Rental Sales Agent
2 weeks ago
As a Rental Sales Agent, your priority is to provide exceptional customer service and support your team. You will learn about the customers rental needs, and work to upgrade them to a more premium vehicle and additional services that will enhance their experience. Each day will be challenging and exciting for the right person
**Key Tasks and Responsibilities**
* Prepare the rental agreement while advising on and up-selling vehicles and optional extras to the customer according to their needs
* Provide excellent customer service in all customer contact situations
* Meet all sales and service standards
* Complete administrative tasks including daily lists to assist the branch
* Communicate via telephone and email in a friendly and helpful manner
* Assist branch with returning and turnaround of vehicles as needed
* Perform other job duties as assigned to meet the business needs
**Your Qualities**
* High school diploma or GED
* Minimum 1-year customer service or sales experience
* Must be at least 21 and have a valid driver's license with a clean driving record
* Experience meeting sales quotas or working in highly commissioned positions preferred
* Exceptional interpersonal and relationship building skills
* Ability to follow defined service and sales processes
* Strong verbal and written communication skills
* Strong organizational skills and the ability to multi-task
* Ability to manage stressful or unusual situations to maintain good customer service
* Likely to require at least 5-10% travel, some of which may be by airplane
* Must be willing to wear company uniforms
* Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
* Ability to communicate in other languages is a plus.
As a global mobility service provider, SIXT is well-known for over a century of innovative products and customer-orientated services. The companys success and dynamic growth is based on their employees commitment. We champion an energized work culture, development opportunities and growth potential In addition, we offer a competitive salary and employee benefits.
**Location:**
Santa Monica/Shore Hotel
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