Operations Specialist
3 weeks ago
The Operations Specialist provides dealers and their advertising partners with the tools needed to help promote brand-enhancing advertising and fund utilization.
What you will do:
Review marketing materials against an established set of guidelines and brand standards, enter results into database, and communicate results of the review to advertisers
Work with a wide range of clients and customers (primarily via email, phone, and chat) to understand their marketing needs.
Maintain accurate profile and communication records with proactive recognition and reporting tied to support and actions provided.
Coach customers and advertising partners in creating and submitting brand-enhancing content.
Participate in team collaboration through idea-sharing and brainstorming sessions
Provide ongoing feedback, both internally as well as proactively communicating status and recommendations to customers
Perform website functionality checks
May perform quality control checks to ensure accuracy and compliance with program guidelines (QC)
Qualifications
Bachelor's Degree in business, communication, journalism, marketing or related field
Less than 1 year marketing or advertising experience (entry level)
Some remote-work experience preferred and demonstrated ability to work independently
Established technical competence including experience with Microsoft Word, Excel, and Outlook
Sound attention to detail and excellent time management
Ability to organize work, multitask and meet deadlines
Exceptional ability to work within a team environment
Solid verbal and written communication skills
A natural curiosity and eager desire to learn
Live less than 50 miles from St. Louis and be willing to work from the office when requested
We are a culture of passionate, collaborative, and respectful people. We are curious about finding the most strategic solutions, while being fearless in our pursuit of pushing the limits.
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