Field Services Engineer

4 weeks ago

Leesburg, United States AVASO Technology Solutions Full time

Job Summary:

The Level 2 technician is responsible for providing technical support and assistance in the management, monitoring, and troubleshooting of network infrastructure, end-user computing and server devices. This role involves responding to incidents, and being dispatched to site ensuring SLAs are adhered to. Collaborating with other teams to maintain an efficient and reliable service. The Level 2 Field Services Technician will report directly to his or her regional Team Leader. In this role, the Level 2 Field Services Technicians key responsibility is to perform in-warranty, end-user computer hardware breakfix repairs and replacements. The individual will need to have knowledge of operating systems, computer hardware and peripherals, including but not limited to screens, motherboards, hard drives, etc., as well as networking and server systems.

Responsibilities:

Pick-up required part at defined pick-up and drop-off location.

Validate physical warranty status.

Confirm Dell's Advisory Diagnosis (if not, help Dell accurately diagnose the fault).

Make the appropriate repairs, replace any defective parts identified in the Advisory Diagnosis and achieve a fix.

Return system to proper operating condition.

Except for consumable parts as identified, return defective material at a defined pick-up and drop-off location.

Diagnose, research, and troubleshoot computer operating system issues (Hardware and software, networking, VPN, connectivity, server, and other network devices/peripherals).

Respond promptly and professionally to alerts and end-user IT issues.

Update the internal Global Service Centre (GSC) with ticket status information for purposes of demonstrating compliance with issue response and resolution, logging daily activities and documenting solutions.

Install, configure, and support desktops, laptops, virtual machines, mobile phones, VOIP products, servers, back-up systems and miscellaneous devices.

Function as primary point of contact and communication with end-customer from assignment of the ticket to successful resolution of issue, including scheduling work and keeping the end-customer along with the internal GSC aware of work status and solution progress.

Qualifications:

US citizenship required.

Drivers license and personal vehicle required with the ability to travel within a radius daily to pick-up parts at designated pick-up and drop-off locations and to support end-clients.

Must have a high school diploma with bachelors degree or advanced technical degree in relevant field (computer science, information technology) preferred.

2-4 years experience with hands-on, IT support troubleshooting PCs/laptops.

Proven experience as an on-site end-user computing Level 2 technician or a similar role.

CompTIA certifications in A+, Network+ or Security + is preferred.

Dell qualifications/certification preferred but not required (experience with Dell hardware and servers is a plus)

Excellent analytical and problem-solving skills.

Demonstrated punctuality, strong communication and interpersonal skills.

  • Field Service Representative

    1 week ago

    Leesburg, United States Veolia WTS Full time

    **Company Description** Veolia Group Water Technologies and Solutions brings together experienced professionals in pursuit of the same goal to solve the world’s most complex challenges related to water scarcity, quality, productivity, the environment and energy. We’re always looking for passionate and creative people to help us in this mission. As a...

  • Field Service Representative

    4 weeks ago

    Leesburg, United States SUEZ Water Technologies and Solutions Full time

    Company DescriptionVeolia Group Water Technologies and Solutions brings together experienced professionals in pursuit of the same goal to solve the world's most complex challenges related to water scarcity, quality, productivity, the environment and energy. We're always looking for passionate and creative people to help us in this mission. As a Field Service...

  • Field Service Representative

    4 weeks ago

    Leesburg, Virginia, United States SUEZ Water Technologies and Solutions Full time

    Company DescriptionVeolia Group Water Technologies and Solutions brings together experienced professionals in pursuit of the same goal to solve the world's most complex challenges related to water scarcity, quality, productivity, the environment and energy. We're always looking for passionate and creative people to help us in this mission. As a Field Service...

  • Field Service Representative

    2 weeks ago

    Leesburg, United States Veolia Water Technologies & Solutions Full time

    Company DescriptionVeolia Group Water Technologies and Solutions brings together experienced professionals in pursuit of the same goal to solve the world's most complex challenges related to water scarcity, quality, productivity, the environment and energy. We're always looking for passionate and creative people to help us in this mission.Job...

  • Field Service Representative

    2 weeks ago

    Leesburg, United States Veolia WTS Full time

    Job DescriptionJob DescriptionCompany DescriptionVeolia Group Water Technologies and Solutions brings together experienced professionals in pursuit of the same goal to solve the world’s most complex challenges related to water scarcity, quality, productivity, the environment and energy. We’re always looking for passionate and creative people to help us...

  • Field Service Representative

    4 weeks ago

    Leesburg, United States Veolia WTS Full time

    Job DescriptionJob DescriptionCompany DescriptionVeolia Group Water Technologies and Solutions brings together experienced professionals in pursuit of the same goal to solve the world’s most complex challenges related to water scarcity, quality, productivity, the environment and energy. We’re always looking for passionate and creative people to help us...

  • Service and Lubrication Technician

    2 weeks ago

    Leesburg, United States Denton County Texas Full time

    Description THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED. The Service and Lubrication Technician performs preventive maintenance on all field equipment. Work involves ensuring that all fuel and fluid levels are correct, lubricating points, inspecting all equipment, and maintaining accurate records....

