Operations - Branch Manager 442

3 weeks ago

Charlotte, United States Battery Systems Full time

**Operations - Branch Manager 442**

3308 Oak Lake Blvd, Charlotte, NC 28208, USA Req #509 Monday, March 15, 2021 **Come Join The Best**

At Battery Systems, our goal is to provide our customers with the best battery products available on the market, combined with the most efficient service in the industry, offered at the most competitive prices, in ever expanding markets. We realize that the customers needs and our ability to meet those needs are the determining factor in the success or failure of our business. We strive to treat each and every customer like we would like to be treated by our suppliers. To meet these objectives, we employ only people whose focus is on our goal and whose positive attitude and sense of teamwork gives our customers a reason to do business with us. The ideal candidate will be reliable, organized and personable with great phone/people skills.

**Our Values**

At Battery Systems, our values encompass three points:

- Take care of our team

- Take care of our customers

- Grow our business

Integrity Customer-Centric Courteous Prompt Attentive Positive Continuous Improvement Team-Advancement Wellness Health and Safety

**Job Description (major areas of responsibility of this position):**

A person in this position manages all aspects of a branch office. Accountable for financial performance (sales and profitable growth) and customer satisfaction (customer relationship management) of the branch. Responsible to lead all branch personnel ensuring the training of company policies and procedures to branch members. Familiar with and able to perform all job duties. Excellence is demonstrated consistently and process improvements are contributed.

**Job Responsibilities:**

Branch Manager

* Key to this job is to deliver a high-quality customer experience while increasing the profitable sales of Company products and services. Creates and maintains promotes (raving fans) of clients

* Completes all necessary administrative work to ensure safety of all branch personnel

* Maintains a close business relationship with top 20% of clients

* Records in CRM daily activity/call reports concerning customer-related activities for quotes, orders, and problems concerning customer/vendor relationships

* Pursues and maintains preferred vendor status with clients

* Knowledgeable in all products carried and educates customers on products that service their needs. Identifies helpful opportunities for customers through expanding the use of Company products and services. Helpful and persuasive.

* Adaptable to provide executive=level and service-level sales presentations

* May maintain and replenish consignment products for customer

* Occasionally deliver product and pick up used batteries. Assists in loading and unloading process

* Maintains accurate documentation of all customer transactions. Complies accurate reports

* Ensures the positive relationship is maintained while ensuring timely collection of payments for all orders

* Coordinates regularly with supervisor to achieve targeted sales objectives

* Provides sales reports

* May be required to train other personnel/prospects

**Daytime Hours -** Monday through Friday - Occasional Weekends if needed

**Benefits:** Medical, Dental, Vision, Life and Other Voluntary Insurance, 401K-with matching, PTO

Integrity Customer-Centric Courteous Prompt Attentive

Positive Continuous Improvement Team-Advancement Wellness Health and

Safety

**Battery Systems, Inc. ? A California C Corp ? 12322 Monarch

Street Garden Grove, CA 92841 ? BatterySystems.net**

**Other details**

* Pay Type Salary

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