Systems & Network Administrator

2 weeks ago

Columbus, United States Link Property Management Full time
Description

Position at LINK Property Management

Job Title Systems & Network Administrator

Company LINK Property Management

Department Apartment Management

Reports To
Wage Category Exempt

General Summary

The Systems & Network Administrator takes ownership for the support, maintenance, and optimization of key systems & networks used across the organization. This person will work in ongoing maintenance, training and compliance of existing systems as well as collaborating with stakeholders on ways to optimize system efficiency. This individual is a master problem solver - comfortable analyzing systems to uncover the root of an issue and persistent to carry through to a final solution. They have a big-picture mindset with strong attention to minute details -able to understand how small changes integrate into and impact larger systems.

Essential Job Duties and Core Responsibilities

  • System Support
    • Entrata & Appfolio - Lead point of contact for the team of representatives at Entrata & Appfolio. Have an expert understanding, preferred to have mastery of operations.
    • Google - Create and provision email accounts for individuals and groups. Streamline best practices and organization.
    • Asana - Increase optimization, saturation user rates, and participation.
    • Phone Systems - Own setup of new phone accounts and troubleshooting of existing accounts. Understand the phone system from start to finish and how various programs work together to help pinpoint any breakdowns.
    • WiFi Networks - Own setup of new wifi networks. Troubleshoot connectivity issues and ensure appropriate network uptime. (all sites)
    • Provide internal help-desk support to employees.
  • System Maintenance
    • Keeping systems operating efficiently by performing any necessary upgrades and repairs
    • Assigning and updating security permissions for the system network
    • Optimizing and evaluating the system regularly
  • System Optimization
    • Training or directing users on the correct use of the system
    • Partners with Team Members and other business leaders to understand current challenges and consult on what capabilities existing systems might have
  • Ad Hoc Responsibilities
Job Requirements
  • Skilled in technical aspects of system management
  • Skilled in technical project management
  • Time management skills with a proven ability to meet deadlines
  • Ability to collaborate and work with key stakeholders as a team
  • Excellent critical thinking, decision-making, problem-solving, and analytical skills
  • Work requires the ability to work in a team, as well as independently, in a time-sensitive environment
  • Ability to prioritize tasks and to delegate them when appropriate
  • Communication skills to explain complex computer systems
  • Proficiency in Entrata and Google Suites
  • Preferred Background in Process Improvement
  • Nuanced communication skills to promote cross functional collaboration


Direct Reports and Reporting Relationship

None, however, the ability to achieve results by working with others within the organization, regardless of the reporting relationship, is a critical success factor.

Physical Demands and Work Environment

The physical demands and work environment described herein are respective of the criteria that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made for individuals with disabilities to perform these functions in accordance with applicable law.

Physical Demands: While performing the duties of this job, the employee is required to stand and walk regularly; handle or feel objects, reach with hands and arms; talk and hear.

Work Environment: Work is normally performed in a typical interior office work environment with moderate noise; however the employee may occasionally be exposed to outside weather conditions

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

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