Front Desk

3 weeks ago

Concord, United States iFLY, LLC Full time
Front Desk / Customer Service Representative

$18/hr Starting Guarantee and $500 Sign On Bonus

Our mission is to deliver the dream of flight Learn about iFLY's Indoor Skydiving.

iFLY is a global company with over 30 U.S. locations. This is an exciting opportunity to join an established, successful, innovative company that supports your professional development.

We are seeking an enthusiastic Customer Service Representative (CSR) to sell iFLY's unique indoor skydiving experience CSRs have strong selling, communication, and customer service skills, are willing to learn and grow, and often act as the first point-of-contact to iFLY customers If an exciting, dynamic, collaborative workplace is for you, then apply

Every team member on the iFLY Flight Crew exemplify and deliver our core values of SOAR:

Safety First
Outrageous Passion
Accountability
Respect

CSR Day-to-Day:

  • Safety - Promote customer safety throughout their time in the wind tunnel and facility
  • Sales - Actively listen to guests to recommend and sell experiences that improve their time at iFLY
  • Service - Maintain a positive and friendly attitude that excites customers about the experience and assist them in a timely manner
  • Service - Resolve product/service issues by clarifying complaints, selecting the appropriate solutions, expediting the correction, and following through
  • Additional Responsibilities - Stock merchandise, clean and maintain facility, operate the wind tunnel, process refunds & reschedule. As needed, participation in marketing related photography, video, and social content capture for promotional usage.
Ability to:
  • Stand for about 8 hours a day while working on a point-of-sale system
  • Exercise good judgement while staying focused and attentive throughout the duration of flight session while operating tunnel wind at speeds up to 160 mph
What We are Looking For:
  • Must be 18 years of age or older
  • Weekend availability is required
  • High school diploma or equivalent (required)
  • Exceptional sales skills
  • Exceptional customer-service skills
  • Confidence in phone and face-to-face communication
  • Ability to resolve conflicts, to multi-task, and to understand customer needs
  • Friendly, upbeat, compassionate, and personable attitude
  • Integrity, punctuality, and professional appearance
  • Ability to work well within a team maintaining positive relationships
  • Basic computer skills
The Good Stuff:
  • Average hourly rate, including commissions - $18-20/hr. (base + commission)
  • Medical, dental, vision and supplemental plans for eligible employees
  • Paid time off (PTO)
  • Maternity/Paternity leave
  • Holiday pay options
  • 401k retirement investment with company match
  • Tuition reimbursement
  • Referral bonus program
  • Employee discount on retail merchandise and flight packages
  • Free flight time for employees and immediate family


All 7 billion people on earth dream about flying, and we're the only ones who make that dream come true. It's an awesome privilege, and making that dream come true is our passion. Join the team

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

  • Front Desk Agent

    2 weeks ago

    Concord, United States THE ULTIMATE SPORTS CONNECTION Full time

    Overview: Front Desk Agent Ultimate Sports Connection, a recreational and competitive gymnastics center nestled in the Heritage Shopping Center of Concord, is seeking a Front Desk Agent to join our team. We are searching for an individual with a knack for customer interaction to oversee our front desk operations during afternoon and Saturday classes,...

  • Front Desk Attendant

    4 weeks ago

    Concord, United States UFC Gym Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceEmployee discountsTraining & developmentWellness resources The Front Desk Attendant is responsible for delivering the Ultimate Service Promise by providing superior customer service to our members and guests.ESSENTIAL DUTIES & RESPONSIBILITIES:Front Desk Customer ServiceEnsures that guests and...

  • Front Desk Supervisor

    3 weeks ago

    Concord, United States Concord Embassy Suites Full time

    Hotel: Concord Embassy SuitesFront Desk SupervisorFull time Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence At Atrium Hospitality, we want our associates to have positive experiences; and we strive to bring to life a culture that promotes six simple values that drive us to be better for our associates and our guests.We...

  • Front Desk Supervisor

    3 weeks ago

    Concord, United States Concord Embassy Suites Full time

    Hotel: Concord Embassy SuitesFront Desk SupervisorFull time Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence At Atrium Hospitality, we want our associates to have positive experiences; and we strive to bring to life a culture that promotes six simple values that drive us to be better for our associates and our guests.We...

  • Overnight Front Desk Attendant

    2 weeks ago

    Concord, United States UFC GYM Full time

    The Front Desk Attendant is responsible for delivering the Ultimate Service Promise by providing superior customer service to our members and guests. **ESSENTIAL DUTIES & RESPONSIBILITIES**: Front Desk Customer Service - Ensures that guests and members are warmly greeted and promptly assisted - Ensures incoming calls are answered in a professional and...

