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Merchandise Associate, SDG

3 months ago

San Diego, United States OCVIBE Full time
A great experience starts with you

Join our team to help create and develop the future of live entertainment and sports in Orange County

Once you've had a chance to explore our current open positions, apply to the ones you feel best suit you, as an applicant, you can always see your application status in your profile.

Mission: To enrich the lives in our community through shared experiences, welcoming spaces, and responsible actions.

Vision: We will be the social and entertainment center of Orange County - a place where the cultural kaleidoscope of the region converges and connects. Our vibrant, rich collection of experiences will celebrate the diversity of our community.

Values: Be Safe | Do the Right Thing | Be Generous | Include Everyone | Make it Easy | Be Bold

Job Title:
Merchandise Associate, SDG

Pay Details:
The starting hourly rate for this position is $20.00 per hour.

The Merchandise Associate position resides in a fast-paced sports/event driven retail environment which strives to provide the highest customer service standards. Merchandise Associates utilize resources effectively to manage workload and provide quality services to customers and ensure each customer receives outstanding service. This position is a part-time, non-exempt position within the Merchandise / Marketing department.

Responsibilities
  • Greet and acknowledge guests in a timely manner
  • Maintain solid product knowledge and assist guests' inquiries regarding merchandise
  • Efficiently setup merchandise stands and displays before the game and dismantle and pack everything up after the event
  • Assist customers with product selection, answer questions, and provide exceptional service to ensure a positive experience
  • Operate the POS system, process transactions, and capture customer information
  • Maintain a thorough understanding of policies and procedures to assist customers effectively
  • Work closely with other Team Members to ensure a smooth setup, efficient operations during the game, and a seamless breakdown process
  • Assist with inventory management and ensure all items are organized and properly displayed
  • Perform other duties as assigned
Skills
  • Must be 18 years of age or older
  • Excellent communications skills, both written and verbal
  • Experience using Shopify POS a plus
  • Excellent customer service skills
  • Problem-solving and solid organizational skills with the ability to handle multiple projects at one time
  • Effective time management
  • Capable of maintaining high levels of productivity and performance over extended periods
  • Able to work a flexible schedule including nights, weekends, and holidays


Knowledge, Skills and Experience

Education - High School Diploma or Equivalent

Experience Required - 0-1 Year

This position is on-site.

Company:
San Diego Gulls Hockey Club, LLC

Our Commitment:

We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, medical condition or any protected category prohibited by local, state or federal laws. We are firm believers that diversity and inclusion among our team members are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

Thanks for your interest in becoming part of ocVBE