Network Administrator
3 weeks ago
Job Description
Job Description
Network Administrator
Washington DC Area
SysArc is a fast-growing IT Managed Service Provider based near the Washington, DC area looking for experienced Network and Systems Administrators to join our team.
We are one of the few MSP’s in the market with a mature cybersecurity practice that has been fully operational for several years. We have developed vertical market expertise within the Aerospace & Defense industry and are one of the leaders in DFARS/NIST 800-171/CMMC compliance solutions and are expecting this market to accelerate over the next several years substantially.
The ideal candidate has 3-5 years of tier II or higher technical experience, and a proven track record of excellent customer service. We are looking for somebody who is organized and enthusiastic about implementing our process to create a successful, efficient environment for our customer's operations.
Primary Responsibilities
Maintain network performance through network monitoring and analysis, performance tuning, troubleshooting network problems, and escalating problems to vendor.
Maintain and administer servers, desktop computers, printers, routers, switches, firewalls, VPN, PDAs, smartphones, software deployment, security updates, and patches.
Establish network specifications by conferring with stakeholders, and analyzing workflow, access information, and security requirements
Be a technical resource for escalated issues from Support Desk technicians.
Establish networks by evaluating performance issues including availability, utilization, throughput, and latency
Define network policies and procedures
Manage all clients’ Hardware and Software Vendors. Serve as the primary technical contact on behalf of the customer
Document and upload all changes made to the network (LAN/WAN) to the documentation database including network diagrams
Document internal processes and procedures to create “how to” write-ups.
Conduct onsite training requested by the client
Manage LANs, WANs, network/telecom devices, Internet, and intranet systems for clients.
Identify user needs (software and hardware) and make recommendations to the Customer Advocacy and Strategy Team
Determine network and system requirements and make recommendations to the Customer Advocacy and Strategy Team for upgrades and integrations as needed.
Maintain integrity of the network, availability of systems, and security best practices.
Be available for the After-hour On-Call schedules including 1 weekend every 8 weeks and is available to come onsite 2x a month.
Qualifications
Minimum of 3-5 years of experience in a Network Admin role
Applicant should have at least one of the certifications:
Network+
Security+
Microsoft Fundamentals
Ideally seeking applicants with one of the following:
CCNA
Microsoft Certified Azure Administrator Associate
Benefit Information
Health, Vision, and Dental plans
401k + Company Match
2 Weeks Paid Vacation
Certification & Training programs
Remote and Flexible Work Environment
Top 100 Companies to Work for 2019, 2020, and 2022 – Washington Business Journal
Offsite Team Building Events
Travel Opportunities
Company Description SysArc is a leading IT Managed Services and Cyber Security Services Provider, we have been helping our clients manage their IT to unleash the value in their organization for 20 years. We were recognized as among the 25 top places to work in the DC area, our commitment to our employees and our customers is our top priority
Company Description
SysArc is a leading IT Managed Services and Cyber Security Services Provider, we have been helping our clients manage their IT to unleash the value in their organization for 20 years. We were recognized as among the 25 top places to work in the DC area, our commitment to our employees and our customers is our top priority
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