  • Field Service Representative

    4 weeks ago

    Leesburg, Virginia, United States Veolia Water Technologies & Solutions Full time

    Company DescriptionVeolia Group Water Technologies and Solutions brings together experienced professionals in pursuit of the same goal to solve the world's most complex challenges related to water scarcity, quality, productivity, the environment and energy. We're always looking for passionate and creative people to help us in this mission.Job DescriptionAs a...

  • Quality Engineer

    3 weeks ago

    Leesburg, United States Kelly Services, Inc. Full time

    Location: ONSITE Leesburg, VA - Type: W 2 contract (NO C 2 C OR THIRD PARTY) - Length: until 12/2024 (Contract extension expectation) - Pay Rate Negotiable depending on DIRECT-related experience - Work Authorization - Must be able to work in the Quality Engineer, Engineer, Project Management, Technology, Staffing, Skills

  • Senior Engineer

    2 weeks ago

    Leesburg, United States MBP (McDonough Bolyard Peck) Full time

    EXPERIENCE QUALIFICATION: Significant high-level analytical/operational experience performing program/project implementation which may have included: scheduling, cost estimating, constructibility studies, dispute resolution, claims analysis, or commissioning. Evidence of progressive career development and demonstrated expertise in construction management,...

  • Field Service Technician Ce1

    7 days ago

    Leesburg, United States NCR Full time

    About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction...

  • Quality Engineer

    4 weeks ago

    Leesburg, United States Actalent Full time

    Description: The Quality Engineer is responsible for QA manufacturing, supplier management program, and calibration program. The QA Engineer provides the necessary support and guidance to ensure t that all applicable quality standards are met in accordance with regulatory requirements and company policies. Job Duties: Conduct risk analysis related to the...

  • System Engineer

    4 weeks ago

    Leesburg, United States KDA CONSULTING INC Full time

    Strong background/experience with Active directory, Group Policy, and DNS. The Windows Engineer will support multiple domains with a 1000+ user load on each network. Duties will include user account management, account and group policy management, installation and configurations of server and software, scripting, upgrade management, Tier3 and Tier4 O&M...

  • Network Development Engineer, US ADC Network Engineering

    3 days ago

    Leesburg, United States Amazon Data Services, Inc. Full time

    Do you like helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? As part of the Amazon Dedicated Cloud (ADC) Network Operations, you'll play a key role in driving the stability and sustainability of next-generation IP...

  • Machine Learning Engineer Intern

    2 days ago

    Leesburg, United States Anika Systems Full time

    Job Description Job Description Anika Systems is a fast growing, woman-owned small business that specializes in providing innovative IT solutions for federal government agencies. Our expertise lies in accelerating delivery in Data and Analytics, Intelligent Automation, Application Development, and IT Modernization. We are currently expanding our Federal team...

  • Field Service Heavy Diesel Tractor Technician

    1 week ago

    Leesburg, United States Crystal Tractor of Leesburg Full time

    Field Service Heavy Diesel Tractor Technicians needed for busy tractor store. Lots of work, plenty of hours, great pay, many benefits, and a great schedule! Must have a positive attitude and be eager to learn! **What we offer**: - Medical Insurance - Dental Insurance - Life and Disability Insurance - 401K Plan - Holiday Pay - Get paid weekly - 5 Day work...

  • Machine Learning Engineer Intern

    2 weeks ago

    Leesburg, United States Anika Systems Full time

    Job DescriptionJob DescriptionAnika Systems is a fast growing, woman-owned small business that specializes in providing innovative IT solutions for federal government agencies.  Our expertise lies in accelerating delivery in Data and Analytics, Intelligent Automation, Application Development, and IT Modernization.  We are currently expanding our Federal...

  • Machine Learning Engineer Intern

    4 weeks ago

    Leesburg, United States Anika Systems Full time

    Job DescriptionJob DescriptionAnika Systems is a fast growing, woman-owned small business that specializes in providing innovative IT solutions for federal government agencies.  Our expertise lies in accelerating delivery in Data and Analytics, Intelligent Automation, Application Development, and IT Modernization.  We are currently expanding our Federal...

  • Lead Software Development Engineer in Test

    3 weeks ago

    Leesburg, United States Softrams Full time

    Limited domestic travel, telecommute and/or occasional relocation to multiple client locations nationwide to analyze, implement complex test frameworks, test plan strategies, test metrics. Work with Java, JavaScipt, SOAPUI Tool, JIRA, MySQL, TestNG, Jenkins in multiplatform environment. Test, troubleshoot existing applications. Successful applicants will...

  • Field Service Heavy Diesel Tractor Technician

    6 days ago

    Leesburg, United States Crystal Tractor of Leesburg Full time

    Job DescriptionJob DescriptionField Service Heavy Diesel Tractor Technicians needed for busy tractor store. Lots of work, plenty of hours, great pay, many benefits, and a great schedule! Must have a positive attitude and be eager to learn!What we offer:Medical InsuranceDental InsuranceLife and Disability Insurance401K PlanHoliday PayGet paid weekly5 Day work...