Van Driver | Newark Marriott Courtyard UD

2 months ago

Newark, United States Shaner Hotel Group Full time
Job Description

  • Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
  • Greet arriving guests/visitors; bid farewell to departing guests/visitors.
  • Assist guests and visitors into and out of the hotel van, including loading/unloading luggage.
  • Ensure that all driveways are kept clear; that vehicles are not parked or left standing in illegal spaces.
  • Monitor all parking areas/levels; report any vehicle/safety hazards; unauthorized personnel or potential security problems to Manager.
  • Monitor and maintain cleanliness and organization of all work areas; rectify any deficiencies.
  • Identify and explain hotel facilities and features to guests while escorting them to the hotel.
  • Relay accurate directions to guests on inquiries of transportation within the local area.
  • Handle guest complaints by ensuring guest satisfaction.
  • Monitor and maintain appearance of hotel van.
  • Ensure confidentiality of hotel guests and security of guests' possessions.
  • Other duties as assigned.
Responsibilities

Hotel Van Drivers operate the hotel shuttle/van to transport guests safely and courteously to their desired location(s).

Qualifications
  • Valid driver's license in the state of hotel's operations.
  • Excellent driving record.
  • Must be 21 years or older.
  • Ability to provide legible communication and directions.
  • Previous guest relations and/or training.
  • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
  • High school graduate or equivalent, some college preferred.
  • Bilingual English/Spanish a plus.
  • Knowledge of local activities and attractions appropriate for clientele.


About Us

Shaner Hotel Group

Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com

About the Team

Shaner Hotels has an amazing opportunity at our Courtyard Newark - UD. Located on a beautiful suburban campus, the Courtyard Newark-University of Delaware offers impeccable service coupled with state-of-the-art technology. Our beautifully appointed guestrooms offer all the comforts of home and feature well-lit workstations and complimentary Wi-Fi. We take pride in being one of Delaware's first "Green Lodging" establishments. The hotel is near many local businesses-including WL Gore, Bank of America, and Siemens-and we are adjacent to Clayton Hall Conference Center, a university-run facility that boasts over 40,000 square feet of meeting space. If it's fun you're looking for, you can test your luck at Delaware Park, experience some of Delaware's "tax-free" shopping at Christiana Mall or take in some culture in the neighboring Brandywine Valley.

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