledge team member success, work as a team to achieve goals, identify and retain top talent.

Members:

  • Guarantee service excellence through all points of contact.
  • Set service standard expectations for all team members. Provide team support and empowerment to resolve every member concern.
  • Ensure a safe and positive environment and experience for the members.
  • Daily commitment to GOLD Member Standards
    • Greet, Anticipate, Appreciate (GAA)
    • Fast, Friendly Full, Fresh, Clean

Club Standards: Lead teams to deliver GOLD club standards daily.

  • Define and model GOLD- Grand opening look daily
    • All items stocked and promotional plans executed
    • Maintain visible accurate signage
    • Clean and organized, inside and out

Primary Tasks, Responsibilities, and Key Accountabilities

  • Supervises the front line (including cashiers, SCO, and membership desk) in the absence of the Front End Manager.
  • Models and provides excellent Member service, while coaching, teaching and developing team members to do the same.
  • Drives membership metrics through acquisition, retention, loyalty and experience programs.
  • Drives member engagement, speed, and productivity on the front end.
  • Trains, coaches, motivates, recognizes, and provides input on evaluation of frontline Team Members on tasks, responsibilities and expectations defined by position, including Member engagement, service, and membership metrics.
  • Utilizes Cashier Observation Forms, Cashier Productivity Boards, and membership metrics reports to drive performance and Member engagement.
  • Performs front end responsibilities including but not limited to, closing through POS, and Member escalated service issues, etc.
  • Acts with sense of urgency to ensure Members are assisted in a timely and efficient manner.
  • Acts as a backup for cashiers and Membership Sales Ambassadors when needed.
  • Scans all club merchandise through a point-of-sale system to ensure accurate inventory counts and accurate purchase totals for Members. Loads shopping carts when necessary.
  • Manages self-checkout lanes and scan and pan lanes. Assists Members with operations and technical difficulties.
  • Collects payments via cash, check, or other charge payments from customers. Issues receipts, refunds, credits, or change due to Members.
  • Stays up-to-date on all merchandise promotions, advertisements, and product information. Discounts purchases by scanning and redeeming coupons.
  • Supervises the cleanliness of the front of club member servicing areas.
  • Ability to navigate within system applications.
  • Utilize online task management system (MyWork) to manage workflow, track, and monitor daily club operations.
  • Performs other duties as assigned, including working in other departments as needed.
  • Maintains all club policies and procedures.
  • Regular, predictable, full attendance is an essential function of this job.

Qualifications

  • Prior leadership experience preferred.
  • Prior Membership or sales knowledge and experience preferred.
  • Prior cashier experience preferred.
  • Basic math skills required.

Environmental Job Conditions

  • Most of the time is spent moving about frequently on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, including bending, handling, pulling, reaching, and/or stooping.
  • Frequently requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects greater than 30 pounds with assistance.
  • Located in a comfortable indoor area with infrequent exposure to temperature extremes and loud noises. There may be occasional exposure to cleaning agents.

  • Lead Cashier Full Time

    3 weeks ago

    Quincy, United States BJ's Wholesale Club Full time

    Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service...

  • Front End Lead Full Time

    2 weeks ago

    Quincy, United States BJ's Wholesale Club Full time

    Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service...

  • Hardee's Cashier/Cook Full Time

    6 months ago

    Quincy, United States Phase three Brands Full time

    Our people are our key ingredient. Hardee's Phase Three Brands, LLC. is currently hiring for cashier and cook positions at your local neighborhood Hardee's! Critical skills and abilities for Cashier: •Model great customer service, while handling cash transactions •Able to accurately handle cash and credit card transactions •Able to multi-task and...

  • Front END Lead Full Time

    1 month ago

    Quincy, United States BJ's Wholesale Club Full time

    Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service...

  • Lead Store Cashier

    6 months ago

    Quincy, United States Legends Full time

    The Role The Cashier - Camp Store is responsible for selling merchandise to customers. Company Overview: Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to...

  • Cashier Position

    1 month ago

    Quincy, Florida, United States Tang Mart Full time

    Job Opportunity at Tang MartWe are seeking a motivated and customer-focused individual to join our team as a Cashier at Tang Mart. As a key member of our retail team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting with daily operations.Key Responsibilities:Provide...

  • Full-Time Lead Store Associate

    3 months ago

    Quincy, United States Aldi Full time

    Job DescriptionOur store employees are the face of the ALDI shopping experience. Their hard work makes it possible to uphold our company philosophy, providing quality products at the best possible price. Their smiles and pleasant demeanors keep customers coming back time and time again. Our store employees work many roles - from store associate to cashier to...

