Application Performance Monitoring engineer

4 weeks ago

White Plains, United States Crossfire Consulting Full time

*Position Title* Application Performance Monitoring engineer
*Experience* Level 2 (5-10 years)
*Work Location* White Plains Office
*Anticipated Start Date* Immediate
*Duration of Assignment* 12 month(s)
*Project/Assignment* It Operations Center development
*Work Schedule* Monday through Friday 7.5 hour work day with .5 hour unpaid lunch
Paid for time worked only; there are no paid holidays, vacation, or sick days Overtime is not permitted unless authorized in advanced. Contingent Worker is required to badge in and out of the turnstiles located in the lobby for all daily entrances and exits.

*Project Overview* This role will support the growth of the IT Operations Center function within the Digital Resilience & Operations Center

*Job Functions & Responsibilities*
Evaluate and establish Service monitoring including Device Discovery, Data Sources, Host/Enitity, Service definition, Template and KPI creation, Thresholds, Alert/Episodes, and Notifications .
Integrate Splunk and OpManager with ServiceNow for ticket creation.
Support Program, Platform, Data, and User management with respect to Splunk and/or OpManager tools to establish and support Success Framework
Understand and have experience related to static vs adaptive thresholds capabilities and when best to apply either
Understand and have experience related to Event vs Metric based monitoring
Apply Service monitoring in OpManager and/or Splunk ITSI

*Skills* Manage Engine OpManager experience including Administration, Development, and support Splunk ITSI experience including Administration, development and support ITIL experience specifically, ITSM, ITAM, and ITOM. Capacity and Performance Management processes and subprocesses

*Education & Certifications* 4 year IT based degree. Certifications helpful but substantial practical experience is required.

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