Front Desk Receptionist

5 days ago


Berlin, United States United Urology Group Full time
Job Details

Job Location
Berlin Office - Berlin, MD

Position Type
Full Time

Education Level
High School

Salary Range
$18.00 - $21.00 Hourly

Job Category
Admin - Clerical

Description

Are you interested in making a difference in patient care? Learn about our unique culture of respect, growth, innovation, the best patient care, and how we give back to the community.

At United Urology Group, our employees are at the heart of our mission and have incredible opportunities to impact our patients' lives with their urologic care.

  • We foster a culture that thrives on compassion, teamwork, integrity, and diversity, all of which start with our staff
  • We deliver a cohesive approach to urologic care that provides patients with access to experienced specialists, a superb team of healthcare professionals, and the most advanced technology for patient treatments and therapies.
  • We offer competitive salaries and a great work/life balance: enjoy your weekends
  • UUG offers outstanding benefits, including tuition reimbursement, health, dental, and vision insurance, corporate discounts, and much more
United Urology Group is regarded as the leading urology network in the country. Our Urology Group Affiliates consist of Chesapeake Urology, Arizona Urology- Phoenix & Scottsdale, Arizona Urology - Tucson, Colorado Urology & Tennessee Urology.

Position Summary:

The Front Desk Receptionist provides superb customer service to patients & staff and support for the office, independently and with minimal supervision.

Primary Duties & Responsibilities:
  • To create a positive and professional first impression of the practice and to show the patients a "we care" attitude.
  • Schedule appointments and assist with scheduling any additional testing directed by the physician.
  • Ensure all required patient paperwork is compiled for that day's appointments.
  • Collect co-pays and past balances at check-in and enter them into the batch for the day in Practice Management.
  • Reviews for completeness and accuracy and then enters required patient demographics and clinical information into Practice Management and EHR.
  • Scan the patient's driver's license and insurance card(s) front and back into Ntierprise.
  • Ensure all required referrals are obtained, scanned into the EMR, and linked to that day's appointment within Practice Management.
  • Reconcile payment batches at the end of every day and turn them into the Site Manager.
  • Schedule follow-up procedures and coordinate any local ASC cases.
  • Assist patients with the completion of the Phreesia registration system.
  • As part of the requirements of your position, you are expected to travel to other sites within a reasonable geographic region.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Qualifications

Qualifications:
  • Minimum High School Diploma or GED required.
  • Minimum of two (2) years of front office experience, preferably in a medical setting.
  • 1 - 2 years of customer service.
Knowledge, Competencies & Skills:
  • Excellent customer service.
  • Attention to detail and willingness to learn.
  • Proficient knowledge of medical terminology, ICD-9, and CPT-4 Codes.
  • Strong communication skills, both verbal & written.
  • Proficient computer software and database skills.
  • Comfortable working in a fast-paced environment.
  • Very comfortable asking probing questions to patients.
  • Must demonstrate a caring, compassionate, and patient attitude.
  • Maintain HIPAA compliance.
  • Multitasking and proactive problem-solving.
  • Ability to type 40 Words Per Minute.
Direct Reports:
  • N/A.
Travel:
  • Ability to travel to other sites as necessary.
Physical Requirements for the Job:
  • Able to sit, stand, and or walk throughout the day.
  • Intermittently required to stoop, bend, speak, and listen.
  • Frequently lift and or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.


Equal Opportunity Employer: United Urology Group and its affiliate practices are an equal opportunity employer. We do not discriminate based on race, color, religion, age, sex, national origin, disability, veteran status, or sexual orientation.

The successful candidate(s) for any UUG position will be subject to a pre-employment background check.

Actual compensation offered to candidates is based on work experience, education, and/or skill level.

  • Berlin, New Hampshire, United States Fit Factory Full time

    Join Our Team as a Front Desk ReceptionistWe are seeking a friendly and personable individual to become a part of our team at Fit Factory. As a Front Desk Receptionist, you will be the first point of contact for our members and guests, providing a positive and welcoming experience.Key Responsibilities:Provide exceptional customer service and support to...

  • Front Desk Associate

    4 weeks ago


    Berlin, New Hampshire, United States Fit Factory Full time

    Job Title: Front Desk ReceptionistWe are seeking a friendly and personable individual to join our team as a Front Desk Receptionist at Fit Factory. As a key member of our team, you will be responsible for providing exceptional customer service and creating a positive first impression for our members.Key Responsibilities:Provide excellent customer service to...


  • New Berlin, Wisconsin, United States United Urology Group Full time

    Front Desk ReceptionistWe are seeking a highly skilled and compassionate Front Desk Receptionist to join our team at United Urology Group. As a key member of our front office team, you will be responsible for providing exceptional patient care and support to our patients and staff.Key Responsibilities:Provide superb customer service to patients and staff,...

  • Front Desk Associate

    4 weeks ago


    Berlin, Massachusetts, United States Roedel Companies LLC Full time

    Front Desk Associate-Homewood SuitesWe are seeking a highly visible hospitality professional to join our Front Office Team as a Front Desk Associate. This role involves creating memorable moments for our guests by greeting them, checking them in and out, making reservations, handling cash, and providing knowledge of the facility and area to guide and direct...

  • Front Desk Associate

    2 weeks ago


    Berlin, Massachusetts, United States Roedel Companies LLC Full time

    Front Desk Associate-Homewood SuitesWe are seeking a highly visible hospitality professional to join our Front Office Team at Homewood Suites. As a Front Desk Associate, you will be responsible for creating memorable moments for our guests by providing exceptional service and ensuring their stay is excellent.Key Responsibilities:Greet and check-in guests,...