  • Cashier, Concessions

    6 months ago

    Quincy, United States Legends Full time

    The Role A Cashier is responsible for timely, efficient, and accurate cash and credit card transactions and reporting. Cashier will also be responsible for setting-up, maintaining and cleaning their workstation. Company Overview: Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our...

  • Cashier, Concessions

    6 months ago

    Quincy, United States AEG Full time

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Role A Cashier is responsible for timely, efficient, and accurate cash and credit card transactions and reporting. Cashier will also be responsible for setting-up, maintaining and...

  • Cashier & Front End Services Specialist

    1 month ago

    Quincy, Illinois, United States Wal-Mart Stores , Inc. Full time

    About the RoleWe are seeking a highly skilled and customer-focused Cashier to join our team at Walmart. As a Cashier, you will play a vital role in ensuring that our customers have a positive and seamless shopping experience.Key ResponsibilitiesProvide exceptional customer service, responding to customer inquiries and resolving issues in a professional and...

  • Casino Cashier- Overnights

    1 month ago

    Quincy, United States Mark Twain Casino and RV Park Full time

    Job DescriptionJob DescriptionThe Casino Cashier assists guests with currency exchanges, voucher cash-ins, and check cashing.ESSENTIAL DUTIES AND RESPONSIBILITIESSafeguards assets of the companyHandles chip purchases, chip and ticket redemption, even exchanges, and check cashing.Ensures cage compliance with all Currency Transaction Reporting...

  • Cashier & Front End Services Representative

    1 month ago

    Quincy, Florida, United States Wal-Mart Stores , Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Cashier to join our team at Walmart. As a Cashier, you will play a vital role in providing excellent customer service and ensuring a smooth shopping experience for our customers.Key ResponsibilitiesProvide exceptional customer service, responding to customer inquiries and resolving issues in a...

  • Membership Sales Associate Full Time

    4 weeks ago

    Quincy, United States BJ's Wholesale Club Full time

    Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service...

  • Concessions Stand Lead

    2 weeks ago

    Quincy, United States Legends Hospitality Full time

    Description The RoleThe Concessions Stand Lead is responsible for the complete operation of assigned concession stands. Trains personnel, supervises and directs the work activities of others. All Concessions Stand Leads report directly to the Concessions Supervisor of the assigned stand. Company Overview:Legends is a holistic agency that specializes in...

  • Concessions Stand Lead

    2 weeks ago

    Quincy, United States Legends Full time

    The Role The Concessions Stand Lead is responsible for the complete operation of assigned concession stands. Trains personnel, supervises and directs the work activities of others. All Concessions Stand Leads report directly to the Concessions Supervisor of the assigned stand. Company Overview: Legends is a holistic agency that specializes in delivering...

  • Security Officer

    3 weeks ago

    Quincy, United States Allied Universal® Full time

    Job DescriptionAllied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and...

  • Concessions Stand Lead

    3 days ago

    Quincy, United States AEG Full time

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Role The Concessions Stand Lead is responsible for the complete operation of assigned concession stands. Trains personnel, supervises and directs the work activities of others. All...

  • Dentist - Full Time

    2 weeks ago

    Quincy, United States Provider Healthcare Full time

    Job Type Full Time Schedule M-F 8-5 Pay $160k and will be negotiated based on Experience Patients Per Day 16-18 EMR System - E-Clinical Work Location Clinic Job ID 60341 Job Description A Quincy based client is searching for an experienced Dentist who values patient-centered care and clinical excellence. An ideal candidate will thrive in a collaborative,...

  • Full-Time Cardiologist

    2 weeks ago

    Quincy, United States Source Medical, LLC. Full time

    Non-Invasive Cardiology Opening in Illinois Located in Quincy, ILSt. Louis 2.5 hrs; Kansas City 3.5 hrs- Seeking a Board Certified Cardiologist- Employed position- Full-time; permanent opening- Sign-on Bonus and Relocation Assistance - Direct from Training: $600,000/year plus productivity incentive bonus plan- Comprehensive benefit package is offered which...

  • Construction Project Director

    6 days ago

    Quincy, Illinois, United States Full Service Roofing Full time

    We are looking for a skilled construction project coordinator to lead multiple projects.The ideal candidate will have experience with roofing construction and be able to manage multiple crews and customers.Responsibilities include manual labor, equipment operation, and possible travel.Salary is based on knowledge and experience.Please see below for more...