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Patient Financial Services Coordinator

3 months ago


Huntsville, United States Crestwood Medical Center Full time

The Financial Counselor is responsible for verifying outpatientbenefits to determine each patient's financial responsibility.They will call those patients determined to have a financial obligation for their clinic visit. They will make an attempt to collect the payment.They are responsible for exercising good judgment in making decisions concerning accounts in order to secure payment arrangements.Theywill review patient's accounts and claim detail to determine if balance is correct.They are responsible for obtaining payment of patient due balances, assisting with acceptable payment plansand for completion of any research needed to resolve patient concerns directed to the clinic . May serve as front office support and train front desk staff on the charge entry process. One year experience in medical office required: two years of office experience, preferably in a medical setting, is preferred. Prior experience working with standard office equipment and multi phone lines. Must be able to effectively communicate with the public and perform routine mathematic computations.