Expeditor

Overview:

Mercy Medical Center a Dignity Health member has been building a rich history of care in our community for more than 100 years. We have grown from a small one-story wooden structure into a major healthcare provider with a new 186-bed main campus offering the latest in facility design and technology. Mercy also operates Outpatient Centers a Cancer Center and several rural clinics.Wherever you work throughout our system you will find faces of experience with dedication to high quality personalized care. Joining our 1300 employees 230 physicians and many volunteers you can help carry out our commitment to providing our community with the excellence they have come to associate with Mercy Medical Center.

Provides Imaging Department patient transportation and clerical support services in a professional and pleasant manner. Anticipates the needs of the patient & other team members in order to expedite patient care. Transports patients to the imaging department for procedures and returns them to nursing unit upon completion. Assists the technologists in all aspects of patient care including preparing exam room equipment and supplies. Also reviews and ensures accuracy of all paperwork prior to and after the exam. While staying within their scope of practice helps position the patient on the exam table and provides clerical support as needed. Other duties as assigned.

• Professionally and courteously handles patient interactions utilizing the AIDET fundamentals of service and SBAR hand off communication.
  
• Transports patients from the nursing units to the imaging department. Provides appropriate dressing gowns & linen for patient use. Brings the patient chart for procedures requiring its availability. Using SBAR notifies the technologists of potential pt issues prior to the exam.
  
• Utilizes effective patient transfer techniques safe patient handling devices and proper body mechanics when moving patients from the bed to the transport device (gurney or wheelchair) and back again. Completes transportation of the patient in a timely fashion. Provides for emotional and physical needs of the patient during transfer.
  
• Assists in preparing the procedure rooms for procedures. Ensures the equipment is clean before bringing patient into the room. Assists the technologists during the imaging procedure by obtaining necessary equipment documentation and supplies. Helps the technologist in any way needed to expedite delivery of quality patient care.
  
• Maintains equipment storage room and equipment. Maintains competence in the operation of equipment as appropriate to scope of practice. Promptly initiates corrective action & reports failures of equipment. Maintains work areas in a neat orderly and adequately stocked condition. Is competent with the operation of the equipment used.

Minimum:

• Must possess and maintain current Basic Life Support (BLS) certification.
• Effective organizational and communication skills.
• Caring compassionate professional demeanor.
• Ability to prioritize and multi-task in stressful situations
• Strength & skill to move patients.

Preferred:

• High school graduate or equivalent educational experience.
• Experience in the medical office or hospital environment preferred.
• Experience with computers.
• Experience with safe patient handling devices