  • Berlin, Massachusetts, United States Roedel Companies LLC Full time

    Front Desk Associate-Homewood SuitesWe are seeking a highly visible hospitality professional to join our Front Office Team as a Front Desk Associate. This role involves greeting guests, checking them in and out, making reservations, handling cash, and providing exceptional customer service.Key Responsibilities:Provide warm and welcoming hospitality to...

  • Front Desk Associate

    2 weeks ago


    Berlin, New Hampshire, United States Fit Factory Full time

    Job DescriptionFit Factory is seeking a friendly and personable individual to join our team as a Front Desk Associate. As a key member of our team, you will be responsible for providing exceptional customer service and creating a positive experience for our members.Key Responsibilities:Provide excellent customer service to members and guestsManage front desk...


  • Berlin, New Hampshire, United States Fit Factory Full time

    Join Our Team at Fit FactoryWe are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Associate. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our members, and contributing to the overall success of our health club.Key...

  • Front Desk Associate

    3 weeks ago


    New Berlin, Wisconsin, United States THG Properties Full time

    Unlock Your Potential with THG PropertiesWe are seeking a highly motivated and detail-oriented individual to join our team as a Guest Service Representative at our hotel in New Berlin, WI.About the Role:As a Front Desk Attendant, you will be responsible for creating a positive experience for our guests and staff members. Your duties will include:Greeting...


  • Berlin, United States Roedel Companies LLC Full time

    DescriptionAre you an Ambassador of Hospitality? We want You! $250 Sign-on BonusPosition Details: Our Front Office Team creates memorable moments for our guests. This position is a highly visible hospitality position involves greeting our guests, checking our guests in and out, making reservations, handling cash, knowledge of the facility and area to guide...


  • Berlin, United States The Social Hub Full time

    Come reimagine hospitality with us as our new superhost of our Berlin location! Your Mission Should You Choose To Accept It... As our Front Office (Community) Host, you'll be operating in all of our front of house areas, making sure that each guest is having the best possible TSH-experience. Whether you're providing a flawless welcome and check in, awesome...


  • Berlin, United States Fit Factory Full time

    Fit Factory is looking for a friendly, upbeat and personable individual to become a part of our Fit Fam! The ideal candidate(s) for this position, possesses a positive attitude and enjoys interacting with others on a daily basis. If you are looking to gain experience in customer relations, fitness, or management, this is perfect for you! We are looking for...


  • Berlin, New Jersey, United States Marquis Health Services Full time

    Welcome to Berlin Rehabilitation and Healthcare Center, where we pride ourselves on providing exceptional care to our residents and patients. As a Receptionist, you will be an integral part of our team, responsible for providing a warm and welcoming experience for our visitors and staff. **Key Responsibilities:** * Greet and assist visitors, staff, and...


  • Berlin, United States Fit Factory Full time

    Fit Factory is looking for a friendly, upbeat and personable individual to become a part of our Fit Fam! The ideal candidate(s) for this position, possesses a positive attitude and enjoys interacting with others on a daily basis. If you are looking to gain experience in customer relations, fitness, or management, this is perfect for you! We are looking for...


  • Berlin, United States Fit Factory Full time

    Fit Factory is looking for a friendly, upbeat and personable individual to become a part of our Fit Fam! The ideal candidate(s) for this position, possesses a positive attitude and enjoys interacting with others on a daily basis. If you are looking to gain experience in customer relations, fitness, or management, this is perfect for you! We are looking for...


  • Berlin, Maryland, United States Atlantic General Hospital Corporation Full time

    Job Opportunity at Atlantic General HospitalWe are seeking a highly skilled Medical Receptionist to join our team at Atlantic General Hospital Corporation.Key Responsibilities:Provide exceptional customer service to patients and healthcare providersManage front desk operations, including answering phones, scheduling appointments, and processing patient...


  • Berlin, United States TidalHealth - Peninsula Regional Health System Full time

    As a member of the care team the Medical Assistant/ Patient Service Representative Hybrid both clinical care and front desk administrative service to patients in a medical office setting. Duties include but are not limited to clinical, administrative Medical Assistant, Representative, Patient, Medical, Assistant, Service, Healthcare


  • Berlin, United States Fit Factory Full time

    Benefits: 401(k) Competitive salary Employee discounts Free uniforms Fit Factory is looking for a friendly, upbeat and personable individual to become a part of our Fit Fam! The ideal candidate(s) for this position, possesses a positive attitude and enjoys interacting with others on a daily basis. If you are looking to gain experience in customer relations,...


  • New Berlin, United States THG Properties Full time

    **Front Desk Attendant - Top Industry Pay!** Would you like to earn **industry competitive pay****on the job training****opportunity for growth****Our Hotel** offers that and more! * **Competitive industry pay** * **50% Discounts at Franchise Hotels nationwide** * **On the job training** * **Opportunity for growth!** **The Hotel:** Our Hotel is managed by...


  • Berlin, United States Fit Factory Full time

    Benefits: 401(k) Dental insurance Free uniforms Health insurance Fit Factory is looking for a friendly, upbeat and personable individual to become a part of our Fit Fam! The ideal candidate(s) for this position, possesses a positive attitude and enjoys interacting with others on a daily basis. If you are looking to gain experience in customer relations,...