QA Analyst

Seeking an experienced Quality Analyst, to be responsible for evaluating and ensuring the quality, performance, and function of the Digital Sales platform. The QA Analyst will work closely with cross-functional teams – including developers, creative designers, and product managers to create, execute and maintain a combination of manual and automated test scripts. Their work will contribute directly to delivering seamless and superior digital purchasing experiences to our customers.

Duties Include

Defines and tracks quality assurance metrics such as defects, defect counts, test results and test status Collects and analyzes data for software process evaluation and improvements, and integrates them into business processes to address the business needs Documents all problems and assists in their resolution Delivers quality process training to technical staff and acts as an internal quality consultant to advise or influence business or technical partners Performs quality audits across the various IT functions to ensure quality standards, procedures and methodologies are being followed.

REQUIRED Experience

BA/BS in Information Technology, Computer Science, or related field or equivalent work experience. 5+ years of experience in QA role in a digital product environment Technical background to clearly understand complex business requirements and testing needs of assigned projects Experience testing enterprise digital/web/cloud platforms or services that involve complex data, transactions or integrations involving numerous external vendors and internal teams In-depth knowledge of QA practices, policies and methodologies Experience in Reviewing business requirements/user stories, system documentation, and project assets to create robust, accurate, usable test artifacts (test strategy, test plans, test cases, and automated scripts, reports) to ensure results align with business needs In-depth knowledge in creating and maintaining Quality Assurance documentation including Test Plan, Test Strategy & other artifacts Familiarity with both Agile and Waterfall methodologies and work within a hybrid environment Experience in Mobile, Frontend, Websites, Backend API testing Hands-on Experience with Jira/Zephyr tool set to manage defects, create defect dashboards/reports etc. for various stakeholders Experience in Testing Tools like Perfecto, SoapUI, PostMan, Android Studio, Appium, Selenium, BrowserStack etc. Hands-on automation experience including definition of automation strategy & using industry-standard tools such as Appium, Selenium etc. Hands-on experience including definition of load test strategy, model & using industry-standard tools

PREFERRED Experience

Automotive industry background, business acumen & understanding of OEM-Dealer eco-syste Understanding of Automotive Captive Finance landscape

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