Sr. Business Analyst

1 month ago

Northridge, United States eTeam Full time

Job Description : reporting and problem-solving role for Microsoft CRM. front end work and some programming utilizing React/React Native, SQL, and Javascript Determines operational objectives by studying functions; gathering information; evaluating output requirements and advising stakeholders on improving efficiency and productivity. understanding the interfaces with SAP / Dealer Portal. Notify appropriate parties of the issue, suggest ways to solve issue and communicate with all parties when resolved Infrastructure development based on stakeholders needs that will enhance the scalability of the organization allowing the proper systems and processes to be integrated with the business best practices ensuring consistency and stability working with Pro Dealer Portal team and SAP team for continuous improvement of system features. Adoption of functionality across all SBUs as well as worldwide customer base Project Manager for the Microsoft CRM Development team by creating and conducting weekly meetings with project stakeholders; responsible for distributing weekly notes and weekly reports, tracking dynamic project priorities across business areas, generating and releasing monthly reports showing team progress on active projects and tickets, and being the first point of contact for the Microsoft CRM team for project and ticket-related questions and various inquiries Resolving tickets and projects that require front end work in Microsoft CRM. Developing reports and Microsoft CRM changes using React/React Native, SQL, and Javascript. Knowledge of C# programming useful but not required

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