Patient Service Representative

2 weeks ago

Kansas City, United States Centauri Health Solutions Inc Full time

**Patient Service Representative - Onsite Hospital Medicaid Eligibility**

Kansas City, MO, USA Req #237 Tuesday, April 20, 2021 Centauri Health Solutions provides services to payors and providers in government sponsored healthcare programs, including Medicare Advantage and Medicaid. In partnership with our clients, we improve the lives and health outcomes of the members and patients we touch through compassionate outreach, sophisticated analytics, and data-driven solutions. Our services directly address complex problems such as uncompensated care within health systems; appropriate, risk-adjusted revenue for specialized sub-populations; and quality of care measurement. Headquartered in Scottsdale, Ariz., Centauri Health Solutions employs 1,500 dedicated associates across the U.S. Centauri ranked No. 448 on Inc. Magazines 2020 Inc. 500 list of the fastest-growing private companies in the U.S. Role Summary:

Patient Service Representatives work onsite with our hospital client staff, patients and other team members while interviewing patients to determine program eligibility. Patient Service Representatives conduct analysis of patients' potential reimbursement and partner with patients to ensure complete understanding of benefits application process. Patient Service Representatives partner with team members and client to ensure that patients' and clients needs are met.

Role Responsibilities:

* Meet with under-insured or uninsured patients to explore & identify all possible eligibility program solutions/options

* Obtain and review referrals daily to determine appropriateness for potential interview and eligibility, begin application process when possible

* Interview patients; conduct analysis of potential reimbursement, and determine eligibility

* Introduce services, sets expectations for process and communication to ensure patient understanding

* Partner with patients to ensure patient understanding of process and assist with any questions during the application process

* Obtain and manage all needed forms from patients, and follow up throughout process

* Identify any additional patient needs and direct them to appropriate agencies for assistance

* Leverage technology and account processing workflows; maintains data integrity with accurate and concise documentation in systems

* Serve as intermediary for client, account reps and managers, while i nteracting with team members and hospital staff in a productive, cooperative manner

* Provide strong client service and collaboration with the team

* Understand and agree to role-specific information security access and responsibilities

* Ensure safety and confidentiality of data and systems by adhering to the organizations information security policies

* Read, understand and agree to security policies and complete all annual security and compliance training

Role Requirements:

* 2+ years customer service experience

* Outstanding communication skills and desire to provide excellent customer service

* A strong concept of patient advocacy and the desire to help someone every day

* A strong work ethic, ability to work independently while making a difference

* Strong computer skills and the ability to multitask while working in a fast-paced environment

* A positive outlook and eagerness to learn

* Consistent punctuality and attendance

* Healthcare experience, patient contact experience a strong plus

We believe strongly in providing employees a rewarding work environment in which to grow, excel and achieve personal as well as professional goals. We offer our employees competitive compensation and a comprehensive benefits package that includes generous paid time off, a matching 401(k) program, tuition reimbursement, annual salary reviews, a comprehensive health plan, the opportunity to participate in volunteer activities on company time, and development opportunities. **Other details**

* Pay Type Hourly

  • Patient Service Specialist

    Found in: Resume Library US A2 - 3 days ago

    Kansas City, Kansas, United States Concentra Career Choice Full time

    Overview: Please be advised, if you are viewing this position on Indeed, that the salary rate/range set forth herein was provided by Indeed. Concentra's market specific rate/range will be provided during the interview process.   Concentra, one of the largest health care companies in the nation, has an opening for a Patient Service Specialist. Working in...

  • Patient Service Specialist

    Found in: Resume Library US A2 - 2 weeks ago

    Kansas City, Kansas, United States Concentra Full time

    Overview: Please be advised, if you are viewing this position on Indeed, that the salary rate/range set forth herein was provided by Indeed. Concentra's market specific rate/range will be provided during the interview process.   Concentra, one of the largest health care companies in the nation, has an opening for a Patient Service Specialist. Working in...

  • Patient Service Representative

    1 week ago

    Oklahoma City, United States Physical Rehabilitation Network Full time

    As a Patient Service Representative at 360 Physical Therapy, you'll be an essential part of our team, providing exceptional customer service and administrative support to ensure a smooth and positive experience for our patients. Essential Job Functions: Patient Interaction: Greet and welcome patients with professionalism and warmth. Schedule appointments and...

  • Sales Representative

    2 weeks ago

    Phenix City, United States Alfa Insurance Sales Representative Full time

    Job DescriptionJob DescriptionBenefits/PerksAnnual incentive reward trip for top performers to beautiful destinations in the southeastOpportunity for annual performance bonusDiscounts on your auto insurance (underwriting approval required)Benefits include: Health, dental, supplemental cancer, vision insurance, and 401(k) plan,Paid time off bank including 3...

  • Patient Service Representative

    Found in: Resume Library US A2 - 2 weeks ago

    Oklahoma City, Oklahoma, United States Forefront Dermatology Full time

    Overview: Come join our team! We have an immediate need for a Patient Service Representative in our Oklahoma City clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you!     Summary The Patient Service Representative is responsible for the patient check-in...

