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Theater Server

5 months ago


Portland, United States McMenamins Full time

Title Theater Server Description **Must be 18+

TITLE: Theater Concessions

REPORTS TO: MANAGER

FLSA CLASS: Hourly Non-Exempt

McMenamins is NOW HIRING We are local, family-owned and operated, with 50+ locations in Oregon & Washington (and growing). We emphasize community, art, history, music, food, drink, and fun.

The job duties described below are intended to describe the general nature and level of work being performed by people assigned to this job classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Description of the Position:

In general, every McMenamins concessions team member will be asked to handle every task from opening to closing, including expediting food from the kitchen to the guests table in a timely and efficient manager. Duties include but are not limited to; selling tickets and concession items, serving food, pouring and serving beer, wine and spirits, greeting incoming customers, checking IDs of patrons purchasing alcoholic beverages, operating a POS system, cash handling, restocking supplies, dishwashing, general cleaning, and most importantly maintaining and providing excellent customer relations with all customers. Concession team members are required to wait & bus tables in dimly lit theater environments. Being a concessions team member can be hard physical work and requires mental agility and the ability to effectively multi-task in a fast paced and deadline oriented environment. A concessions team member must also have the ability to work well independently and as a member of a team. Each employee will be expected to perform their job in a safe manner and report any safety concerns to Management. All McMenamin employees will also be expected to keep current on all company events, history, and products. Other duties as assigned by the Manager on duty.

Requirements of the Job:

Obtain and maintain current food handlers and OLCC/WA liquor license

Ability to accurately handle cash and work with numbers

Excellent customer service and communication skills

A flexible schedule including days, evenings, weekends and holidays required

Essential Functions of the Job:

Provide excellent customer service

Safely lift and carry heavy objects with a hand truck or the help of another person if necessary

Must have a value for diversity and the ability to work with individuals from different backgrounds

Ability to remain calm and focused in a high volume, deadline oriented work environment

Work for long periods on feet including frequent walking, stair climbing and working outdoors in varied weather conditions as necessary

Perform repetitive movement such as pushing, pulling, bending, some twisting and stooping

Perform fine hand manipulation including handling small and large objects, computer keyboard usage, writing, and use of kitchen equipment including knives and slicers

Ability to communicate clearly and be positive, polite, and cooperative with co-workers, managers, vendors, and customers

Work in and around a hot kitchen and various heat sources, including grills, broilers, and hot-oil fryers

Work with chemicals used in cleaning and sanitizing

Complete miscellaneous side work as directed by manager on duty

Most importantly, this job requires a positive attitude, a value for diversity, and a commitment to excellent customer service. Each employee is expected to come to work ready to have fun and be a positive force.

YOU MUST BE ABLE TO PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB WITH OR WITHOUT

REASONABLE ACCOMMODATION.