Director of Operations-South Texas
3 weeks ago
Director of Food and Operations
Career Opportunity with 100 year old Convenience Store & Travel Center Company that hails from the Great State of Texas. Incredible culture and quality of life plus the gorgeous environment of the Valley in the McAllen Area.
Director of Operations (Convenience Store & QSR Leadership)
The Director of Food and Retail Operations is responsible for protecting the company's brands and promoting the vision, mission, and values. The Director of Food and Retail Operations is responsible for the execution of all marketing directives, sales initiatives, and delivering results. The Director of Food and Retail Operations actions should improve customer experiences and maximize operational excellence. The Director of Food and Retail Operations is the face of the company. They collaborate effectively and above all else nurture and drive the culture of safety, sales, and service in every location.
Duties and Responsibilities
The essential job functions include, but are not limited to:
Accountable for the overall profitability of store locations.
Accountable for monitoring and meeting all controllables.
Increasing sales, protecting gross profit dollars, and controlling expenses.
Proper and timely execution of marketing strategies, company policies, processes, and procedures.
Cultivates high-performing organizational talent by developing internal leaders, as well as championing the identification and attraction of high potential external talent.
Director of Food and Retail Operations spends most of his/her time in stores. During visits they are hands-on, foster a safe and inviting environment, and set goals and reporting expectations.
Develop and deploy operational plans to optimize store profits while maintaining food safety, food quality, cleanliness, and guest service standards.
Effectively communicate pertinent information to district and store level management teams. Encourages open communication and feedback.
Responsible for building strong vendor relationships to ensure steady supply chain and in- stock position.
Ensure compliance with all local, state, and federal laws regarding food inspections, safety, quality control as well as recipes and food preparation.
Enforce and follow all company policies and established procedures.
Accountable for ongoing training for prevention of store scams.
Qualifications
The position requirements include, but are not limited to:
Minimum five (5) years’ experience in a Director level or Regional Role in the convenience store/travel center business segment with QSR leadership experience as a large portion of this experience.
Proficient with Microsoft Office programs such as Word, Excel, and PowerPoint.
ServSafe Certified.
TABC Certified.
Ability to teach, demonstrate, communicate, and promote a guest-focused attitude and approach.
Excellent customer service and interpersonal skills.
Bachelor's Degree in Business, Management, or related field (OR) a combination of education and experience providing equivalent knowledge.
Competencies
Comfortable in a fast-moving, agile, and demanding environment.
Communicates with courtesy.
Has a sense of urgency.
Positive, can-do attitude and true ownership mentality.
High energy and a strong work ethic.
Possess effective leadership, coaching, and management behaviors.
Ability to analyze data and generate insights, issues, and opportunities.
Bilingual preferred.
Education
The position requires the following educational experience:
Bachelor's Degree in Business, Management, or related field OR a combination of education and experience providing equivalent knowledge.
Incentives/Benefits:
Flexible Work Schedules
Exceptional Training
Competitive Pay
Great Health Benefits
Career Advancement and Development Opportunities
Referral Program
401K With a Competitive Company Match
Excellent Salary, Bonus Structure, Company Car and much more...
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