Business Analyst

Join to apply for the Business Analyst - Onsite role at NTT DATA North America Req ID: 346752 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Business Analyst - Onsite to join our team in Houston, Texas (US-TX), United States (US). We are seeking an experienced Business Analyst (BA) with approximately 8+ years of solid experience to lead end-to-end application development projects. The role requires a strong combination of business analysis, technical understanding, and project leadership to translate business needs into clear solution designs, drive delivery with cross-functional teams and ensure successful releases on time and within scope. Key Responsibilities / Job Duties Lead requirements discovery and elicitation: run workshops, interviews, shadowing, surveys and stakeholder meetings to capture business needs, pain points, and success criteria. Produce high-quality requirements artifacts: BRD, PRD, FRD, user stories, use cases, acceptance criteria, process flows, wireframes and traceability matrices. Act as the primary liaison between business stakeholders and engineering teams; ensure shared understanding and alignment throughout the SDLC. Prioritize and manage backlog together with Product Owner/Project Manager; facilitate backlog grooming, sprint planning, and refinement sessions. Define and validate non-functional requirements (performance, security, compliance, scalability). Lead solution design sessions with architects and senior engineers; assess trade-offs and drive to a consensus solution that meets business and technical constraints. Support estimation activities (story points, complexity sizing) and work closely with PMs to create delivery plans and release schedules. Drive UAT planning and execution, develop test scenarios, coordinate testers, capture defects, and ensure acceptance criteria are met before release. Ensure high-quality handover to operations: produce runbooks, release notes, support matrices and coordinate go-live/checklist activities. Monitor and mitigate project risks and issues; elevate when appropriate and propose corrective actions. Champion requirements governance and change control processes; assess and quantify scope changes and their impact. Prioritize user needs and continuously validate assumptions with stakeholders and users. Mentor and coach junior BAs and cross-functional team members on BA best practices, artifacts and tools. Collect and report on project metrics and stakeholder feedback; iterate on processes to improve delivery predictability. Responsible for designing and creating following Deliverables / Artifacts Business Requirements Document (BRD) / Product Requirements Document (PRD) Functional Requirements Document (FRD) and detailed user stories with acceptance criteria Process maps (BPMN), system context diagrams, wireframes/mockups Data model / entity relationship diagrams (where applicable) Integration/API specifications and sequence diagrams Traceability matrix linking requirements to test cases UAT test plans, test scripts and UAT sign-off Release notes, deployment checklist, operational runbook Required Skills & Experience 8+ years of experience as a Business Analyst or similar role working on software/application development projects. Proven track record of leading at least 2-3 end-to-end application development projects (involving AI tools for SDLC) from discovery through production. Strong experience with Agile (Scrum/Kanban) and familiarity with Waterfall/Hybrid methodologies and hands on experience using latest AI Tools for business analysis. Hands-on experience writing user stories, acceptance criteria, and managing a product backlog. Solid understanding of software architecture, APIs, integration patterns (REST/SOAP), and common web/mobile technologies. Proficient in SQL and comfortable reviewing data models and writing basic queries to validate requirements. Experience with common BA and delivery tools: Jira, Confluence, Azure DevOps, Visio, Figma/Balsamiq, Postman/Swagger. Excellent stakeholder management, facilitation and communication skillsable to work with C-level stakeholders as well as engineering teams. Strong analytical, problem-solving and negotiation skills and attention to detail Experience creating and coordinating UAT, plus producing test artifacts and tracking defects. Familiarity with DevOps, CI/CD pipelines and cloud platforms (AWS/Azure/GCP) is a plus. Preferred / Nice-to-Have Domain experience in Manufacturing industry Exposure to microservices, event-driven architectures, and data streaming platforms. Experience with security/regulatory compliance (PCI, HIPAA, GDPR). Familiarity with product analytics tools (Amplitude, Mixpanel) and A/B testing practices. Education & Certifications Bachelors degree in Computer Science, Information Systems, Business Administration, or related field (or equivalent experience). Preferred certifications: CBAP, PMI-PBA, Certified Scrum Product Owner (CSPO) or Scrum Master (CSM). About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the worlds leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each clients needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in?office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. 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