  • Front Desk Office Assistant

    1 month ago

    Concord, United States Town of Concord Massachusetts Full time

    Department: Human Services- Recreation Division Salary Grade: Misc-2 Reports To: Membership Coordinator FLSA Status: Non-Exempt Appointed By: Town Manager Date: August 2023 GENERAL SUMMARY: The Office Assistant provides front desk services (in person Office Assistant, Front Desk, Office, Assistant, Customer Service, Business Services

  • Front Desk Agent

    3 weeks ago

    Concord, United States HomeTowne Studios & Suites Charlotte Full time

    We are seeking a Front Desk Agent to join our Team with a starting Wage up to $14.00 per hour!When it comes to our employees, we believe no one does it better than HomeTowne Studios by RedRoof. Not only do we continually strive to have the best quality extended stay hotel experience to our guests, but as a Management Company, we also aim to be the employer...

  • Front Desk Receptionist

    1 week ago

    Concord, United States Benchmark Senior Living Full time

    THE BIRCHES AT CONCORD are currenlty hiring for two part-time receptionists. As the Front Desk Receptionist you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In addition, the Front Desk Receptionist shall provide support for some computer...

  • Front Desk Agent

    4 weeks ago

    Concord, New Hampshire, United States HomeTowne Studios & Suites Charlotte Full time

    We are seeking a Front Desk Agent to join our Team with a starting Wage up to $14.00 per hourWhen it comes to our employees, we believe no one does it better than HomeTowne Studios by RedRoof. Not only do we continually strive to have the best quality extended stay hotel experience to our guests, but as a Management Company, we also aim to be the employer of...

  • Front Desk Receptionist

    3 weeks ago

    Concord, United States Benchmark Senior Living Full time

    THE BIRCHES AT CONCORD are currenlty hiring for two part-time receptionists. As the Front Desk Receptionist you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In addition, the Front Desk Receptionist shall provide support for some computer...

  • Medical Billing Coordinator/ Front Desk

    7 days ago

    Concord, United States Family Dermatology pc, Full time

    Busy Dermatology practice in Concord, MA seeks an experienced Medical Billing Coordinator and Front Desk Administrative Assistant. The position involves primarily medical billing, along with front desk administrative responsibilities. Mondays through Thursdays with Fridays off. **Medical Billing Responsibilities** will include, but are not limited to the...

  • Front Desk Agent/Night Audit

    2 months ago

    Concord, United States PSG Global Solutions Full time

    Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making Front Desk, Agent, Audit, Hospitality, Hotel, Bridge, Staffing

  • Medical Billing Coordinator/ Front Desk

    4 days ago

    Concord, United States Family Dermatology pc, Full time

    Busy Dermatology practice in Concord, MA seeks an experienced Medical Billing Coordinator and Front Desk Administrative Assistant. The position involves primarily medical billing, along with front desk administrative responsibilities. Mondays through Thursdays with Fridays off. **Medical Billing Responsibilities** will include, but are not limited to the...

  • Front Desk-part Time

    2 weeks ago

    Concord, United States Agemark Full time

    TreVista in Concord, CA, an Agemark Senior Living Community is hiring for a **Front Desk Part-Time** position! For the SIX consecutive year, we are certified #17 in Fortune Best Workplaces for Aging Services 2023! In this **Part-Time Front Desk **_position, you will provide good customer service to our residents, families, and staff and be the first person...

  • Front Desk Agent

    4 days ago

    Concord, North Carolina, United States Great Wolf Lodge Full time

    Pay: $14.50 per hour At Great Wolf, our Front Desk Agent ensures an efficient, informative and professional check in/out process so our guests can focus on enjoying all of the amenities the lodge has to offer. Many times as the first point of contact the Front Desk Agent helps create a positive first impression of our resort. Essential Duties &...

  • Bilingual Front Desk Receptionist

    1 month ago

    Concord, United States Golson Family Services Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceCompany partiesFlexible scheduleBenefits/PerksFlexible ScheduleGreat work-life balanceOngoing trainingJob SummaryWe are seeking a friendly and service-oriented Bilingual Front Desk Receptionist to join the team at our thriving clinic. As a Front Desk Receptionist, you will be the first point of...

  • Front Desk Agent

    4 weeks ago

    Concord, United States MCR Hotels Full time

    The Front Desk Agent at the Hampton Inn Concord/Kannapolis is responsible for providing overall positive guest experience while managing the customer-facing administrative processes of the hotel. ESSENTIAL FUNCTIONS: Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue...

  • Front Desk Agent

    3 weeks ago

    Concord, United States MCR Hotels Full time

    The Front Desk Agent at the Hampton Inn Concord/Kannapolis is responsible for providing overall positive guest experience while managing the customer-facing administrative processes of the hotel. ESSENTIAL FUNCTIONS: Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room...

  • Front Desk Agent

    1 week ago

    Concord, United States MCR Hotels Full time

    The Front Desk Agent at the Hampton Inn Concord/Kannapolis is responsible for providing overall positive guest experience while managing the customer-facing administrative processes of the hotel. ESSENTIAL FUNCTIONS: Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room...

  • Front Desk Agent

    3 weeks ago

    Concord, United States MCR Hotels Full time

    The Front Desk Agent at the Hampton Inn Concord/Kannapolis is responsible for providing overall positive guest experience while managing the customer-facing administrative processes of the hotel. ESSENTIAL FUNCTIONS: Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue...