Product Information Specialist
4 weeks ago
Product Information Specialist will be primarily responsible for assisting with product preparation, product information inquiries, product setup for customers, item setup for our internal ERP, and communicating statuses to various departments. This will include the updating of data master spreadsheets, image formatting and data system upkeep.
ESSENTIAL JOB FUNCTIONS
- Daily monitoring of product information tickets
- Managing the third-party retailer catalogs and ensuring data accuracy and completion
- Providing reports to assist with ongoing sales tools
- Ensures data synchronization across multiple systems and platforms
- Load product information into the company's ERP, websites, and other internal avenues
- Upload and maintain product and customer-specific pricing into ERP
- Complete customer setup projects and web portal maintenance
- Prepare marketing templates for product attribution and copy
- Compile and format images into requested customer-specific formats
- Assist in other various marketing and web projects
- Actively participate in marketing strategy and initiative discussions
KNOWLEDGE, SKILLS AND ATTRIBUTES
- Extreme attention to detail and keen organization skills
- Effective communication skills including active listening, open communication, and conflict resolution
- Strong Excel skills (VLOOKUP knowledge is preferred)
- Ability to multi-task and reprioritize in a dynamic environment
- Ability to work effectively to meet deadlines
- Experience within data platforms
- Knowledge of data workflow and content management
- Comfortable adapting to frequent changes in priorities and daily goals
- Be a self-starter, comfortable working both alone and with others
- Must be a thorough problem-solver
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