  • Patient Services Representative

    Found in: beBee jobs US - 2 weeks ago

    Jersey City, New Jersey, United States i-Health Full time

    The Patient Services Representative is responsible for patient registration and check in as well as clinical support duties.Full-time role, Monday - Friday 8:30 am - 5 pm out of our Hudson, Stillwater& Woodbury locations.A $1,500.00 sign-on bonus will be offered, payable on first paycheck with a 12-month commitment. Internal applicants are not eligible for a...

  • Guest Service Representative

    3 weeks ago

    Kansas City, United States Nothing Bundt Cakes #80 Full time

    Job DescriptionJob DescriptionPT, Mon-Sat, Flexible between the hours of 9:30am-3pm or 4pm, 3pm-6:30pm, and Employee Discounts.The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service...

  • Patient Accounts Representative

    Found in: beBee jobs US - 2 weeks ago

    Kansas City, Missouri, United States Saint Luke's Health System Full time

    Job Description​Functions independently following established patient accounts receivable processes and policies for billing follow up reimbursement and customer service. Utilizes extended resources to solve issues. Assists with coworker training. Volunteers to work on special projectsJob RequirementsApplicable Experience:Less than 1 yearJob DetailsFull...

  • Patient Accounts Representative

    Found in: Talent US C2 - 2 weeks ago

    Kansas City, United States Saint Luke's Health System Full time

    Job Description ​Functions independently following established patient accounts receivable processes and policies for billing follow up reimbursement and customer service. Utilizes extended resources to solve issues. Assists with coworker training. Volunteers to work on special projects Job Requirements Applicable Experience: Less than 1 year ...

  • Patient Accounts Representative

    Found in: beBee S US - 2 weeks ago

    Kansas City, United States Saint Luke's Health System Full time

    Job Description​Functions independently following established patient accounts receivable processes and policies for billing follow up reimbursement and customer service. Utilizes extended resources to solve issues. Assists with coworker training. Volunteers to work on special projectsJob RequirementsApplicable Experience:Less than 1 yearJob DetailsFull...

  • Patient Service Representative

    2 weeks ago

    Johnson City, United States PT CENTERED MEDICAL HOME Full time

    Patient Service Representative (FT) Patient Centered Medical Home Job ID: 004B0I BLUE RIDGE MEDICAL MANAGEMENT Office/Clerical - PT CENTERED MEDICAL HOME Full-time (scheduled 72 hrs or more per pay period) - DayJob Description SCOPE OF POSITIONThe Patient Service Representative (PSR) greets all patients and visitors in a courteous and friendly manner and...

  • Patient Service Representative

    2 days ago

    Johnson City, United States PT CENTERED MEDICAL HOME Full time

    Patient Service Representative (FT) Patient Centered Medical Home Job ID: 004B0I BLUE RIDGE MEDICAL MANAGEMENT Office/Clerical - PT CENTERED MEDICAL HOME Full-time (scheduled 72 hrs or more per pay period) - Day Job Description SCOPE OF POSITION The Patient Service Representative (PSR) greets all patients and visitors in a courteous and friendly manner and...

  • Patient Access Representative, PRN- Saint Luke's Hospital

    Found in: beBee jobs US - 7 days ago

    Kansas City, Missouri, United States Saint Luke's Health System Full time

    Job Description​Saint Luke's Hospital in Kansas City is seeking a Patient Access Representative to join our team. You will conduct professional patient interviews, obtaining demographic, financial, and biographical information. This position is responsible for the delivery of quality performance and service excellence. Shift Details:PRN- days, evening,...

  • Senior Patient Services Representative

    1 day ago

    Oklahoma City, United States University of Oklahoma Full time

    Come join the staff at OU HSC and become a part of Oklahoma's premier research university which leads the state in education and career opportunities. OU HSC is one of only four comprehensive academic health centers in the nation with seven professio Patient Services, Communications, Representative, Patient, Communication, Senior, Healthcare

  • Patient Service Representative

    Found in: Talent US C2 - 2 weeks ago

    Pocomoke City, United States TidalHealth Full time

    Why work at TidalHealth? Looking for a rewarding place to work? Choose TidalHealth. Our hospitals have been named among the Top 5 percent of all U.S. hospitals by Healthgrades and a five-star hospital by the Centers for Medicare & Medicaid Services. Located just 30 minutes from the beach, TidalHealth offers the widest array of specialty and subspecialty...

  • Patient Access Representative

    2 weeks ago

    Oklahoma City, United States Mercy Full time

    We're a Little DifferentOur mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine...

  • Patient Access Representative

    2 weeks ago

    Oklahoma City, United States Mercy Full time

    We're a Little DifferentOur mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine...

  • SR. Client Services Representative

    2 weeks ago

    Kansas City, United States Insight Global Full time

    An employer is looking to add a Sr. Client Service Representative to their team. This person can sit in Kansas City, MO Chicago, IL, Austin, TX, Columbia, MO, Raleigh, NC, St. Louis, Los Angeles, CA, San Diego, CA or Washington, DC. The Client Services Representative is responsible for developing trusted, consultative relationships with key clients through...

  • Patient Access Representative

    2 weeks ago

    Oklahoma City, United States Mercy Full time

    We're a Little DifferentOur mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine...

  • Patient Access Representative

    2 weeks ago

    Oklahoma City, United States Mercy Full time

    We're a Little DifferentOur mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine...