Member Benefit Executive

4 weeks ago

North Liberty, United States GreenState Credit Union Full time

Position Summary:

POSITION SUMMARY:

This position is responsible for acquiring, expanding, and enriching member relationships, while providing service in an exceptional manner via web and phone communication channels. Primary representative for opening, interviewing, and counseling applicants for loan and deposit products.

GREENSTATE CULTURE:

At GreenState, we exist to create lasting value for those we serve. We do this by putting immense value into our employees, members and communities. We empower our employees to create endless opportunities, which will then impact the lives of our members and enhance the vitality of our communities.

Excellent benefits, and a great opportunity to be part of a highly reputable and stable company.

Pay range for this hourly position is $33.31 - $44.46/hr with a progressive benefit package.

Monday-Friday 8 a.m. - 6 p.m. 3-4 Saturdays a month 8:30 a.m. - 12:30 p.m.

Essential Duties and Responsibilities:

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change:

  1. Adheres to the Credit Union Service Standards in carrying out GreenState's mission and vision.
  2. Demonstrates a positive member service (internal and external) focus at all times, greeting members and guests with a smile and eye contact immediately upon their arrival, using their name or acknowledging them, and thanking them for their business.
  3. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities.
  4. Ensures confidentiality of member information.
  5. Supports a diverse and inclusive work environment.
  6. Adheres to the Credit Union's core values and Service Standards in carrying out GreenState's mission and vision.
  7. Answers incoming telephone calls and assists members with their needs.
  8. Opens all types of share accounts.
  9. Opens all types for consumer loans via phone and incoming web applications.
  10. Educates members about their financial choices, by asking about and understanding their needs, and responding by recommending appropriate financial products and services. Provides consistent follow through.
  11. Interviews members and potential members for credit union products and makes appropriate recommendations to underwriters.
  12. Makes successful outbound sales calling to existing and potential members.
  13. Services all credit union products and services.
  14. Meets expected service levels for member wait time and accuracy.
  15. Services and promotes all credit union products and services.
  16. Keeps abreast of all Credit Union product and procedure changes.
  17. Possesses a thorough knowledge of all federal regulations and procedures concerning deposit and loan regulations.
  18. Performs any other duties as may be required to meet credit union objectives.
  19. Plays a vital role in enriching the community by participating in community service organizations and/or credit union sponsored events on an annual basis.


Job Requirements/Expectations:

JOB REQUIREMENTS/EXPECTATIONS:

  1. High school diploma or the equivalent (i.e. GED) and a minimum of at least two years of financial experience with knowledge of all GreenState accounts and products, or other related communication center and/or financial institution background.
  2. Sales ability and interpersonal skills to represent the Credit Union in a positive way during member contact.
  3. Accuracy in handling member transactions and inquiries.
  4. High energy and high sales aptitude with the ability to approach individuals and engage in a conversation to successfully win business.
  5. Ability to prioritize and work efficiently in a fast pace environment.
  6. Driven to meet department and individual sales goals.
  7. Ability to operate related telephone and computer systems.
  8. Must have excellent communication skills via phone and web channels.
  9. Must be bondable.
  10. Knowledge of consumer loan and deposit policies and procedures.
  11. Ability to develop and maintain effective working relationships with co-workers.
  12. Must be registered pursuant to requirements of the S.A.F.E. Act.
  13. Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand.
  14. Plays a vital role in enriching the community by participating in community service organizations and/or credit union sponsored events.


Reporting Relationship:
Reports to the Vice President/Member Assistance Center Manager.

Supervisory Responsibilities:
This position is not responsible for the supervision of other employees.

Equal Opportunity Employment Statement:
GreenState Credit Union is an EEO/AA Employer. M/F/Veteran/Disability. We strongly encourage minorities, veterans, and individuals with disabilities to apply for openings with the credit union.
#ID

  • Member Benefit Executive

    3 weeks ago

    North Liberty, United States GreenState Credit Union Full time

    Position Summary POSITION SUMMARY: This position is responsible for acquiring, expanding, and enriching member relationships, while providing service in an exceptional manner via web and phone communication channels. Primary representative for opening, interviewing, and counseling applicants for loan and deposit products. GREENSTATE CULTURE: At GreenState,...

  • Member Benefit Executive

    4 days ago

    North Liberty, United States GreenState Credit Union Full time

    Position Summary POSITION SUMMARY: This position is responsible for acquiring, expanding, and enriching member relationships, while providing service in an exceptional manner via web and phone communication channels. Primary representative for opening, interviewing, and counseling applicants for loan and deposit products. GREENSTATE CULTURE: At GreenState,...

  • Team Member

    3 weeks ago

    North Liberty, United States Taco Bell Full time

    Team Member - Food Champion North Liberty, IA Live MAS! ... & Grow your Career at TACO BELL! "TOP FRANCHISE" 3 Years Running - Entrepreneur "100 Most Influential Companies" - Time Join one of the hottest global brands - with a top Franchisee - HAZA BELL! HAZA BELL has a track record of guest satisfaction, team satisfaction & internal career growth that...

  • Team Member

    1 week ago

    North Liberty, United States Taco Bell Full time

    Team Member - Food Champion North Liberty, IA Live MAS! ... & Grow your Career at TACO BELL! "TOP FRANCHISE" 3 Years Running - Entrepreneur "100 Most Influential Companies" - Time Join one of the hottest global brands - with a top Franchisee - HAZA BELL! HAZA BELL has a track record of guest satisfaction, team satisfaction & internal career growth that...

  • Team Member

    3 weeks ago

    North Liberty, United States Taco Bell Full time

    Team Member - Late Night Service Champion North Liberty, IA Live MAS! ... & Grow your Career at TACO BELL! "TOP FRANCHISE" 3 Years Running - Entrepreneur "100 Most Influential Companies" - Time Join one of the hottest global brands - with a top Franchisee - HAZA BELL! HAZA BELL has a track record of guest satisfaction, team satisfaction & internal...

  • Team Member

    1 week ago

    North Liberty, United States Taco Bell Full time

    Team Member - Late Night Service Champion North Liberty, IA Live MAS! ... & Grow your Career at TACO BELL! "TOP FRANCHISE" 3 Years Running - Entrepreneur "100 Most Influential Companies" - Time Join one of the hottest global brands - with a top Franchisee - HAZA BELL! HAZA BELL has a track record of guest satisfaction, team satisfaction & internal...

  • Crew Member

    4 weeks ago

    North Liberty, United States McDonald's Full time

    Crew Member NORTH LIBERTY,IO (34524) Job Description Flexible scheduling with a side of always feeling valued. McDonald’s offers a job combo that will fit YOU. PERKS & BENEFITS: Competitive pay starting at $15.00 / hour plus cash incentives Employee discounts and free meals Paid sick leave and/or paid time away Tuition reimbursement and/or...

  • Crew Member

    1 week ago

    North Liberty, United States McDonald's Full time

    Crew Member NORTH LIBERTY,IO (34524) Job Description Flexible scheduling with a side of always feeling valued. McDonald’s offers a job combo that will fit YOU. PERKS & BENEFITS: Competitive pay starting at $15.00 / hour plus cash incentives Employee discounts and free meals Paid sick leave and/or paid time away Tuition reimbursement and/or...

  • Sales Executive

    3 weeks ago

    Liberty, United States Omedym Full time

    As a sales team member, you'll be on the fore-front to uncover the market potential through generating leads, understanding the account opportunity, qualifying and closing sales and more importantly keep the business informed about new product or services that may require from time to time.You'll Plan, develop business opportunities at your assigned...

  • Sales Executive

    4 days ago

    Liberty, United States Omedym Full time

    As a sales team member, you'll be on the fore-front to uncover the market potential through generating leads, understanding the account opportunity, qualifying and closing sales and more importantly keep the business informed about new product or services that may require from time to time. You'll Plan, develop business opportunities at your assigned...

  • Part-time Member Representative

    2 weeks ago

    North Liberty, United States Collins Community Credit Union Full time

    Are you a people person with an eye for detail? Do you dream of a career in banking?Collins Community Credit Union, a growing organization, is currently hiring a Part-time Member Representative for our Jordan Street branch in North Liberty. CCCU is excited to offer a Bilingual Pay Program for qualifying applicants. Applicants must be fluent in Spanish. We're...

  • Executive Chef | FT Day

    3 days ago

    Liberty, United States Tutera Senior Living & Health Care Full time

    Job DescriptionJob DescriptionOverviewExecutive ChefEstoria at Norterre Rehabilitation & Recovery - Liberty, MO Are you an Executive Chef seeking an exciting new career opportunity? Look no further! Estoria at Norterre Rehabilitation & Recovery is seeking culinary rockstars to join our team! If you are dedicated and compassionate, WE WANT YOU! What Will You...

  • Benefit Specialist

    3 weeks ago

    Liberty, United States Here's Help Staffing & Recruiting Full time

    Job DescriptionJob DescriptionThe HR Benefits will focus primarily on the effective administration and management of comprehensive employee benefits programs. The Benefits Specialist will ensure that our benefits offerings not only meet regulatory compliance standards but also align with the organizational goals and satisfy employee needs. Benefits include...

  • Benefit Specialist

    1 week ago

    Liberty, United States Here's Help Staffing & Recruiting Full time

    Job DescriptionJob DescriptionThe HR Benefits will focus primarily on the effective administration and management of comprehensive employee benefits programs. The Benefits Specialist will ensure that our benefits offerings not only meet regulatory compliance standards but also align with the organizational goals and satisfy employee needs. Benefits include...

  • Human Resources Benefits Specialist

    1 week ago

    Liberty, United States Here's Help Staffing & Recruiting Full time

    Job DescriptionJob DescriptionThe HR Benefits will focus primarily on the effective administration and management of comprehensive employee benefits programs. The Benefits Specialist will ensure that our benefits offerings not only meet regulatory compliance standards but also align with the organizational goals and satisfy employee needs. Benefits include...

  • Human Resources Benefits Specialist

    2 weeks ago

    Liberty, United States Here's Help Staffing & Recruiting Full time

    Job DescriptionJob DescriptionThe HR Benefits will focus primarily on the effective administration and management of comprehensive employee benefits programs. The Benefits Specialist will ensure that our benefits offerings not only meet regulatory compliance standards but also align with the organizational goals and satisfy employee needs. Benefits include...

  • Sales Manager

    3 weeks ago

    Liberty, United States Seven Executive Limited Full time

    Sales Manager: Missouri - Residential Services Are you a dynamic sales leader with a passion for driving growth and exceeding targets? We are seeking a motivated Sales Manager to join our client's team and lead the sales of their equipment, parts, and supplies product lines in the Residential Services. This role is crucial for achieving their ambitious...

  • Sales Manager

    3 weeks ago

    Liberty, United States Seven Executive Limited Full time

    Sales Manager: Missouri - Residential ServicesAre you a dynamic sales leader with a passion for driving growth and exceeding targets? We are seeking a motivated Sales Manager to join our client's team and lead the sales of their equipment, parts, and supplies product lines in the Residential Services. This role is crucial for achieving their ambitious sales...

  • Sales Manager

    3 weeks ago

    Liberty, United States Seven Executive Limited Full time

    Sales Manager: Missouri - Residential ServicesAre you a dynamic sales leader with a passion for driving growth and exceeding targets? We are seeking a motivated Sales Manager to join our client's team and lead the sales of their equipment, parts, and supplies product lines in the Residential Services. This role is crucial for achieving their ambitious sales...

  • Sales Manager

    1 week ago

    Liberty, United States Seven Executive Limited Full time

    Sales Manager: Missouri - Residential ServicesAre you a dynamic sales leader with a passion for driving growth and exceeding targets? We are seeking a motivated Sales Manager to join our client's team and lead the sales of their equipment, parts, and supplies product lines in the Residential Services. This role is crucial for achieving their ambitious sales...