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Honolulu, United States Magellan Health Full timeThis position will provide coverage in short-term, surge and on demand situations resulting from the Military needs such as a post-deployment event or to cover an existing assignment for counselors who are absent. Primary responsibilities include the full breadth of personal financial counseling services to military service members and their families at...
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Honolulu, United States Magellan Health Full timeThis position will provide coverage in short-term, surge and on demand situations resulting from the Military needs such as a post-deployment event or to cover an existing assignment for counselors who are absent. Primary responsibilities include the full breadth of personal financial counseling services to military service members and their families at...
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Honolulu, Hawaii, United States Magellan Health Full timeJob SummaryThis position provides coverage in short-term, surge, and on-demand situations resulting from military needs. The primary responsibilities include providing full breadth of personal financial counseling services to military service members and their families at military installations. Services include education and counseling addressing financial...
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Admissions Counselor Graduate Programs
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Honolulu, Hawaii, United States Chaminade University of Honolulu Full timeJob SummaryThe Admissions Counselor provides advanced professional knowledge, advice, and counseling about the Chaminade University student admission and recruitment process. This position is primarily responsible for the recruitment of online (Flex) undergraduate and graduate level students at Chaminade University.Key ResponsibilitiesImplement all parts of...
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Patient Advocate
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Honolulu, United States Elevate Patient Financial Solutions Full timeElevate Patient Financial Solutions has an exciting career opportunity available as a Patient Advocate. This position will be located onsite at Queens Medical Center in Honolulu, HI. The Full Time schedule for this role will be Monday - Friday 8:30AM-5:00PM.Job Summary The purpose of this position is to connect uninsured hospital patients to programs that...
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Patient Advocate
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Honolulu, United States Elevate Patient Financial Solutions Full timeElevate Patient Financial Solutions has an exciting career opportunity available as a Patient Advocate. This position will be located onsite at Queens Medical Center in Honolulu, HI. The Full Time schedule for this role will be Monday - Friday 8:30AM-5:00PM.Job Summary The purpose of this position is to connect uninsured hospital patients to programs that...
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Admissions Counselor Graduate/Flex Programs
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Honolulu, Hawaii, United States Chaminade University of Honolulu Full timeJob SummaryThe Admissions Counselor Graduate/Flex Programs will provide advanced professional knowledge, advice, and counseling about the CUH student admission and recruitment process. This position is primarily responsible for the recruitment of online (Flex) undergraduate and graduate level students at Chaminade University.Key ResponsibilitiesImplement all...
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Financial Counselor
2 months ago
Location: Honolulu Office Pay Range: $20.90 - $34.82 Hawai'i Cancer Care Job Description Summary: A Financial Counselor serves as the liaison between the patient and the practice by coordinating payments, assistance, monitoring patient balances, and streamlining communication of the financial responsibilities of our patients. Performs the quality control function for pre-certification and prior authorization. The Financial Counselor ensures the patients' insurance benefits are kept up to date in the electronic medical records (EMR) and billing software while also verifying the patient's services meet insurance coverage appropriateness. Primary Job Duties & Responsibilities: Monitors and coordinates internally and externally with the insurance company on the pre-certification and prior authorization processes, including peer-2-peer and appeals, seeking support from provider or pharmacy team when applicable. Review assigned patient(s) and/or Physician schedules for upcoming visits and/or treatment to establish patient financial responsibility. Review patients' treatment plan(s) and identify if insurance benefit coverage is active and patient fiscal responsibility; all unplanned exceptions are to be communicated to the provider immediately. Review and identify new treatment orders, generate an estimate of service and review with patient explaining insurance benefits and fiscal responsibility. If applicable, obtain necessary information from patient for assistance income guidelines. Identify and review patient aging balances and establish proper arrangements with the patient to address outstanding balance(s). Discuss and explain forms and paperwork needed such as waivers, treatment estimates, payment plans, assistance applications, etc. Communicate openly and routinely throughout the course of the workday with providers, nursing staff, PSS staff, UM team and coworkers through Teams, phone calls, emails and in person to discuss fiscal responsibility and other items as needed. Work closely with outside entities to ensure full collaboration and completion of forms and items needed in a timely and sometimes urgent manner. Assist patient(s) with completing necessary paperwork for assistance and other grant funded programs in order to secure financial aid for treatment and services. Have an understanding of patient assistance programs and grant services processes to ensure adequate application, placement, and coordination with financial aid counseling team. Understand and comply with all Federal and State laws and regulations pertaining to patient care, rights, safety, billing, and collections. Will be expected to work overtime when given sufficient notice of required overtime. Keep work area and records in a neat and orderly manner. Maintain all company equipment in a safe and working order. Job Qualifications and Requirements: Education: High school Diploma or GED required. Further education or degree a plus. Certifications/Licenses: A minimum of two years prior experience in the healthcare field, preferably in a clinical or business office setting required. Prior Healthcare customer service experience. Prior Medical terminology knowledge. Prior Medical insurance verification experience. Prior experience verifying pre-certification and/or prior authorization with medical insurance. Excellent proven verbal and communication skills needed. Proven Insurance knowledge requirements including an understanding of medical terminology, ICD9, ICD10 and CPT codes. Prior cash handling and monetary collection experience. Ability to calculate and collect patients' responsibility and insurance co-pay/coinsurance. Core Capabilities: Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detail-oriented with the ability to exercise independent judgment. Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters. Communication Skills: Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback. Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as positive employee, physician and community relations. Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability to work independently with limited supervision. Ability to work remotely effectively as required. Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites. Computer Skills: Proficiency in MS Office Word, Excel, Power Point, and Outlook required. Ability to use multiple screens to perform required job functions. Ability to navigate multiple applications and tab in and out of workflow to complete tasks. Travel: 0% Standard Core Workdays/Hours: Monday to Friday 8:00 AM - 5:00 PM. #AONA #J-18808-Ljbffr
