Operations Support Specialist

3 weeks ago

Houston, United States Burnett Specialists Staffing & Recruiting Full time
Job Description

Essential Duties & Responsibilities

  • CUSTOMER SUPPORT - Assist and support customers and outside sales team with requests to include but not limited to:
    • Answering phones, customer account look-up, place orders (or route to appropriate department)
    • Provide order status updates and ETAs
    • Customer Support to include resolving monitor related concerns, sending copies of POD's, invoices, or other needs as requested
    • Daily Reports to include monitor level reports, NRU, low battery, or KPI documents
    • Assist sales team with documentation for customer new setups, pickups or moves, research issues with monitors to help resolve, process call in requests
    • Oversight and execution of all support and operational functions
•Monitor portal to check fuel levels as needed to maximize orders

•Process user setups for access to customer tanks

•Reset user passwords

•Setup monitors with equipment technicians

•Process pickup and moves

•Continually monitor customer usage to ensure efficiencies are being met or if adjustments are needed
  • Initiate and process equipment service requests
  • ORDERS - Process monitor orders timely and with accuracy
    • Verify product levels and place orders at low alarms
    • Place and track orders
    • Receive, Enter, and Process Monitor Customer orders received through Customer Service email or phone calls
    • PO Maintenance

•Obtain and process PO's to customers' orders when required

•Maintain and update customers PO processes when required
  • Attend and complete various Safety and IT trainings and Weekly Fuel Efficiency Meetings.
  • Other duties as assigned
Position Type/Expected Hours of Work
This is a full-time position. Workdays are Monday - Friday, 7:00 am - 4:00 pm, and some weekend work required

Minimum Education, Experience and Certification
  • Minimum two (2) years of experience in inside sales or customer service, preferably in either fuel distribution or light industrial sectors.
  • Previous experience with DM2, SkyBitz (SMARTank and Truck), and PDI is preferred
  • Proficient Microsoft Excel and Outlook
  • Minimum typing speed of 50wpm


Knowledge, Skills, and Abilities
  • Must possess effective written and oral communication skills
  • Must have excellent interpersonal and problem-solving techniques and skills
  • Must have high attention to detail
  • Must be flexible and have the ability to work in a fast-paced team environment


Meet The Recruiter

Heidi Roe
Operations Manager & Staffing Specialist

I have matched thousands of talented candidates with top companies for over 30 years

I currently serve as the Operations Manager for the Southeast Houston Division of Burnett Specialists and am proud to be a part of such an established, well-respected company. I am also the proud mother of 3 and grandmother of 2

var isBannerImage = ''; // if isBannerImage is empty or undefined if(isBannerImage''){ jQuery('.jb-recruiter-profile-picture').css('left', '0'); jQuery('.jb-recruiter-profile-picture').css('bottom', '0'); }
  • heidi@burnettspecialists.com
  • Connect on LinkedIn

  • Store Operations Support Specialist

    4 weeks ago

    Houston, United States Domino's Pizza, Inc. Full time

    Previously titled: OER Coach, Ops Support Coach. Must be able to relocate. The position is located in Houston, Texas. Coach store Team Members, Franchisees, and Marketplace Team Leaders to improve store performance. Provide hands-on training during e Operations, Support Specialist, Operation, Assessment, Support, Leadership, Restaurant, Manufacturing

  • Sales Operations Support Specialist

    7 days ago

    Houston, United States ABB Full time

    **Sales Operations Support Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together,...

  • Operations Support Specialist

    6 days ago

    Houston, United States Sodexo S A Full time

    Job Description Returning UsersLog Back InUnit Description Are you seeking a rewarding and challenging career that allows you to make a difference? Sodexo Energy & Resource is seeking a qualified Operations Support Specialist to join our Houston, TX team. The successful candidate will handle: * Maximo Work Order Management (Customer Requests) * Facility...

  • IT Support Specialist

    1 week ago

    Houston, United States HOK Group, Inc. Full time

    IT Support Specialist Tracking Code 3579-737 Job Description We are currently seeking an IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance to computer system users. * Tier 1 support for a helpdesk system. Answers user inquiries regarding computer software or hardware operations to...

  • IT Support Specialist

    3 weeks ago

    Houston, United States Polk Mechanical Full time

    ** Polk Mechanical Company LLC** ** IT Support Specialist** Houston, TX 77070 **Polk Mechanical** is looking for the best and brightest in the market to join our high performing team. As a result of our unparalleled customer service and unique offerings our business is experiencing impressive growth and with growth comes great opportunity for those with the...

  • Laboratory Technical Support Specialist

    6 days ago

    Houston, United States Chevron Full time

    For this position include but are not limited to:Proven ability to work closely with other lab specialists to optimize cement and drilling fluid designs. Conduct a variety of HTHP QA-QC tests on service partner cement and drilling fluid designs to su Technical Support, Support Specialist, Laboratory, Technical, Specialist, Operations, Technology

  • IT Support Specialist

    3 weeks ago

    Houston, United States ELLIOTT SERVICES Full time

    OF THE JOB: This position responds to, tracks, and monitors inquiries and requests for assistance with software, hardware, and other technical problems. It provides triage and resolution services; and prepares computing hardware and software for depl Support Specialist, IT, Information Technology, Support, Help Desk, Specialist, Manufacturing

  • Operations Support Specialist

    1 month ago

    Houston, United States NGS Films and Graphics Full time

    At NGS, we believe in a better building. One that protects people and property, preserves the planet, and creates beauty. And as the nationwide leader in window film, graphics, signage, and Riot Glass, we provide security, energy, and branding improvements for buildings. We’re a family. Our people are our greatest asset, and our customers are our top...

  • Technology Support Specialist

    1 week ago

    Houston, United States Sunnova Full time

    Technology Support Specialist – Customer CareBrief Description of Sunnova Sunnova is a different kind of Power Company, offering rooftop solar service to homeowners within and outside the United States through our network of local sales and installation partners.Our mission is to change the energy industry by providing the choice of low-cost, worry-free...

  • Technology Support Specialist

    1 day ago

    Houston, United States Sunnova Full time

    Technology Support Specialist – Customer CareBrief Description of Sunnova Sunnova is a different kind of Power Company, offering rooftop solar service to homeowners within and outside the United States through our network of local sales and installation partners.Our mission is to change the energy industry by providing the choice of low-cost, worry-free...

  • Cdi Operations Specialist

    2 weeks ago

    Houston, United States HCA Houston Healthcare Full time

    **This is a hybrid position in Corpus Christi or Houston TX**: **Introduction**: Do you have the career opportunities as a(an) CDI Operations Specialist you want with your current employer? We have an exciting opportunity for you to join a team that is part of the nation's leading provider of healthcare services, HCA Healthcare. **Benefits**: HCA Healthcare...

  • Industrial Operations Specialist

    4 weeks ago

    Houston, United States RelaDyne Full time

    **Industrial Operations Specialist** **Job Objective**: The Industrial Operations Specialist is responsible for supporting all aspects Industrial activity, including sales, operations, and administration. A successful Industrial Operations Specialist is capable of coordinating with a dispersed team across multiple geographies and functions, including Sales,...

  • Store Operations Support Specialist

    2 weeks ago

    Houston, United States Domino's Corporate Full time

    **Job Description** Previously titled: OER Coach, Ops Support Coach** **Must be able to relocate. The position is located in Houston, Texas.** *** **Coach store Team Members, Franchisees, and Marketplace Team Leaders to improve store performance.** - Provide hands-on training during evaluations. - Provide positive, constructive, and actionable feedback. -...

  • Corporate Parts Support Specialist

    4 weeks ago

    Houston, United States EquipmentShare Full time

    EquipmentShare is Hiring a Corporate Parts Support Specialist EquipmentShare is searching for a Corporate Parts Support Specialist for our corporate office to support our team as the department continues to grow. This is a remote position that will cover Houston, TX and the surrounding locations within the Region. EquipmentShare is seeking a Corporate...

  • Corporate Parts Support Specialist

    22 hours ago

    Houston, United States EquipmentShare Full time

    EquipmentShare is Hiring a Corporate Parts Support Specialist EquipmentShare is searching for a Corporate Parts Support Specialist for our corporate office to support our team as the department continues to grow. This is a remote position that will cover Houston, TX and the surrounding locations within the Region. EquipmentShare is seeking a Corporate...

  • IT Support Specialist

    2 weeks ago

    Houston, United States New WorldNational Auto Parts Full time

    Job Summary: We are seeking a IT Support Specialist with a passion for the automotive industry to join our team. As an Auto Parts IT Support Specialist, you will be responsible for resolving IT issues and providing support to our South Texas Region stores. Duties - Respond to IT support requests from employees and resolve technical issues promptly. - Set up...

  • Video Production Specialist

    22 hours ago

    Houston, United States U.S. Legal Support Full time

    Are you tech savvy, dependable, and analytical? Do you know video equipment and have excellent time management skills?U.S. Legal Support seeks a Video Production Specialist who has a keen eye for detail, good research skills, and communicates effectively. A Video Production Specialist works directly with the Video Production team to retrieve, edit and...

  • Community Support Specialist

    1 week ago

    Houston, United States Simple Steps LLC Full time

    Job DescriptionJob DescriptionBenefits:Mileage ReimbursementFlexible scheduleCOMMUNITY SUPPORT SPECIALISTPART-TIME UP TO 7 Hours per week with a potential to increase hours due to the Veteran needs!Simple Steps, LLC currently has a Community Support Specialist position open in the Houston, TX area.PREFERRED Knowledge/Education:High School DiplomaExperience...

  • CDI Operations Specialist

    1 week ago

    Houston, United States HCA Healthcare Full time

    Description **This is a hybrid position in Corpus Christi or Houston TX**IntroductionDo you have the career opportunities as a(an) CDI Operations Specialist you want with your current employer? We have an exciting opportunity for you to join a team that is part of the nations leading provider of healthcare services, HCA Healthcare.BenefitsHCA Healthcare...

  • CDI Operations Specialist

    1 week ago

    Houston, Texas, United States HCA Healthcare Full time

    Description **This is a hybrid position in Corpus Christi or Houston TX**IntroductionDo you have the career opportunities as a(an) CDI Operations Specialist you want with your current employer? We have an exciting opportunity for you to join a team that is part of the nations leading provider of healthcare services, HCA Healthcare.BenefitsHCA Healthcare...